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Added 9 mins ago
EC
IT Service Desk II – Open Competition
Enoch Cree Nation
Enoch, AB
- Full-time
…Information Technology, and the Education Data and Compliance Manager to ensure technology services, device inventories, documentation, and quality-assurance requirements are maintained…
Added 9 mins ago
WC
customer service manager
Walmart Canada
Hanover, ON
- $15 CAD / hour
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 9 mins ago
WC
Cashier
Walmart Canada
Medicine Hat, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Renfrew, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 9 mins ago
WC
(CAN) Cashier
Walmart Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
Associé, équipe de l’aire des caisses
Walmart Canada
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
TC
Regional Marketing Manager - Quebec Zone
Toyota Canada Inc.
Brossard, QC
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 9 mins ago
WC
Consumables Associate
Walmart Canada
Port Perry, ON
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 9 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Mississauga, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Cashier
Walmart Canada
Saskatoon, SK
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Cashier
Walmart Canada
Toronto, ON · Etobicoke, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 9 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Truro, NS
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 9 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Mississauga, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
WC
Caissier
Walmart Canada
Hull, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
SA
ITS Project Manager
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The ITS Project Manager is responsible for leading the planning, coordination, execution, and delivery of technology infrastructure and technology-enabled facility projects across the…
Added 9 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
M
Associate Manager, Audit Operations & Reporting
Manulife
Toronto, ON
- Full-time
Added 9 mins ago
M
Associate Manager, Strategy, Performance & Chief of Staff
Manulife
Toronto, ON
- Full-time
Added 24 mins ago
LL
Warehouse Lead Admin - 2nd shift
Lineage Logistics
Milton, ON
- Full-time
Interface with internal customers daily and support initiatives as assigned by manager
Added 24 mins ago
LL
Warehouse Lead Admin - 3rd Shift
Lineage Logistics
Milton, ON
- Full-time
Interface with internal customers daily and support initiatives as assigned by manager
Added 24 mins ago
LL
Warehouse Lead Admin - 1st Shift
Lineage Logistics
Milton, ON
- Full-time
Interface with internal customers daily and support initiatives as assigned by manager
Added 38 mins ago
DD
DSW: Supervisor Part-time
DSW Designer Shoe Warehouse
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 39 mins ago
Investment Associate
Odlum Brown
Vancouver, BC
We have an opportunity for an Investment Associate to join our award-winning firm in our Vancouver office.
Added 54 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…

MongoDB

Associate Technical Services Engineer II

Toronto, ON, Canada

$94,000 - $130,000 CAD

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Job details

Pay: $94,000 - $130,000 CAD
Posting language: English
Posted: Oct 9, 2026

Original job description

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments.

The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments.

We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others.

Location and working model

This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office.

Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273563161

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$94,000 - $130,000 CAD

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More about this job

Responsibilities

Engineers work directly with customers to resolve complex technical challenges related to architecture, performance, and security in MongoDB environments. They also advocate for customer needs with product teams and contribute to the development of internal diagnostic and benchmarking tools.

Requirements

Candidates should have strong technical experience in areas such as systems administration, distributed systems, or database architecture. Excellent communication skills, advanced troubleshooting abilities, and a proactive approach to learning new technologies are essential.

Skills

Systems administration
Distributed systems
Network administration
Database architecture
Application architecture
Performance tuning
Benchmarking
Troubleshooting
Diagnostic skills
Communication skills
Java
Python
Ruby
C
C++
Javascript

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
Registered retirement savings plan with employer match
Mental health counseling
Backup child and elder care
Health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

MongoDB
Atlas
Cloud Manager
Compass
Systems Administration
Distributed Systems
Network Administration
Database Architecture
Application Architecture
Performance Tuning
Benchmarking
Java
Python
Ruby
C
C++
C#
Javascript
Node.js
Go
PHP
Perl
AWS
Azure
Google Cloud Platform
Linux
Windows
Firewalls
Load Balancers
Technical Support

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