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Mondelēz International

People Experience Advisor

Hamilton, ON, Canada
Plant - Hamilton, Canada, Canada



Salary and Benefits:

The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget. · Full-time

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Job details

Pay: 

Salary and Benefits:

The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget.
Job type: Full-time
Education: Bachelor’s degree
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Your specific process area
Working in a shared service organization
Being a good team player and influencing others
Process design and mapping, and business requirement gathering experience
Communicating effectively, applying interpersonal skills and taking initiative

What you need to know about this position:

Deliver best in class employee experience through the end to end employee lifecycle
Coaches and guides People Managers and Employees to use and benefit from self-service
Use data and insights to drive change
Assists with Knowledge Portal navigation and policy interpretation
Continuously improves the Knowledge base to increase usage and improve employee experience
Active member of the Organization and Education & Training Pillars (IL6S)
Time file submission for payroll
Attendance governance
Ensures effective onboarding for new hires in partnership with Talent Acquisition
Delivers people practices in line with all local legal/regulatory frameworks (e.g., policy changes, provide content for HR Training sessions, etc.)
Responsible to resolve escalations where local expertise is required. Involving relevant internal and external partners as needed.
System Mastery – has an in depth working knowledge of all HR systems.
Champions the employee experience and drives continuous improvement and process efficiency in partnership with internal and external partners/stakeholders and leveraging technology where possible

What extra ingredients you will bring:

Leadership skills to uphold policy, provide direct, actionable feedback and support Managers with decision making and execution
Excellent interpersonal skills to relate well with people all levels in organization; build and leverage relationships and diffuse high-tension situations effectively
Conflict Management skills to read situations quickly, reach agreements and settle disputes equitably
Continuous Improvement Mindset

Education / Certifications:

· Bachelor's degree in Human Resources or Related Field required

Job specific requirements:

Human Resources Generalist experience required (Minimum 3 years)
HR Experience in a manufacturing environment required (Minimum 2 years)
Knowledge and experience working in HPWS, Lean Six Sigma or Total
Productive Maintenance work systems, KRONOS (Minimum 2 years)

Travel requirements:

40% between 2 Hamilton Locations

Work schedule:

37.5



Salary and Benefits:

The expected base salary range for this position is $69,800 to $87,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 8% with the possibility for overachievement based on performance and company results.

Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements.

AI may be used as part of the recruitment process and in accordance with local laws.

This posting is for a current vacancy.

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

RegularService Operations (Delivery)Global Business Services

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More about this job

Responsibilities

The People Experience Advisor will support service operations by ensuring service level agreements are met and driving process standardization. They will also coach managers and employees on HR systems, manage payroll attendance, and lead continuous improvement initiatives.

Requirements

Candidates must have a Bachelor's degree in Human Resources or a related field and at least 3 years of HR Generalist experience. Additionally, 2 years of experience in a manufacturing environment and proficiency with systems like KRONOS and Lean Six Sigma are required.

Skills

Human Resources Generalist
Manufacturing HR
Process design
Business requirement gathering
Conflict management
Continuous improvement
Lean Six Sigma
HPWS
Total Productive Maintenance
KRONOS
Data analysis
Policy interpretation
Stakeholder management
Interpersonal skills
Leadership
Payroll administration

Benefits

Health insurance
Wellness programs
Family support programs
Life insurance
Disability insurance
Retirement savings plans
Paid leave programs
Education related programs
Vacation entitlements
Holiday entitlements
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Manufacturing
Shared Services
Standard Operating Procedures
Process Improvement
Continuous Improvement
Lean Six Sigma
HPWS
Total Productive Maintenance
KRONOS
Payroll
Onboarding
Talent Acquisition
Data Protection
Knowledge Portal
Employee Lifecycle
Conflict Management
Service Level Agreements
Business Requirements
Policy Compliance

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