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Added 7 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Gabriel-de-Brandon, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 13 hours ago
NB
Banking Advisor
National Bank of Canada
Laval, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 16 hours ago
NB
Banking Advisor
National Bank of Canada
Granby, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 16 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Nicolet, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 1 day ago
Financial Service Representative
Money Mart
Kelowna, BC
…transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people…
Added 1 day ago
C
Financial Services Representative
CIBC
High River, AB
- Full-time
Role Description The Financial Services Representative is a full-time, on-site role based in High River, AB. In this position, the representative supports clients by identifying their…
Added 1 day ago
HS
Inside Sales Representative
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a full time Inside Sales Representative to join our team in our Stellar Industrial branch located in Dartmouth, NS. Our ideal candidate will represent Stellar Industrial…
Added 1 day ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 1 day ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 day ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 day ago
Access Analyst
Department of Finance
Winnipeg, MB
Added 1 day ago
NB
Banking Advisor
National Bank of Canada
Montreal, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 1 day ago
NB
Financial Advisor
National Bank of Canada
Saint-Bruno, QC
- Full-time
…analytical skills in order to offer a people-centric experience for branch…
Added 1 day ago
E
Customer Service Representative - Bridgewater
Enterprise
Bridgewater, NS
- Internship
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 1 day ago
AF
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB Financial
Calgary, AB
- Part-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 day ago
GO
Access Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Added 1 day ago
GO
Manager of Operations and Administrative Services
Government of Manitoba
Winnipeg, MB
- Full-time
…community sectors. Reporting to the Director, Community Grants Branch, the Manager of Operations and Administrative Services provides leadership for divisional administrative, financial,…
Added 1 day ago
SW
ScotiaMcLeod Investment Associate - Toronto
Scotia Wealth Management
Toronto, ON
- Full-time
Act as a leader to other associates on the team and within the branch by providing direction and coaching
Added 1 day ago
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Customer Service Representative - CONTRACT 6 months
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Ottawa, ON
- Full-time
Ability to comprehend and follow branch business procedures
Added 1 day ago
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Technician I Structured Cabling
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Toronto, ON
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 day ago
MM
Part-Time Financial Service Representative
Money Mart
Ottawa, ON
- Part-time
…transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people…
Added 1 day ago
Future Opportunities - Lifeguard/Instructor I
City of Regina
Regina, SK
If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly.
Added 1 day ago
AC
Member Service Representative I (Full-Time, 13 Month Term) Oakbank
Access Credit Union
Oakbank, MB
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 1 day ago
Financial Service Representative
Money Mart
Saskatoon, SK
…transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people…
Added 1 day ago
W
Customer Service Representative - CONTRACT 6 months
Westlake
Ottawa, ON · Distribution - Ottawa
- Full-time
Ability to comprehend and follow branch business procedures

Money Mart

Financial Service Representative

Saskatoon, SK, Canada

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch Location: 510 Circle Drive E Unit 1

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

#SJ

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Service Representative supports customers by assessing their financial needs, recommending appropriate lending products, and processing transactions. They are also responsible for maintaining accurate records, managing cash drawers, and achieving branch sales goals through cross-selling.

Requirements

Candidates must have at least one year of experience in retail sales, customer service, and cash handling. A high school diploma or equivalent is required, along with proficiency in English and basic Microsoft Office skills.

Skills

Customer service
Sales
Cash handling
Relationship building
Problem-solving
Communication
Interpersonal skills
Microsoft Office
Financial services
Compliance
Transaction processing
Cross-selling
Data entry
Conflict resolution
Time management

Benefits

Comprehensive Medical/Dental Benefits
Paid Time Off
Retirement Options
Education Reimbursement Program
Employee Discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Retail
Lending
Payday Loans
Installment Loans
Cheque Cashing
Money Transfers
Currency Exchange
POS Transactions
Compliance
Know Your Customer
Anti-Money Laundering
Fraud Prevention
Sales Goals
Customer Experience
Cash Management
Branch Operations
Microsoft Excel
Microsoft Word
Microsoft Outlook
First Aid
CPR
Data Governance
Responsible Lending

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