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Added 2 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Tsawwassen, BC
- Full-time
You have previous team management experience in a retail environment;
Added 3 mins ago
F
Service Operations Manager
Finning
Fort McMurray, AB
- Full-time
As a Service Operations Manager at Finning, you will lead a team responsible for delivering exceptional equipment maintenance and repair services while ensuring safe, efficient, and…
Added 3 mins ago
DT
Sr Analyst II Service Management (onsite Quebec)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
DXC is seeking a candidate for a major customer that has a proven track record to lead Major DT incidents to resolution. The successful candidate will also be involved to maintain and…
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
Sudbury, ON · Cambrian Heights, Sudbury, ON
- $19 to $21 CAD / hour
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 3 mins ago
RB
Manager, FSS Business Operations Support
Royal Bank of Canada
Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 3 mins ago
LL
Warehouse Lead Admin - 2nd shift
Lineage Logistics
Milton, ON
- Full-time
…Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are…
Added 3 mins ago
LL
Warehouse Lead Admin - 3rd Shift
Lineage Logistics
Milton, ON
- Full-time
…Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are…
Added 3 mins ago
LL
Warehouse Lead Admin - 1st Shift
Lineage Logistics
Milton, ON
- Full-time
…Assign work to warehouse associates to make certain company and customer standards of service, quality, safety, and productivity are…
Added 17 mins ago
EC
Assistant manager, restaurant
Ek Chai Kahani
Surrey, BC
- Full-time
Added 17 mins ago
AC
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Senior Manager, Fuel Finance, you will deliver accurate financial insights, improve reporting, and contribute to the development of planning and performance management…
Added 17 mins ago
CO
Member Services Clerk (Clerk B)
City of Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Manager, Communications, the Member Services Clerk (Clerk B) provides clerical and basic calculation support to Member Services by gathering and analyzing data, processing…
Added 17 mins ago
GH
Volunteer Administrative Assistant
Great Heights, Calm Minds Psychology
Calgary, AB
- Full-time
…to support our team behind the scenes while gaining valuable experience in mental health, communications, and clinic…
Added 17 mins ago
GI
Sales Representative
Grimco, Inc.
Dartmouth, NS
- $45,000 to $60,000 CAD / year
- Full-time
…sales activities, including chat support. Gather insights into customer expectations and market trends to enhance the overall customer experience. Share market intelligence regarding…
Added 17 mins ago
M
Banquets - Captain
Moxies
Red Deer, AB
- Full-time
Personal development and mentorship from Event Manager
Added 17 mins ago
BM
Manager, Guest Safety and Parking - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The Guest Safety & Parking Manager is responsible for leading the day-to-day delivery of resort safety and parking operations, ensuring a safe, welcoming, and well-managed environment for…
Added 17 mins ago
TM
Content Marketing Specialist - MRG Live & Rapseason
The MRG Group
Toronto, ON
- $62,500 to $67,500 CAD / year
- Full-time
Advanced CRM & Email Architecture: Own the development of automated pre-sales and lifecycle customer journeys using CRM software. Build and deploy complex marketing mailers, utilizing data…
Added 17 mins ago
LB
Senior Manager - End to End Testing
Laurentian Bank
Toronto, ON
- Full-time
Reporting to the AVP, End to End Testing Function, the Senior Manager, End to End Testing, will play a key leadership role in coaching, mentoring, and guiding the testing team, ensuring the…
Added 17 mins ago
SE
Production Manager/ Gestionnaire de production
Siemens Energy
Montreal, QC
- Full-time
Experience as a Production Manager, Supervisor, Lead Hand, Team Leader or other similar position in a unionized industrial environment
Added 17 mins ago
VI
Senior Procurement Specialist
Vancouver Island University
Nanaimo, BC
- Full-time
…practices, policies and procedures. Uses sound judgment and past experience when interpreting complex situations in order to minimize risk and impact on relevant…
Added 17 mins ago
DD
DSW: Supervisor Part-time
DSW Designer Shoe Warehouse
Ottawa, ON
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 17 mins ago
B
Tenant Services Coordinator
BGIS
Surrey, BC
- Full-time
Review contract work, report any discrepancies to Facility Manager and request Purchase Orders
Added 18 mins ago
Outdoor Spa Operations Shift Lead
HR_RH
Whistler, BC
Previous customer service experience preferred.
Added 18 mins ago
Outdoor Spa Operations Agent
HR_RH
Whistler, BC
Previous customer service experience preferred
Added 18 mins ago
Investment Associate
Odlum Brown
Vancouver, BC
In this role, you will join a Portfolio Manager and an existing assistant, providing dedicated support for discretionary portfolio management services to high-net-worth individuals.
Added 18 mins ago
Fresh Dept Manager
Freson Bros.
Edmonton, AB
Resolve customer and department concerns & complaints, and provide a positive customer experience

MongoDB

Associate Technical Services Engineer II

Toronto, ON, Canada

$94,000 - $130,000 CAD

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Job details

Pay: $94,000 - $130,000 CAD
Posting language: English
Posted: Oct 9, 2026

Original job description

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments.

The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments.

We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others.

Location and working model

This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office.

Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273563161

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$94,000 - $130,000 CAD

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More about this job

Responsibilities

Engineers work directly with customers to resolve complex technical challenges related to architecture, performance, and security in MongoDB environments. They also advocate for customer needs with product teams and contribute to the development of internal diagnostic and benchmarking tools.

Requirements

Candidates should have strong technical experience in areas such as systems administration, distributed systems, or database architecture. Excellent communication skills, advanced troubleshooting abilities, and a proactive approach to learning new technologies are essential.

Skills

Systems administration
Distributed systems
Network administration
Database architecture
Application architecture
Performance tuning
Benchmarking
Troubleshooting
Diagnostic skills
Communication skills
Java
Python
Ruby
C
C++
Javascript

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
Registered retirement savings plan with employer match
Mental health counseling
Backup child and elder care
Health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

MongoDB
Atlas
Cloud Manager
Compass
Systems Administration
Distributed Systems
Network Administration
Database Architecture
Application Architecture
Performance Tuning
Benchmarking
Java
Python
Ruby
C
C++
C#
Javascript
Node.js
Go
PHP
Perl
AWS
Azure
Google Cloud Platform
Linux
Windows
Firewalls
Load Balancers
Technical Support

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