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Added 10 days ago
Principal Enterprise Workflow Platform Architect, ServiceNow CSM - EN 687
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$112,006 to $149,341 CAD / year
Full-time
Position: Principal Enterprise Workflow Platform Architect, ServiceNow CSM & Automation
Added 10 days ago
Business Support Analyst - Finance
Canadian Natural
Calgary, AB
Full-time
…candidate will apply analytical skills while using technology and automation to solve business problems and improve processes. You will be part of a dynamic team supporting business users.…
Added 11 days ago
Senior Engineering Technical Program Manager - Jira Administration
Okta
Toronto, ON
Scale and Automation: Design a highly automated, self-service model that easily scales to accommodate organizational growth in user volume and environmental complexity.
Added 14 days ago
Sr. Manager, Operational Applications
Aecon
Toronto, ON
Support the adoption of digital, geospatial, automation, analytics, and AI-enabled capabilities that improve business performance and end-user experience.
Added 11 days ago
Specialist III, Telecommunications (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
$40.95 to $48.03 CAD / hour
Full-time
…the design, selection, configuration and implementation of end user voice telephony systems, maintain system documentation for all TDSB sites and participate with staff…
Added 11 days ago
Senior Quality Analyst
Canadian Tire Corporation
Calgary, AB · Quarry Park
Full-time
…effective testing across complex features, applications, and end-to-end business…
Added 11 days ago
Analyst, Product Support
Bombardier
Dorval, QC
Full-time
Provide end user support, training, and knowledge transfer, promoting adoption of new tools, workflows, and digital capabilities across Technical Publications and related stakeholder groups.
Added 11 days ago
Member of Technical Staff (General Software Engineer, Infrastructure)
Perplexity
Toronto, ON
$220,000 to $405,000 USD / year
Full-time
…latency, reliability, and rapid iteration directly shape the user experience. This role is for strong infrastructure engineers whose experience spans multiple domains and who are energized…
Added 11 days ago
Senior Quality Analyst
Canadian Tire Corporation
Calgary, AB
Full-time
…effective testing across complex features, applications, and end-to-end business…
Added 11 days ago
2027 Graduate Program, Technology Services - Product and Initiative Management
Bell
Montreal, QC · Verdun, QC
As a Technology Services Emerging AI and Data Solutions Graduate, you’ll help build, deploy, and scale end-to-end data and AI solutions that enable data-driven business decisions. This…
Added 11 days ago
2027 Graduate Program, Technology Services - Emerging AI and Data Solutions
Bell
Montreal, QC · Verdun, QC
As a Technology Services Emerging AI and Data Solutions Graduate, you’ll help build, deploy, and scale end-to-end data and AI solutions that enable data-driven business decisions. This…
Added 11 days ago
Database & Enterprise Systems Specialist
Innovasea
NS · Bedford, Nova Scotia
Full-time
…advancing the science of fish tracking. We provide complete end-to-end solutions to improve sustainable fish farming and better understand and preserve our marine and freshwater…
Added 18 days ago
Manager, Release Management and QA
Telesat
Ottawa, ON
Full-time
Ability to create and maintain documentation and training materials, for technical staff and end-user audiences.
Added 11 days ago
Lead Technical Product Manager, Enterprise Architecture
Royal Bank of Canada
Toronto, ON
Full-time
Oversee the end-to-end lifecycle of application architecture governance and internal agent development. Help define and implement governance frameworks including security, risk management,…
Added 11 days ago
AI Engineer
NetBrain
Toronto, ON
Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud…
Added 11 days ago
Senior Software Engineer, Provider
PocketHealth
Toronto, ON
Full-time
Reduce manual effort for provider partners by building smarter workflow automation
Added 11 days ago
Digital Marketing Specialist
Blakely Fundraising
Canada
Full-time
o Build email journeys/automations and integrate data flow tools such as Zapier to ensure a smooth user journey from collection to campaign delivery
Added 2 months ago
Service and Technology Delivery Lead
University of Toronto
Toronto, ON
…the planning, implementation, and continuous improvement of end-user computing and collaboration…
Added 11 days ago
Early Careers: Junior C#/SQL Developer & Data Analytics
Aon Corporation
Montreal, QC
Full-time
This role provides an opportunity to observe the full lifecycle of internal tools and applications, from understanding end‑user needs through composing, build, testing, deployment and…
Added 11 days ago
Senior Help Desk Support & System Administrator
Strategic Group
Calgary, AB
…cloud, and business systems. This dual role combines hands-on end-user support and escalation with the configuration, maintenance, security, and reliability of on-premises and cloud…
Added 11 days ago
Staff Software Engineer
VGS
Canada
Full-time
The Agentic API is creating the secure backend layer that enables trusted agents to initiate purchases, operate within user-approved mandates, retrieve scoped payment credentials, and…
Added 11 days ago
IT Support Specialist
Rychiger Canada Inc.
Toronto, ON
Full-time
Rychiger Canada Inc., is a leader in end-of-line packaging automation, delivering custom-engineered solutions for filling, sealing, cartoning, case packing, tray packing, and palletizing.…
Added 11 days ago
Technology Support Engineer
Monex USA
Toronto, ON
Full-time
…our growing IT function. You’ll be the escalation point for end user support across our Microsoft 365 and Windows environment, ensuring our people stay productive and our technology runs…
Added 11 days ago
Technology Support Engineer
Monex Global
Toronto, ON
Full-time
…our growing IT function. You’ll be the escalation point for end user support across our Microsoft 365 and Windows environment, ensuring our people stay productive and our technology runs…
Added 11 days ago
Lead Technical Product Manager, Enterprise Architecture
RBC
Toronto, ON
Full-time
Oversee the end-to-end lifecycle of application architecture governance and internal agent development. Help define and implement governance frameworks including security, risk management,…

