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Added 6 mins ago
D
Senior Salesforce Developer
Docebo
Remote, Canada
- $90,800 to $121,000 CAD / year
- Full-time
- Remote
Design and build. Deliver production-quality solutions in Apex, Lightning Web Components, Flow and platform configuration, from a clear problem statement through solution design, build,…
Added 6 mins ago
P
Senior Manager - Construction Engineering & Methods
Pomerleau
Vancouver, BC
- Full-time
They lead and coordinate the resources assigned to the project.
Added 6 mins ago
ML
Sr. Automation Specialist - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
…industrial controls and equipment across the facility - including production and facility support…
Added 6 mins ago
UI
Partner Integrations Lead
Upgrade, Inc.
Montreal, QC
- Full-time
Upgrade is looking for a Partner Integrations Lead for our Home Improvement product platform. In this pivotal role, you'll own and drive key partner onboarding initiatives, shaping seamless…
Added 6 mins ago
ML
Material Supply and Planning Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Lead the site production-planning process and develop realistic, executable manufacturing schedules.
Added 6 mins ago
H
Senior Architect
Hays
Toronto, ON
- $80 to $90 CAD / hour
- Contract
We are seeking an experienced Azure AI Architect to lead the design and architecture of enterprise-scale Artificial Intelligence (AI) and Generative AI solutions on Microsoft Azure. This…
Added 6 mins ago
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Cloud Architect
Hays
Toronto, ON
- Contract
We are seeking a Senior Azure AI Architect to lead the architecture and design of enterprise-scale AI and Generative AI solutions on Microsoft Azure.
Added 6 mins ago
ML
Head of Cyber Risk and Compliance
Maple Leaf Foods Inc
Mississauga, ON
- Full-time
Establish cybersecurity oversight for operational technology, manufacturing environments, industrial control systems, connected equipment, and production continuity
Added 6 mins ago
HT
Director of Information Technology
Hammehr Talent Consultants
Montreal, QC
- Full-time
Reporting directly to the President and CEO, you will lead the IT and automation team, manage technology suppliers and oversee the budget and roadmap. The immediate work includes…
Added 6 mins ago
AR
Tooling Engineer Manager - Injection Mold - Automotive (35792)
Activ8 Recruitment & Solutions
Woodstock, ON
- $90,000 to $130,000 CAD / year
- Full-time
We are seeking an experienced Tooling Engineering Manager to lead the design, development, maintenance, and continuous improvement of injection molds and tooling systems. This position will…
Added 6 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Lead discovery and requirements-gathering sessions with business and technology stakeholders.
Added 21 mins ago
MR
Ice Cream Process Engineer
Magnum RFM Ice Cream, Inc. (Selecta Philippines)
ON · Simcoe -Simcoe Plant - GHP
- Full-time
…focusing on technical elimination of losses and waste on the production line including, but not limited to Minor Stoppage reduction, Change over time reduction, Elimination of RPM waste,…
Added 21 mins ago
S
Scheduler
Startec
Calgary, AB
- Full-time
Production planning and Central Scheduling Lead
Added 21 mins ago
TF
Plant Manager – Bed-in-a-Box Manufacturing
Trevor Frances Recruitment
Ajax, ON · Aurora, ON · Markham, ON · Oshawa, ON · Toronto, ON · Vaughan, ON
- Full-time
Reporting to senior leadership, the Plant Manager will lead the bed-in-a-box operation, overseeing all aspects of production, staffing, and performance for this business unit. Our client is…
Added 21 mins ago
JI
Quality Assurance Technician
J.D. Irving, Limited
Chatham-Kent, ON · Wheatley, ON
- Full-time
Communicate results to Production. Ask for line adjustments or stoppages when product is out of specification, and re-check after corrective action.
Added 21 mins ago
YI
Lead Guidewire Developer
Yeshnex IT Solutions
ON · Ontario, Canada
- Contract
Position: Lead Guidewire BillingCenter Developer
Added 21 mins ago
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Part-Time Supply Chain Operations & General Management Role
dewpoint
Toronto, ON
- Part-time
…emphasis on quality control, competitive pricing, reliable lead times, and Design for Manufacturability…
Added 21 mins ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
- Full-time
d. Participate in the shared on-call rotation as the platform’s subject-matter escalation, and lead incident management for customer-facing events
Added 21 mins ago
CR
Analytics Consultant
Clarity Recruitment
Oakville, ON
- $70 to $75 CAD / hour
- Contract
That model is already live in the quality and lab function, where complex lab and production data was migrated into Odoo, validated through Snowflake and turned into automated reporting.…
Added 21 mins ago
ML
Automation Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Automation Leader is a key position within the Heritage facility whose responsibilities within a start-up and production environment will include developing the Automation strategy for…
Added 21 mins ago
SC
Lighting & Compositing Artists (Mid to Senior)
Stellar Creative Lab
Vancouver, BC
- Full-time
Complete fixes and changes requested by your Lead, Director, or the clients with a positive, solutions focused attitude.
Added 21 mins ago
JS
Licensed Electrician (442A) - Rotating Continental Shift
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
Biweekly Production Bonus: Earn up to $1.00 per hour based on meeting daily expectations for Safety, Quality, and Productivity.
Added 21 mins ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
The Continuous Improvement Manager will lead the onsite Lean Production System (LPS) program, acting as the key driver to advance the plant’s operational maturity across all facets of the…
Added 36 mins ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
…recognized for our innovative capabilities that enable the efficient production of millions of micro/nano-devices over vast surface areas. Our technology is pivotal for the evolution of…
Added 36 mins ago
U
Production Supervisor (Afternoon Shift) - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
UniFirst is seeking an enthusiastic and knowledgeable Production Supervisor to join our UniFirst family. As a Production Supervisor, you will be a key player in helping to lead the…

