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Added 15 mins ago
TC
Loss Prevention Store Security Agent- 12 Month Contract
TJX Companies
Peterborough, ON
- $37,590 to $52,626 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 31 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 1 hour ago
T
Associate, Transaction Banking Product Development
TD
Toronto, ON
- Full-time
The Associate, Transaction Banking Product Development is a member of the TB Product Transformation team and will report directly to the Director, TB Payments, Product Transformation. The…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Campbell River, BC
- Full-time
…assist on site. Physicians are supported by a full complement of office staff including RN, MOA, billing staff and an office manager. Overhead - 30% per month max with option to become an…
Added 2 hours ago
SA
Restaurant Operations Manager
SSP America
Mississauga, ON
- Internship
Educational Background: High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Added 2 hours ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…reappointments, promotions, tenure (ARPT) are handled by only one office: UBC Department of Pediatrics. It is the only institutional process subjected to a multi-level, rigorous, internal…
Added 4 hours ago
R
Fashion Associate (Part time - Seasonal) - Crossiron Mills
RW&CO
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 4 hours ago
R-
Fashion Associate (Part time - Seasonal) - Crossiron Mills
RCL - Reitmans Canada Ltd/Ltée
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 6 hours ago
R(
Fashion Associate (Part time - Seasonal) - Crossiron Mills
Reitmans (Canada) Ltée/Ltd
Rocky View No 44, AB · Rocky View County, Alberta
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 6 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Lethbridge, AB
- Part-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 8 hours ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field
Added 8 hours ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting operationally to the Director of Administration and working closely with the Associate Dean Academic, the Coordinator will identify the needs of the law students…
Added 8 hours ago
BV
Learning Design Consultant
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Associate Dean, the Learning Design Consultant is an integral member of the Centre for Workforce Development and plays a key role in supporting the College's commitment to…
Added 8 hours ago
BV
Academic Quality Assurance Specialist
Bow Valley College
Calgary, AB
- Full-time
Working closely with the Office of the Vice President Academic, Deans, Directors, Associate Deans, Program Chairs, and government representatives, the AQA Specialist leads institutional…
Added 9 hours ago
MD
Health Facility Evaluator - Nursing Evaluator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The position will be based out of the St. Paul office, with the majority of work time spent onsite performing surveillance of facilities predominately located in the metropolitan and…
Added 9 hours ago
JC
Associate IT Operations Engineer
Johnson Controls
Nisku, AB
- Full-time
Provide satellite office IT support, including travel as required.
Added 10 hours ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Secondarily, the incumbent supports execution of national programs and liases with Central office.
Added 10 hours ago
NF
Client Service Associate
Northbridge Financial
Mississauga, ON
- Full-time
- Other
What it’s like to be a Federated Client Service Associate
Added 10 hours ago
MC
Network Technologist (35945)
Myticas Consulting
Ottawa, ON
- Full-time
3-year technical diploma/degree, Associate Degree or equivalent technical education in electronics, telecommunications, RF, networking or a related field.
Added 11 hours ago
W
Stock Assoc
Williams-Sonoma
Calgary, AB
- Part-time
…Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs…
Added 11 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 11 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Added 11 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Added 11 hours ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
North Vancouver, BC
- Full-time
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
Added 11 hours ago
SD
Store Administrator, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Identify any discrepancies between invoice cost and purchase order amounts and action the discrepancies above the prescribed threshold with Associate, FSM and/or vendor.

Money Mart

Retail Sales Associate

Campbell River, BC, Canada

$18.50 - $18.50 CAD

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Job details

Pay: $18.50 - $18.50 CAD
Posting language: English
Posted: Oct 21, 2026

Original job description

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap between their financial needs and goals.

Through our trusted Money Mart® brand in Canada and United States, we proudly serve customers across a network of over 400 retail locations and growing digital channels. Our products and services include personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other everyday financial solutions for individuals and businesses.

At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with confidence.

We believe in giving back to the communities where we live and work. With the generous support of our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada and the United States.

Our people are at the heart of our business. We’re committed to building inclusive teams, supporting the communities where we live and work, and creating a workplace where employees can grow, make an impact, and help customers navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll find a meaningful career with Momentum Financial Services Group.

What we Offer:

Market competitive Pay
Monthly bonus potential based on the operational success you drive

Other Benefits Include:

Comprehensive Medical/Dental Benefits
Competitive Paid Time Off
Plan for your future with our group Retirement Options
Education Reimbursement Program to invest in your education and career growth.
Exclusive Perks through Perkopolis - enjoy special discounts and offers.
Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
Discounted company services including foreign exchange and Koodo services.
And Much More!

