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Branch Manager

  • Toronto, ON, Canada

$20.70 - $28 CAD

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Job details

Pay
$20.70 - $28 CAD
Posting language
English
Posted

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

  • Market competitive Pay
  • Monthly bonus potential based on the operational success you drive

Other Benefits Include:

  • Comprehensive Medical/Dental Benefits
  • Competitive Paid Time Off
  • Plan for your future with our group Retirement Options
  • Education Reimbursement Program to invest in your education and career growth.
  • Exclusive Perks through Perkopolis - enjoy special discounts and offers.
  • Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
  • Discounted company services including foreign exchange and Koodo services.
  • And Much More!

Location: 1177 Danforth AveDuring a typical day, you will:

  • Deliver results on store profitability goals
  • Provide quality customer sales experience through efficient execution of all customer transactions
  • Handle cash and accurately enter transactions into the system
  • Contact customers over the phone with past due balances and negotiate payment terms and schedules
  • Hire and develop the branch team
  • Manage the team to ensure targets are met
  • Audit documentation to ensure accuracy
  • Ensure safety, security, and compliance polices are followed 

Successful candidates will:

  • Have a minimum of one year experience in a management or team lead role
  • Have a minimum of one year of financial services and sales experience
  • Be sales driven and customer service focused
  • Have a passion for sales and developing a sales team
  • Have a track record of developing a sales team and achieving sales goals
  • Have previous cash handling experience
  • Have a high school diploma or equivalent work experience

Please note: The pay range for this position is between $20.70 to $28.00 per hour with an additional monthly store bonus opportunity of up to $1150 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$20.70 - $28 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

More about this job

Responsibilities

The Branch Manager is responsible for driving store profitability and delivering a high-quality customer sales experience. They must also manage, hire, and develop the branch team while ensuring compliance with safety and operational policies.

Requirements

Candidates must have at least one year of experience in a management or team lead role, along with a background in financial services and sales. A high school diploma or equivalent is required, and a passion for developing sales teams is essential.

Skills

  • Branch management
  • Sales leadership
  • Customer service
  • Cash handling
  • Team development
  • Financial services
  • Debt collection
  • Profitability management
  • Compliance
  • Safety and security
  • Transaction processing
  • Relationship building
  • Performance management
  • Documentation auditing

Benefits

  • Medical benefits
  • Dental benefits
  • Paid time off
  • Retirement options
  • Education reimbursement program
  • Employee discounts
  • Free company services
  • Monthly bonus potential

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Finance & Accounting
  • Sales
  • Customer Service & Support
  • Retail

Keywords

  • Branch Manager
  • Financial Services
  • Retail Banking
  • Sales Targets
  • Cash Management
  • Team Leadership
  • Customer Experience
  • Debt Collection
  • Profitability
  • Compliance
  • Operational Excellence
  • Performance KPIs
  • First Aid
  • CPR
  • Money Mart
  • Lending
  • Installment Loans
  • Currency Exchange
  • Data Governance
  • Staff Development

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