Moneris

Senior Manager, Technology Operations Centre

Toronto, ON, Canada

Salary Range: The expected base salary range for this role is $142,000-$186,000. · Full-time

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Job details

Pay: Salary Range: The expected base salary range for this role is $142,000-$186,000.
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Your Moneris Career - The Opportunity

The Senior Manager, Technology Operations Centre is responsible for leading the delivery of 24/7/365 technology operations, monitoring, observability, and incident management capabilities that support the reliability, availability, and performance of critical business services. This role provides strategic and technical leadership for the TOC, driving the evaluation and implementation of monitoring, event management, automation, and recovery solutions while promoting operational excellence and continuous improvement. Working closely with technology and business leaders, the Senior Manager ensures operational requirements are embedded into the design of new services, establishes performance metrics and service standards, and leads a team of technical professionals to deliver proactive, high-quality operational support aligned with organizational objectives and technology strategy.

Location: You will be based in our Etobicoke office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to Director, Production Support and Service Management.

Posting Type: New Role.

Salary Range: The expected base salary range for this role is $142,000-$186,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career – What you'll do:

Lead the teams responsible for delivering 24/7/365 Technology Operations Centre services, including the monitoring, alerting, and observability platforms that support critical business services.
Provide technical leadership and governance for the evaluation, implementation, and optimization of event management, monitoring, and automated incident recovery solutions.
Develop, implement, and maintain Technology Operations Centre standards, processes, and capabilities aligned with organizational and technology strategies.
Partner with technology teams and business stakeholders to ensure operational support, monitoring, and reliability requirements are incorporated into the design and delivery of new services and solutions.
Lead, coach, and develop a team of technical professionals by establishing team objectives, performance goals, and development plans.
Foster a culture of service excellence, accountability, innovation, and continuous improvement across the Technology Operations Centre.
Establish and report on operational metrics and key performance indicators that measure the effectiveness of the TOC and the availability and reliability of monitored services.

Your Moneris Career – What you bring

Required skills and experience

Bachelor's degree in Information Technology, Systems Administration, Information Systems Management, or a related discipline.
Minimum 12 years of experience in technology operations, technology service delivery, or managed services, including experience leading senior technical resources.
Demonstrated success leveraging AI-powered tools and automation solutions to improve operational efficiency, streamline workflows, and enhance overall productivity.
Expert-level experience with ITSM platforms, event management tools, monitoring and alerting technologies, log management solutions, and application performance monitoring tools.
Strong knowledge of infrastructure technologies, including servers, containers, storage, and networking.
Minimum 7 years of technical leadership and people management experience.
Experience influencing senior technology and business leaders on operational strategy and technical direction.
Proven experience leading the delivery of complex technology initiatives from concept through implementation.

Experience that would set you apart

Master's degree in Information Technology, Information Systems, Business Administration, or a related field.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed - personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers.

#TECH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

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More about this job

Responsibilities

The Senior Manager leads the 24/7/365 Technology Operations Centre, overseeing monitoring, observability, and incident management to ensure service reliability. They provide strategic leadership, drive automation initiatives, and manage a team of technical professionals to deliver proactive operational support.

Requirements

Candidates must have a bachelor's degree and at least 12 years of experience in technology operations, including 7 years in a leadership capacity. Expert-level knowledge of ITSM platforms, infrastructure technologies, and AI-powered automation tools is required.

Skills

Technology operations
Incident management
Observability
Monitoring
Automation
ITSM platforms
Event management
Log management
Application performance monitoring
Infrastructure technologies
Technical leadership
People management
Strategic planning
Performance metrics
Service delivery

Benefits

Performance-based bonuses
Flexible benefits
Health spending account
Personal spending account
Retirement planning support
Profit-sharing programs
Unlimited access to Coursera
Mentorship programs
Employee & Family Assistance Program
Virtual healthcare
Hybrid work arrangements
Work from Abroad program
Paid time off
Banking perks

Visa sponsorship

Not detected in the job text

Keywords

Technology Operations Centre
Observability
Incident Management
Automation
ITSM
Event Management
Monitoring
Alerting
Log Management
Application Performance Monitoring
Infrastructure
Servers
Containers
Storage
Networking
AI-powered tools
Service Level Agreements
Performance Metrics
Technical Leadership
Managed Services
Operational Excellence
Continuous Improvement
Strategic Leadership
Governance
Reliability Engineering

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