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Added 6 mins ago
NC
Member Representative (Temporary)
Northern Credit Union
Thunder Bay, ON
- Part-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 6 mins ago
S
Customer Service Representative (6 Month Contract)
SGS
Vancouver, BC
- Contract
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
Added 6 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Belleville, ON
- Up to $17.95 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 6 mins ago
PM
Retail Assistant Manager - Vaughan Mills Mall
POP MART
Vaughan, ON
- Full-time
…operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently…
Added 20 mins ago
WC
Outside Sales Representative (Cargo) - Lethbridge,AB
Wurth Canada
Lethbridge, AB
- Full-time
A day in the life of an outside sales representative:
Added 20 mins ago
IB
Customer Service Representatives - Personal Lines - RIBO Licensed
InsureLine Brokers (Enterprise) Inc
Pickering, ON
- Full-time
Job title: Personal Lines Customer Service Representative (RIBO)
Added 20 mins ago
GR
Business Development Representative
Goldbeck Recruiting
Delta, BC
- Full-time
For their Delta, BC office they are looking for a Business Development Representative who will be responsible for driving sales, acquiring new clients, and expanding our client’s market…
Added 20 mins ago
Client Care Representative
Equitable
Waterloo, ON
What you’ll do: The Client Care Representatives are our brand ambassadors, providing excellent client service to internal and external clients (our clients, advisors, and our regional sales…
Added 21 mins ago
TN
Inside Sales Representative
The Noel Asmar Group
BC · Surrey, British Columbia
- Full-time
…role. It is not account management, order taking or customer…
Added 36 mins ago
GF
Sales and Service Representative (Fitness Coach) - Barrhaven Chapman Mills Marketplace For Women
GoodLife Fitness
Ottawa, ON
- Part-time
SALES AND SERVICE REPRESENTATIVE (FITNESS COACH)
Added 36 mins ago
GF
Sales and Service Representative (Fitness Coach) - Whitby Taunton and Brock For Women
GoodLife Fitness
Whitby, ON
- Part-time
SALES AND SERVICE REPRESENTATIVE (FITNESS COACH)
Added 36 mins ago
D
Personal Finance Advisor
Desjardins
Levis, QC · Caisse Desjardins de la Chaudière
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 36 mins ago
D
Wealth Management Advisor
Desjardins
Sainte-Marie, QC · Caisse Desjardins de La Nouvelle-Beauce
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Added 36 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 36 mins ago
M
Sales Administrator
Minto
Ottawa, ON · Kanata, ON
- Full-time
The Sales Administrator is responsible for all administrative duties to support the Sales Representative and to provide an Ultimate Customer Experience for all Minto customers.
Added 36 mins ago
Shipper/Receiver
Sonepar
Calgary, AB
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 51 mins ago
MG
Représentant(e), Service à la clientèle / Representative, Customer Service
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Pointe-Claire, QC
- Full-time
Nous recherchons un(e) représentant(e) du service à la clientèle motivé(e) pour se joindre à notre équipe. Le ou la représentant(e) du service à la clientèle est responsable de la gestion…
Added 51 mins ago
L
Customer Service Representative / Représentant(e) service client
Leviton
Pointe-Claire, QC
- Full-time
Reporting to the Supply Chain and Quality Assurance Director, the Account Representative is at the heart of customer excellence. This role is responsible for efficiently and courteously…
Added 51 mins ago
S
Customer Service Representative (6 Month Contract)
SGS
Vancouver, BC
- Contract
Check work instructions, method code, reporting, pricing and invoicing instructions with respect to sales quotations, client instructions and client profile information.
Added 51 mins ago
DE
Technical Sales Representative
Dyna-Pro Environmental
Winnipeg, MB
- Full-time
We're Hiring: Technical Sales Representative at Dyna-Pro Environmental!
Added 51 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
North Bay, ON
- $18 CAD / hour
- Part-time
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 51 mins ago
MC
Sales Merchandiser - Part Time
Merchandising Consultants Associates
Port Perry, ON
- $18 CAD / hour
- Part-time
…with Canada and the USA’s top brands, delivering exceptional service that blends agility, experience, and a people-first mindset. Our mission is to provide executional excellence and agile…
Added 51 mins ago
LA
Automotive Parts Representative
Lordco Auto Parts
Richmond, BC
- $21 to $25 CAD / hour
- Full-time
…operated business since 1974. Start your career in customer service and grow with us…
Added 51 mins ago
Retail Sales Representative - Quebec City
Encore
Quebec, QC
At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels. Going deep with few...being nimble and responsive for us is…
Added 51 mins ago
CR
Représentant.e du service à la clientèle - Customer Service Representative
Cameleon RH
Pointe-Claire, QC
- Full-time
Service Representative for a company committed to

Money Mart

Financial Service Representative

Milton, ON, Canada

$18 - $20.50 CAD

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Job details

Pay: $18 - $20.50 CAD
Posting language: English
Posted: Oct 27, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch location: 460 Steeles Ave E

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

Please note: The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$18 - $20.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Service Representative supports customers by assessing their financial needs and recommending appropriate lending and financial products. They are responsible for processing transactions, maintaining accurate records, and achieving sales goals while adhering to compliance and security policies.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, and cash handling. Proficiency in English and basic Microsoft Office skills are required, along with the ability to work flexible shifts including evenings and weekends.

Skills

Customer service
Sales
Cash handling
Financial services
Relationship building
Cross-selling
Problem-solving
Communication
Interpersonal skills
Microsoft Office
Compliance
Transaction processing
Data entry
Record keeping
Negotiation

Benefits

Comprehensive medical and dental benefits
Paid time off
Retirement options
Education reimbursement program
Perkopolis discounts
Free company services
Discounted company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Retail
Lending
Payday Loans
Installment Loans
Cheque Cashing
Money Transfers
Currency Exchange
Sales
Customer Service
Cash Handling
POS
Compliance
KYC
AML
Fraud Prevention
Cross-selling
Microsoft Excel
Microsoft Word
Microsoft Outlook
First Aid
CPR
Data Governance
Retail Operations

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