The title internally will be: Financial Service Representative

Branch Location: 1320 Island Hwy Unit 80

GENERAL FUNCTION

Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members interview customers for personal lending products, review application and financial information, recommend appropriate solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing accounts.

This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company policies, regulatory requirements, and responsible lending practices.

Retail Team Members generally perform their duties within a secured work area protected by bullet-resistant glass and a controlled-access mantrap. Once hired, all retail Team Members will complete an internal multi-week Ready to Work Alone (RTWA) certification before working independently.

DUTIES/RESPONSIBILITIES

Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and cross-sell products and services.

Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, money orders, bill payments, and other related products and services based on the customer's needs, financial circumstances, and applicable company policies and regulatory requirements.

Consistently identify cross-selling and referral opportunities during every customer interaction to increase product awareness, meet customer needs, and achieve individual and branch sales goals.

Clearly explain product and service features, benefits, fees, repayment terms, payment options, renewals, refinancing options, and other important information using approved marketing materials.

Collect, review, verify, and document required customer identification, financial, application, and supporting information to process products and services, ensuring all applications/transactions are complete, compliant, and accurately recorded.

Monitor and maintain complete and accurate customer information and records in all required systems.

Contact customers with past-due accounts to discuss and negotiate payment arrangements within authorized guidelines.

Follow all company policies and regulatory requirements, including Know Your Customer (KYC), Anti-Money Laundering and Anti-Terrorist Financing (AML/ATF), privacy, Recordable Transactions, fraud prevention, and all relevant procedures.

Accurately process cash, POS transactions, and financial service transactions.

Reconcile the cash drawer at the end of each shift, and follow all cash handling, safety, and security procedures.

Work with the branch team to maintain the branch appearance, cleanliness, and customer-ready environment.

Support branch opening and closing procedures, including completing all required paperwork accurately.

Complete all other job-related duties as directed by Management.

Maintain availability to work flexible shifts, including evenings and weekends.

EDUCATION:

High School diploma or equivalent

WORK EXPERIENCE

One or more years of experience as a Retail Sales Associate, Sales Representative or similar role.

One or more years of experience in customer service and cash handling.

Hands-on experience with POS transactions.

Track record of achieving sales goals preferred.

SKILLS

Customer service-focused mindset with the ability to build rapport, deliver exceptional service, and create a positive customer experience.

Sales-focused approach with the ability to identify customer needs, recommend appropriate products and services, and achieve sales objectives through cross-selling opportunities.

Ability to perform effectively in a fast-paced environment, manage competing priorities, and perform well under pressure.

Strong problem-solving skills with the ability to identify customer needs, resolve concerns, and provide effective solutions in a professional and timely manner.

Proficiency in reading, writing, and speaking English with strong communication and interpersonal skills.

Basic knowledge and experience with Microsoft Office software (Excel, Word, and Outlook).

#SJ

Salary Range

$18.50 - $18.50 CAD

Please Note: Candidates with a current First Aid and CPR certification will be considered an asset.

Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

About Money Mart – Our Commitment to Responsible Innovation

At Money Mart, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining Money Mart means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.

Apply About employer

More about this job

Responsibilities

Serve customers by assessing their financial needs, recommending and processing suitable financial products, and delivering accurate, professional service. Handle cash and POS transactions, maintain compliant customer records, support payment arrangements, and assist with branch operations and sales goals.

Requirements

A high school diploma or equivalent is required, along with at least one year of retail sales or similar experience and one year of customer service and cash-handling experience. Candidates should have POS experience, strong customer service and sales skills, basic Microsoft Office proficiency, and the ability to work flexible shifts; First Aid and CPR certification is an asset.

Skills

Customer Service
Sales
Cross-Selling
Relationship Building
Communication
Problem-Solving
Cash Handling
Point-Of-Sale Transactions
Financial Product Knowledge
Customer Needs Assessment
Recordkeeping
Regulatory Compliance
Microsoft Excel
Microsoft Word
Microsoft Outlook
Time Management

Benefits

Medical And Dental Benefits
Paid Time Off
Retirement Options
Education Reimbursement
Employee Discounts And Perks
Free Company Services
Discounted Company Services
Monthly Bonus Potential

Visa sponsorship

Not detected in the job text

Keywords

Personal Lending
Payday Loans
Installment Loans
Credit Cards
Cheque Cashing
Money Transfers
Money Orders
Bill Payments
Prepaid Cards
Currency Exchange
Point-Of-Sale Transactions
Cash Handling
Cash Drawer Reconciliation
Know Your Customer
Anti-Money Laundering
Anti-Terrorist Financing
Privacy Compliance
Fraud Prevention
Responsible Lending
Customer Identification
Financial Applications
Payment Arrangements
Microsoft Excel
Microsoft Word
Microsoft Outlook
First Aid
CPR

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