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Added 14 mins ago
OR
Wireless Retail Manager- Gander
OSL Retail Services Inc
Gander, NL
- Other
…inspire a team, have a passion for sales and a knowledgeable expert delivering amazing customer…
Added 14 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel soir
Shoppers Drug Mart
Quebec, QC
- Part-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 29 mins ago
MG
Client Advisor (Toronto Square One)
Moncler Group
Mississauga, ON
- Full-time
Joining Moncler means becoming part of a dynamic retail environment where style, service, and human connection come together - and where you have the opportunity to grow, contribute, and…
Added 29 mins ago
MG
Client Advisor (Vancouver Holt Renfrew)
Moncler Group
Vancouver, BC
- Full-time
Joining Moncler means becoming part of a dynamic retail environment where style, service, and human connection come together - and where you have the opportunity to grow, contribute, and…
Added 45 mins ago
BS
Graphiste/Graphic Designer
Browns Shoes
Montreal, QC
- Full-time
Added 45 mins ago
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sales pro
Advance Auto Parts
St. Catharines, ON
- $17.95 to $21.55 CAD / hour
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 2 hours ago
JI
Appliance Sales Specialist
J.D. Irving, Limited
St. John's, NL
- Full-time
…provides the highest level of customer service to customers with expert advice and detailed information required to close the sale. For this position you will receive a base salary plus…
Added 3 hours ago
S
Beauty Advisor - Part Time
Sephora
Charlottetown, PE
- $18 to $21.2 CAD / hour
- Part-time
…for all things beauty. Through personalized consultations and expert product recommendations, you'll play a meaningful role in clients' confidence journeys. You're a beauty pioneer who…
Added 5 hours ago
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Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Full-time
Demonstrate expert product and services knowedge in answering customer questions
Added 9 hours ago
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The Rec Room South Edmonton Common - Amusement Host/Cashier
Cineplex
AB · S. Edm. The Rec Room
- Part-time
…operation. The Amusement Host is considered a subject matter expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and…
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Automotive Sales Consultant/Selection Specialist
O'Regan's Automotive Group
Dartmouth, NS
- Full-time
…individuals from diverse backgrounds, including restaurants, retail, military, government, education, special events, and more. We understand that great salespeople are those who connect…
Added 9 hours ago
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Mortgage Specialist
BMO
Vaughan, ON
- Full-time
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
Added 10 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Sales Associate
Sunglass Hut
St. John's, NL
- Part-time
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Added 10 hours ago
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Sales Associate
Sunglass Hut
Halifax, NS
- Full-time
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Added 10 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON
- Part-time
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Seasonal Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Temporary
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 10 hours ago
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Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Full-time
Demonstrate expert product and services knowedge in answering customer questions
Added 11 hours ago
Seasonal Sales Associate
EssilorLuxottica Group
Ottawa, ON
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 11 hours ago
Sales Associate
EssilorLuxottica Group
St. John's, NL · Saint Johns, NL
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 11 hours ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 11 hours ago
Sales Associate
EssilorLuxottica Group
Halifax, NS
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…

Moncler Group

Client Advisor (Vancouver Holt Renfrew)

Vancouver, BC, Canada

The pay range for this position is $23.00 to $25.00 per hour. · Full-time

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Job details

Pay: The pay range for this position is $23.00 to $25.00 per hour.
Job type: Full-time
Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Overview

Company Overview

We are Moncler. The brand of extraordinary.

At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury. Guided by our purpose, “to unleash the extraordinary in everybody,” and our core values - Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow - we bring passion, creativity, and excellence to everything we do.

Joining Moncler means becoming part of a dynamic retail environment where style, service, and human connection come together - and where you have the opportunity to grow, contribute, and make an impact.

Position

The Client Advisor is a Brand Ambassador who embodies the Moncler Client Promise and represents the Brand’s values in every interaction. Reporting to the Client Advisor Manager or Store Manager, the Client Advisor delivers exceptional luxury experiences by creating a welcoming environment, understanding each client’s needs, cultivating long-term relationships, and contributing to individual and store performance goals.

Your Impact

Team

Foster a collaborative, inclusive, and respectful team environment by actively supporting colleagues and contributing to the overall success of the store.

Participate in store initiatives, meetings, training sessions, and daily operations while demonstrating flexibility and teamwork.

Communicate openly and professionally with colleagues and management.

Act as a positive Brand Ambassador by embodying Moncler’s values and contributing to a culture of excellence.

Client

Welcome every client and deliver an exceptional luxury experience consistent with the Moncler Client Promise and Client Experience standards.

Build long-term client relationships through personalized service, meaningful engagement, and active clienteling.

