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Added 14 mins ago
SD
Store Administrator, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Hamilton, ON
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 14 mins ago
Senior Customer Associate - West Springs Branch, AB (30 hours/week) Contract- September, 2027
Scotiabank
Calgary, AB
…including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing…
Added 14 mins ago
W
(CAN) Cashier
Walmart
Coquitlam, BC
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 14 mins ago
W
(CAN) Customer Service Manager
Walmart
Kamloops, BC
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 14 mins ago
W
(CAN) Customer Service Manager
Walmart
Cold Lake, AB
- Part-time
Oversees and promotes company-sponsored programs and initiatives, including credit card services, Walmart Protection Plans, charity initiatives, and associate and customer discount programs.
Added 14 mins ago
W
(CAN) Cashier
Walmart
Lloydminster, AB
- Part-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 14 mins ago
E
Manager, Wastewater Treatment Plant (WWTP) Maintenance Facilities
EPCOR
AB · Edmonton, Alberta
- Full-time
…Manager, WWTP Maintenance Facilities is accountable to the Associate Director, WWTP Maintenance and operates within the context and prescribed limits established by…
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Data Center Associate
DSV
Pointe-Claire, QC
Added 14 mins ago
Student Success Coordinator (Term)
University of Toronto
Toronto, ON
…planning, registration and enrolment, student records, transfer credit, petitions, final examinations and…
Added 29 mins ago
P
January 2027 - Financial Risk Management - Valuation (Non-CPA) - 4 month Co-op - Toronto
PwC
Toronto, ON
- Full-time
…is to help clients identify, measure and manage market risk, credit risk and operational risk arising during their business activities and using derivative and non-derivative financial…
Added 30 mins ago
T
Business Banking Associate
TD
Burnaby, BC
- Full-time
…the test in creating business proposals based on the diverse credit, deposits and cash management needs of your…
Added 45 mins ago
TS
Store Associate
The Salvation Army in Canada
Red Deer, AB
- Part-time
Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
Added 45 mins ago
B
Senior Associate/Principal, Private Markets Risk
BCI
Victoria, BC
- $140,000 to $170,000 CAD / year
- Full-time
Join BCI’s Private Markets Risk (PMR) team as a Senior Associate or Principal (level to be determined by the successful candidate’s experience and qualifications), reporting to the Senior…
Added 45 mins ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot Canada
Calgary, AB
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 1 hour ago
BB
Warehouse Associate (Brampton) - Shift Tuesday - Saturday
Bed Bath & Beyond
Brampton, ON
- Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 1 hour ago
SD
Administrateur de magasin temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Répartir périodiquement les frais payés au moyen de la carte de crédit du magasin.
Added 1 hour ago
Part-time Sales Associate (CA71 Tanger Outlets Cookstown)
Miniso Canada
Innisfil, ON
We are looking for a Part-time Sales Associate to join us in our Tanger Outlets Cookstown location.
Added 1 hour ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.
Added 1 hour ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services
Bushell Park, SK
- Part-time
As a Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF), and in assisting them, you are helping your community. You may…
Added 1 hour ago
C
Senior Private Banking Associate
CIBC
Mississauga, ON
- Full-time
…portfolio of HNW clients whose needs are primarily banking, credit and investment based (i.e. mutual funds, fixed income products, GICs, Imperial Investor Services, PPS,…
Added 1 hour ago
W
(CAN) Cashier
Walmart
Markham, ON
- Full-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 1 hour ago
W
(CAN) Caissier
Walmart
Sept-Îles, QC
- Full-time
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.
Added 2 hours ago
WF
Vendor Finance – Credit Associate
Wells Fargo
Mississauga, ON
- Full-time
Wells Fargo Vendor Finance is seeking a Credit Associate (Co-op) for 12 months starting from May 2027. The intern will be working in our credit team based out of our Mississauga office.
Added 2 hours ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 hours ago
Warehouse Associate Lead I (Trade Shows & Events)
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Oakville, ON
…problem-solvers who bring ideas to life. We’re looking for a Warehouse Associate Lead I (Trade Shows & Events) to play a critical role in coordinating, maintaining, and preparing client and…

Money Mart

Financial Service Representative

Ottawa, ON, Canada

$18 - $20.50 CAD

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Job details

Pay: $18 - $20.50 CAD
Posting language: English
Posted: Nov 3, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch location: 501 Hazeldean Rd

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

Please note: The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$18 - $20.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Service Representative supports customers by assessing their financial needs and recommending appropriate lending and financial products. They are responsible for processing transactions, maintaining accurate records, and achieving sales goals while adhering to compliance and security policies.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, and cash handling. Proficiency in English and basic Microsoft Office skills are required, along with the ability to work flexible shifts including evenings and weekends.

Skills

Customer service
Sales
Cash handling
Financial services
Relationship building
Cross-selling
Problem-solving
Communication
Microsoft Office
Compliance
Transaction processing
Data entry
Negotiation
Retail operations
Account management

Benefits

Medical benefits
Dental benefits
Paid time off
Retirement options
Education reimbursement program
Employee discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Retail
Lending
Payday Loans
Installment Loans
Cheque Cashing
Money Transfers
Currency Exchange
POS Transactions
Compliance
Know Your Customer
Anti-Money Laundering
Fraud Prevention
Sales Goals
Customer Experience
Cash Reconciliation
Branch Operations
Microsoft Excel
Microsoft Word
Microsoft Outlook
First Aid
CPR

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