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Associate Director, Canadian Equities
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Are you passionate about investing, capital markets, and fundamental research? As Associate Director, Canadian Equities, you will play a key role within a growing Canadian equity platform…
Added 14 mins ago
Senior Associate, Programmatic
WPP Media
Toronto, ON
The Senior Associate, Programmatic is responsible for overseeing all day-to-day campaign activity for your assigned brands and campaigns. You will own the account management, service,…
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Fellow or associate of the Society of Actuaries (FSA), Fellow or Associate of the Casualty Actuarial Society (ACAS), Fellow or Associate of the Canadian Institute of Actuaries (ACIA)
Added 14 mins ago
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Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
Fellow or associate of the Society of Actuaries (FSA), Fellow or Associate of the Casualty Actuarial Society (ACAS), Fellow or Associate of the Canadian Institute of Actuaries (ACIA)
Added 14 mins ago
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Personal Banking Associate Trainee
TD
Delta, BC
- Full-time
…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the…
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Data Scientist I (Quants) – Insurance Model Validation
TD
Toronto, ON
- Full-time
Post-secondary degree in one or more of the following areas: Actuarial science, Statistics, AI/ML, or financial engineering.
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Senior Associate, Damages and Valuations
Secretariat
Toronto, ON
…institutions to answer complex questions that shape critical financial, economic, and strategic business…
Added 14 mins ago
Associate Director, Damages & Valuations
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Associate Directors lead the day-to-day delivery of engagements and work closely with senior professionals and testifying experts on complex issues at the intersection of valuation,…
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Associate, Damages and Valuations
Secretariat
Toronto, ON
…institutions to answer complex questions that shape critical financial, economic, and strategic business…
Added 15 mins ago
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Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
…in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be…
Added 15 mins ago
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Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
…in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be…
Added 15 mins ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
…Canada Life strengthens our shared purpose of improving the financial well‑being of Canadians. By bringing together more than 4,000 trusted advisor relationships and $89 billion in assets…
Added 30 mins ago
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Manager, Real Estate Operations
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Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
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Fund Accounting Senior Associate (Private Credit)
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Reporting to one of the managers, this position will assist in the day-to-day operations of the accounting department and prepare fund-level financial statements.
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PC
Project Support Office Senior Associate
Pwc Canada
Toronto, ON
- Full-time
As a Project Support Office Senior Associate, you will provide project management, coordination, and operational support to Assurance partners and engagement teams across Canada. Acting as…
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Transaction Services Senior Associate - Financial Services (Bilingual FR/EN)
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Vancouver, BC · Toronto, ON · Montreal, QC
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Pharmacist, Hourly Full Time Flexible Shifts
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Involvement with financial reports as appropriate
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Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Surrey, BC
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Involvement with financial reports as appropriate
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Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
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Involvement with financial reports as appropriate
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Cashier Manager, Hourly Full Time Flexible Shifts
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Toronto, ON
- Full-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 45 mins ago
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(CAN) Front End Assistant Manager
Walmart
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- Full-time
…and sales forecasts. Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures.…
Added 1 hour ago
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Financial Services Associate, Imperial Service
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- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
Added 1 hour ago
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Financial Services Associate, Imperial Service
CIBC
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- Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures. As a Financial Services Associate in the…
Added 1 hour ago
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Part Time Core Sales Associate
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- $17 to $21.25 CAD / hour
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The Part-Time Core Sales Associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding…
Added 1 hour ago
Financial Service Representative
Money Mart
Coquitlam, BC
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…

Money Mart

Financial Service Representative

Coquitlam, BC, Canada

$18.50 - $18.50 CAD

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Job details

Pay: $18.50 - $18.50 CAD
Posting language: English
Posted: Oct 29, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch Location: 1020 Austin Ave Unit A4

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

#SJ

Salary Range

$18.50 - $18.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Service Representative supports customers by assessing their financial needs and recommending appropriate lending and financial products. They are responsible for processing transactions, maintaining accurate records, and achieving sales goals while adhering to compliance and security policies.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, and cash handling. Proficiency in English and basic Microsoft Office skills are required, with a preference for those who have a track record of meeting sales targets.

Skills

Customer service
Sales
Cash handling
Financial services
Personal lending
Cross-selling
Problem-solving
Communication skills
Interpersonal skills
Microsoft Office
Transaction processing
Compliance
Fraud prevention
Record keeping
Negotiation

Benefits

Medical benefits
Dental benefits
Paid time off
Retirement options
Education reimbursement program
Employee discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Retail
Lending
Payday loans
Installment loans
Cheque cashing
Money transfers
Currency exchange
POS transactions
Know Your Customer
Anti-Money Laundering
Sales goals
Customer experience
Cash reconciliation
Branch operations
Financial solutions
Compliance
Data governance
Responsible lending

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