Understand and anticipate client needs and recommend products and services that enhance the overall experience.

Develop new client relationships while strengthening existing relationships through proactive outreach and follow-up using approved clienteling tools.

When applicable, utilize bilingual or multilingual communication skills to support an international client base and provide a seamless luxury experience.

Business

Achieve and exceed individual sales goals and key performance indicators, including ADT, UPT, data capture, repurchase rate, conversion, and other business metrics.

Monitor individual performance and proactively adjust selling strategies to maximize results while maintaining an exceptional client experience.

Maintain expert knowledge of Moncler collections, products, services, seasonal initiatives, and brand heritage.

Support the achievement of store sales, profitability, and performance objectives.

Remain informed of current business priorities, promotions, and product availability.

Operations

Follow all Company policies, operational procedures, loss prevention protocols, and compliance standards.

Accurately process sales transactions, special orders, omnichannel services, repairs, charge sends, holds, and after-sales requests.

Support inventory preparation, cycle counts, stock organization, and annual physical inventories, as required.

Maintain visual merchandising standards and ensure the sales floor reflects Moncler’s brand expectations.

Maintain store organization, cleanliness, and operational excellence throughout the day.

Protect confidential Company and client information.

Uphold Moncler’s standards of grooming, professionalism, integrity, and conduct.

Adapt to changing business priorities while maintaining a client-first mindset.

Perform additional responsibilities and projects as assigned to support business needs.

Qualifications

Work Experience

Minimum of two years of luxury retail, premium retail, hospitality, or other client-focused experience.

Experience serving international or multilingual clientele is strongly preferred.

Demonstrated ability to achieve sales goals while delivering exceptional client experiences.

Core Skills and Attributes

Passion for luxury retail, fashion, and creating exceptional client experiences.

Strong interpersonal, communication, and relationship-building skills.

Client-centric mindset with the ability to build trust and cultivate long-term relationships.

Collaborative approach and positive, team-oriented attitude.

Strong organizational skills and the ability to prioritize in a fast-paced retail environment.

Professional presentation and demeanor consistent with a luxury brand.

Dependable, punctual, adaptable, and results-oriented.

Comfortable using retail technology, POS systems, clienteling applications, Microsoft Office - including Word, Excel, and Outlook - and mobile communication tools.

Bilingual or multilingual skills are preferred where relevant to the store’s client base.

Moncler will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law, unless doing so would result in an undue hardship.

Compensation & Benefits 

The pay range for this position is $23.00 to $25.00 per hour. In addition to the hourly rate, this position is eligible to earn commission.

In addition to competitive pay and commission eligibility, the hired candidate will be eligible for a comprehensive benefits package that includes medical, dental, and vision coverage; short- and long-term disability; paid parental leave; seven paid holidays; up to ten days of paid vacation; four personal days; employee discounts; and a retirement plan with employer contribution.

Where required by applicable law, Moncler provides a reasonable estimate of the hourly rate range for this position. This range reflects the Company’s good-faith estimate at the time of posting and may vary based on factors including, but not limited to, business needs, experience, skills, and qualifications. For roles where pay disclosure is not required, compensation will be determined based on the same factors and discussed during the hiring process.

Background Check

Final candidates will be subject to a background check in accordance with applicable laws. Applicants are encouraged to provide a complete and accurate employment history throughout the application process.

Moncler Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace.

“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”

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More about this job

Responsibilities

The Client Advisor acts as a brand ambassador to deliver exceptional luxury experiences and build long-term client relationships. They are responsible for achieving individual sales goals while maintaining store operational standards and visual merchandising.

Requirements

Candidates must have at least two years of experience in luxury retail, hospitality, or a client-focused environment. Strong interpersonal skills and the ability to work collaboratively in a fast-paced retail setting are essential.

Skills

Luxury retail
Clienteling
Sales
Customer service
Relationship building
Communication
Interpersonal skills
POS systems
Retail technology
Microsoft Office
Multilingual communication
Inventory management
Visual merchandising
Problem solving
Adaptability
Teamwork

Benefits

Medical coverage
Dental coverage
Vision coverage
Short-term disability
Long-term disability
Paid parental leave
Paid holidays
Paid vacation
Personal days
Employee discounts
Retirement plan

Visa sponsorship

Not detected in the job text

Keywords

Luxury retail
Clienteling
Brand ambassador
Sales goals
KPIs
Customer experience
POS
Inventory
Visual merchandising
Retail operations
Microsoft Word
Microsoft Excel
Microsoft Outlook
Multilingual
Hospitality
Loss prevention
Omnichannel services

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