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Added 18 mins ago
TH
Associé(e) stationnement/plomberie et location (Temps partiel)
The Home Depot Canada
Terrebonne, QC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 18 mins ago
TH
Associé(e) aux ventes (Temps partiel)
The Home Depot Canada
Pointe-Claire, QC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 18 mins ago
TH
Lot Associate Part Time (RICHMOND HILL)
The Home Depot Canada
Richmond Hill, ON
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 18 mins ago
TH
Merchandising Execution Associate: Part Time Temp - VANCOUVER TERMINAL
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 19 mins ago
Car Wash Attendant - Subaru Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Jim Pattison Subaru Northshore is seeking an energetic, reliable, and organized Car Wash Attendant to be the pillar of support for our dealership. As a supporting role for our Service…
Added 19 mins ago
Car Sales Advisor
The Jim Pattison Auto Group
Surrey, BC
…individuals who bring a strong work ethic, energy, and a passion for customer…
Added 19 mins ago
Lot Attendant - Lexus Victoria
The Jim Pattison Auto Group
Victoria, BC
Strong customer-service skills with a friendly, approachable attitude
Added 19 mins ago
LC
Épicerie Commis temps partiel nuit
Loblaw Companies Limited
Quebec, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 19 mins ago
LC
Produce Clerk Part Time Night
Loblaw Companies Limited
Regina, SK
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 33 mins ago
GD
GARAGE - Seasonal Sales Associate - Avalon Mall
Groupe Dynamite, Inc Garage
St. John's, NL
- Part-time
…visits into long-term relationships with the brand. You’ll also support the daily flow of the store, keeping everything running smoothly while upholding our brand and visual…
Added 48 mins ago
TH
Associé(e) à la préparation de commandes (temps partiel)
The Home Depot Canada
Quebec, QC
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 48 mins ago
TH
Receiving Associate Part Time - KITCHENER
The Home Depot Canada
Kitchener, ON
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 48 mins ago
TH
Lot Associate: Part Time - LANGFORD
The Home Depot Canada
Victoria, BC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 48 mins ago
TH
Lot Associate: Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 1 hour ago
TH
Receiving Associate Part-Time (4pm-12am Shift))- 7064 Westend
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Added 1 hour ago
B&
Seasonal Retail Sales Associate-WILLOWBROOK SHOPPING CENTRE
Bath & Body Works
Langley (District), BC · Langley, BC
- $19.25 USD / hour
- Part-time
Thrives in a customer-first based retail environment.
Added 1 hour ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 hour ago
TC
Retail Store Associate Part Time Seasonal - Marshalls /Homesense Lambton Mall
TJX Canada – Winners, Marshalls, HomeSense
Sarnia, ON
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 hour ago
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Seasonal Educator | Guildford Town Centre
lululemon
Surrey, BC
- Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 1 hour ago
B&
Seasonal Retail Sales Associate-BRAMALEA CITY CENTRE
Bath & Body Works
Brampton, ON
- $18.95 USD / hour
- Part-time
Thrives in a customer-first based retail environment.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SC
chef de quart - Store# 55243, SERGE-PEPIN & YVON L'HEUREUX
Starbucks Coffee Company
Beloeil, QC
- Full-time
Customer service experience in a retail or restaurant environment
Added 1 hour ago
TC
Seasonal Retail Store Associate Winners, Part Time Corral Center
TJX Canada – Winners, Marshalls, HomeSense
Brandon, MB
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 hour ago
E
retail store supervisor
Esso
Revelstoke, BC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages

Money Mart

Financial Service Representative

St. Catharines, ON, Canada

$18 - $20.50 CAD

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Job details

Pay: $18 - $20.50 CAD
Posting language: English
Posted: Sep 30, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch location: 220 Welland Ave

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

Please note: The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$18 - $20.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Service Representative supports customers by assessing their financial needs and recommending appropriate lending and financial products. They are responsible for processing transactions, maintaining accurate records, and achieving branch sales goals while adhering to compliance and security policies.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, and cash handling. Proficiency in English and basic Microsoft Office skills are required, along with the ability to work flexible shifts including evenings and weekends.

Skills

Customer service
Sales
Cash handling
Financial services
Cross-selling
Problem-solving
Communication
Interpersonal skills
Microsoft Office
Compliance
Transaction processing
Relationship building
Data entry
Conflict resolution

Benefits

Comprehensive medical and dental benefits
Paid time off
Retirement options
Education reimbursement program
Employee discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Retail
Lending
Payday Loans
Installment Loans
Currency Exchange
POS Transactions
Compliance
Anti-Money Laundering
Know Your Customer
Fraud Prevention
Sales Goals
Customer Experience
Cash Reconciliation
Branch Operations
Microsoft Excel
Microsoft Word
Microsoft Outlook
First Aid
CPR

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