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Added 1 day ago
Part-Time Financial Service Representative
Money Mart
Edmonton, AB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 5 days ago
Part-Time Financial Service Representative
Money Mart
Camrose, AB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 5 days ago
Part-Time Financial Service Representative
Money Mart
Red Deer, AB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 5 days ago
Part-Time Financial Service Representative
Money Mart
Quesnel, BC
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 5 days ago
Part - Time Financial Service Representative
Money Mart
Sudbury, ON
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 5 days ago
Part - Time Financial Service Representative
Money Mart
North Bay, ON
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 13 days ago
Part-Time Financial Service Representative
Money Mart
Lethbridge, AB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 17 days ago
Financial Service Representative (Permanent, Part-time) - Texada Island
First Credit Union
BC
Part-time
FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a permanent, part-time Financial Service Representative at our…
Added 19 days ago
Part - Time Financial Service Representative
Money Mart
Bridgewater, NS
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 1 month ago
Part Time Financial Service Representative
Money Mart
Thunder Bay, ON
Part-time
At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!
Added 16 days ago
Part-Time Financial Service Representative
Money Mart
Brooks, AB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 18 days ago
Part-Time Financial Service Representative
Money Mart
Portage la Prairie, MB
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 9 days ago
Financial Service Representative (Permanent, Part -time) - Texada Island
First Credit Union
BC · British Columbia, Canada
Part-time
FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a Permanent, Part-time Financial Service Representative at our…
Added 9 days ago
FCU Community Financial - Financial Service Representative (Permanent, Part -time) - Texada Island
Vancity
Van Anda, BC
Part-time
FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a Permanent, Part-time Financial Service Representative at our…
Added 18 days ago
Part-Time Financial Service Representative
Money Mart
Peace River, Alberta
Part-time
…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 1 month ago
Sales Representative- Sarnia
Kognitive Sales Solutions
ON · Sarnia, Ontario
$17.6 to $25 CAD / hour
Full-time
Permanent full-time or part-time opportunities available
Added 6 hours ago
Financial Service Representative
National Bank of Canada
Quebec, QC
Full-time
A career as Financial Services Representative in Investments at National Bank is an opportunity to create a positive impact for our clients. In this role, you’ll support Financial Planners…
Added 12 hours ago
Client Admin Representative
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Full-time
Invesco Charlottetown, Prince Edward Island, Canada Full-time 2 days ago
Added 12 hours ago
Financial Service Representative - LendDirect Office 1561
Jobbe
Halifax, NS
$17.5 to $23.5 CAD / hour
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 12 hours ago
Financial Service Representative - LendDirect Office 1561
Jobbe
Halifax, NS
$17.5 to $23.5 CAD / hour
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 13 hours ago
Sales Representative / Representant de vente - Tracadie
The Linq Agency
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…enthusiastic face and voice representing our client’s brand including financial products and services inside retail partner locations. Your role is all about engaging customers, driving…
Added 15 hours ago
Commerce Analyst 2 - Insurance
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Internal candidates should contact Human Resources Representative listed on the job posting with questions.
Added 4 months ago
Cleaner
BGIS
Toronto, ON
Part-time
This is a regular, full-time or part-time position with a salary range of $17.60 - $20.88 per hour. The starting salary will be based on the successful candidate’s competencies, including…
Added 23 hours ago
Private Office Operations Manager
No Ghost Jobs
Vancouver, BC
$80,000 to $100,000 CAD / year
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This is not a traditional Executive Assistant or Personal Assistant position. While executive and personal support form part of the role, the primary focus is operations, project…
Added 17 days ago
Sales Development Representative
Actalent
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Other
We’re looking for a highly motivated Entry-Level Sales Development Representative to join our team and help us advance the careers of skilled professionals doing impactful work. Building…

Money Mart

Part-Time Financial Services Representative

Stratford, ON, Canada

Pay: $18 - $20.50 CAD
Job type: Part-time
Posting language: English
Posted: Sep 3, 2026

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Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

Branch location: 194 Ontario Street

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

#SJ

Please note: The pay range for this position is between $18.00 to $20.50 per hour with an additional monthly store bonus opportunity of up to $590 dependent on store size, individual performance and achievement of store KPIs.

Pay Range

$18 - $20.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

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More about this job

Responsibilities

The Financial Services Representative is responsible for delivering store profitability goals and providing high-quality customer service through efficient transaction processing. They must also manage cash, maintain accurate documentation, and negotiate payment terms with customers regarding past due balances.

Requirements

Successful candidates must have at least one year of experience in financial services and sales, along with previous cash handling experience. A high school diploma or equivalent is required, and a current First Aid and CPR certification is considered an asset.

Skills

Sales
Customer service
Cash handling
Financial services
Transaction processing
Negotiation
Documentation
Compliance
Communication
Problem solving

Benefits

Medical benefits
Dental benefits
Paid time off
Retirement options
Education reimbursement program
Employee discounts
Free company services
Monthly bonus potential

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Sales
Customer experience
Cash handling
Loan products
Check cashing
Currency exchange
Money transfers
Prepaid cards
Compliance
KPIs
Retail
First Aid
CPR
Data governance
Financial empowerment

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