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Added 44 mins ago
CI
Insurance Broker
CMB Insurance Brokers
AB · Edmonton, AB
- Full-time
Provide clear instructions to CSR (Client Service Representative) and Processing team for all transactions
Added 44 mins ago
A
Représentant (e) du support à la production - Temps Partiel / Production Support Representative - Part Time
ADP
Montreal, QC
- Part-time
- Other
Added 44 mins ago
AA
Customer Service Representative/Service Advisor (Markham)
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Markham, ON
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 44 mins ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Calgary, AB
- Full-time
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have…
Added 44 mins ago
OT
Customer Service Representative
Olympia Tile+Stone Inc.
Toronto, ON · North York, ON
- $37,440 to $41,600 CAD / year
- Full-time
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Added 3 hours ago
CG
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Added 3 hours ago
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AMECO
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- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 3 hours ago
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Commercial/Sales Account Director I
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- Full-time
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Whitchurch-Stouffville, ON
- Full-time
Responding to customer and Sales Representative inquiries.
Added 3 hours ago
TI
Tech Support Representative
telMAX Inc.
Markham, ON
- $40,000 to $45,000 CAD / year
- Full-time
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Added 4 hours ago
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Logistics Coordinator
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Interacts with customer and contractors - answering questions regarding shipment times, product cuts, loads not picked up by the carrier.
Added 5 hours ago
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Alterations Specialist
David's Bridal
Langley (District), BC · City of Langley, BC
- $21.55 to $23.9 CAD / hour
- Full-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 5 hours ago
NC
Client Services Representative
NVA Canada
Barrie, ON
- Full-time
2–3 years of experience as a Client Services Representative, preferably in health care (animal or human)
Added 6 hours ago
A
Client Service Representative - La Crete (7-month Term)
ATB
La Crête, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 6 hours ago
I
2026 Seasonal Customer Experience Representative
Indigo
North Bay, ON
- $17.95 CAD / hour
- Part-time
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 6 hours ago
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Senior Quantitative Analyst
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Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 6 hours ago
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Technical Sales & Business Development Representative- MB & SK
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- Full-time
We support clients across the oil & gas, fertilizer, mining, utilities, power generation, water & wastewater, chemical, food processing, and manufacturing industries.
Added 6 hours ago
M
Branch Sales Representative
Master
Markham, ON
- Full-time
The incumbent will be responsible to manage incoming calls, order entry, and promote company products to generate increased sales and maintain high customer satisfaction.
Added 6 hours ago
B
Customer Service Representative – Digital Centre of Expertise (Bilingual)
belairdirect
Montreal, QC
- Full-time
Address various customer needs, including answering general inquiries, processing re-enrollments following a cancellation, and resolving customer issues.
Added 6 hours ago
M
Director, Information Risk Management Strategy and Insights
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 7 hours ago
RS
Logistics Associate
Ryder System, Inc.
London, ON
- Full-time
…require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance…
Added 7 hours ago
SM
Clinical Coordinator – Langley (Walnut Grove),BC
Snore MD
Langley (District), BC · Walnut Grove, BC
- Full-time
Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / Coordinator
Added 7 hours ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting…
Added 7 hours ago
IG
Sales Representative – Glass Hardware Products
Ideal Glass Hardware Inc. (IGH)
Markham, ON
- Full-time
Ideal Glass Hardware Inc. is looking for a motivated and customer-focused Sales Representative to join our team in Markham.
Added 7 hours ago
AI
Customer Sales and Service Representative
Applied Industrial Technologies - Canada
Saskatoon, SK
- Full-time
…qualified and motivated individual to fill the position of Customer Service Representative at our Saskatoon, Saskatchewan…

Money Mart

Financial Service Representative

Mississauga, ON, Canada

$18 - $20.50 CAD

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Job details

Pay: $18 - $20.50 CAD
Posting language: English
Posted: Oct 29, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch location: 3461 Dixie Rd Unit 101

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

Please note: The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$18 - $20.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

Financial Service Representatives assess customer needs to recommend and process personal lending products and financial services. They are responsible for maintaining accurate records, managing cash transactions, and achieving branch sales goals while ensuring compliance with regulatory requirements.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, and cash handling. Proficiency in English and basic Microsoft Office skills are required, along with the ability to work flexible shifts including evenings and weekends.

Skills

Customer service
Sales
Cash handling
Financial services
Personal lending
Cross-selling
Problem-solving
Communication
Interpersonal skills
Microsoft Office
Compliance
Transaction processing
Relationship building
Data entry
Conflict resolution

Benefits

Medical benefits
Dental benefits
Paid time off
Retirement options
Education reimbursement program
Employee discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Retail Sales
Personal Lending
Payday Loans
Installment Loans
Cash Handling
POS Transactions
Compliance
Know Your Customer
Anti-Money Laundering
Fraud Prevention
Cross-selling
Customer Experience
Microsoft Excel
Microsoft Word
Microsoft Outlook
Branch Operations
Financial Solutions
Data Governance
KPIs

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