Monex USA

Technology Support Engineer

Toronto, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

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Original job description

Technology Support Engineer | Toronto

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Monex Europe Technology department is responsible for all technology development and operations across the company for our London, Amsterdam, Madrid, Singapore & Toronto offices.

Its responsibilities encompass oversight of all IT Infrastructure, understanding business technology needs, evaluating new technologies, and accountability over the services and products used within Monex.

Job Overview

We’re looking for a proactive and technically strong Technology Support Engineer to join our growing IT function. You’ll be the escalation point for end user support across our Microsoft 365 and Windows environment, ensuring our people stay productive and our technology runs smoothly.

Key Responsibilities & Accountabilities

Resolve escalated end user incidents, Microsoft 365 and business apps, identity and access, and endpoint issues.

Support device builds, deployments, updates, and troubleshooting across laptops, desktops, and peripherals.

Maintain and support Teams, SharePoint, OneDrive, Exchange Online and other collaboration tools.

Provide hands on office support including WiFi/LAN basics, printers, docking stations, and meeting room tech.

Work with other engineers, infrastructure, and security teams to improve service quality.

Keep documentation and asset records accurate and up to date.

Key Skills & Experience Required

2–4 years in IT support.

Strong knowledge of Windows 11 and Microsoft 365.

Experience with Intune or similar device management platforms.

Solid troubleshooting abilities and a customer-focused mindset.

Clear communicator who thrives in a fast-paced environment.

Nice to Have

Microsoft certifications (MS900, MD102, AZ900).

ITIL Foundation.

PowerShell or automation experience.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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More about this job

Responsibilities

The Technology Support Engineer will resolve escalated end-user incidents, manage identity and access, and support device deployments across the organization. They will also provide hands-on office support for hardware and collaboration tools while maintaining accurate asset records.

Requirements

Candidates must have 2-4 years of experience in IT support with strong knowledge of Windows 11 and Microsoft 365. Proficiency in device management platforms like Intune and a customer-focused mindset are essential for this role.

Skills

Windows 11
Microsoft 365
Intune
Device management
Troubleshooting
Identity and access management
Endpoint support
Teams
SharePoint
OneDrive
Exchange Online
WiFi/LAN
Hardware support
IT support
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Technology Support Engineer
Windows 11
Microsoft 365
Intune
Identity and access
Endpoint support
Teams
SharePoint
OneDrive
Exchange Online
WiFi
LAN
Hardware
IT Infrastructure
MS900
MD102
AZ900
ITIL Foundation
PowerShell
Automation
Financial solutions
FX risk management
Corporate client support
Device management
Technical support

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