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Added 7 mins ago
B-
Food services manager
B - Social Hospitality
Burlington, ON
- $55,000 to $65,000 CAD / year
- Full-time
- On-site
Added 11 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 11 mins ago
WC
Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 11 mins ago
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26-40 – Community Support Worker
Spectrum Society for Community Living
Vancouver, BC
- Part-time
Added 11 mins ago
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Préposé aux caisses libre-service
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 11 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Duncan, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 11 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
- Full-time
…flowing and available, you play an important role in driving customer satisfaction and loyalty. This position is ideal for individuals seeking an engaging role in customer service or…
Added 11 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Selkirk, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
R
Financial Advisory Consultant
RBC
Vancouver, BC
- Full-time
Cash Management, Client Counseling, Competitive Markets, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management,…
Added 12 mins ago
R
Financial Advisory Consultant
RBC
Montreal, QC
- Full-time
Cash Management, Client Counseling, Competitive Markets, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management,…
Added 12 mins ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management…
Added 12 mins ago
R
Financial Advisory Consultant
RBC
Toronto, ON
- Full-time
Cash Management, Client Counseling, Competitive Markets, Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management,…
Added 12 mins ago
ZG
General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Lead day-to-day operations and go-to-market execution; including sales, marketing, customer service, finance, IT, supply chain, local HR etc.
Added 12 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
C
Associate Investment Advisor (commission only) CIBC Wood Gundy
CIBC
London, ON
- Full-time
Business Development, Client Service, Customer Experience (CX), Financial Advising, Investment Planning, Proposal Writing, Results-Oriented
Added 12 mins ago
B
Personal Banking Associate
BMO
Knowlton, QC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 mins ago
B
Senior Technology Manager, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.
Added 12 mins ago
B
Senior Technology Manager
BMO
Toronto, ON · FCP
- Full-time
We are seeking a Senior Technology Manager to play a critical leadership role in advancing our technology modernization and cloud transformation agenda. This position is instrumental in…
Added 12 mins ago
E
Field Service Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Field Service Engineer supports customers globally and reports to the Manager, Field Service Operations. The Field Service Engineer is responsible for aspects of deployments,…
Added 12 mins ago
Diagnostic Imaging Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Diagnostic Imaging (DI) Manager of Operations, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 12 mins ago
Health Care Aide & Aide Porter
Winnipeg Regional Health Authority
Winnipeg, MB
Is customer service-oriented with an emphasis on participant-centred care.
Added 12 mins ago
Health Care Aide & Aide Porter
Winnipeg Regional Health Authority
Winnipeg, MB
Is customer service-oriented with an emphasis on participant-centred care.
Added 18 mins ago
CJ
Cleaning service manager
Choice Janitorial Service Ltd.
Taber, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 22 mins ago
M
Kitchen manager
McDonald's
Chicoutimi, QC
- $18.6 to $24 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards

MongoDB

Associate Technical Services Engineer II

Toronto, ON, Canada

$94,000 - $130,000 CAD

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Job details

Pay: $94,000 - $130,000 CAD
Posting language: English
Posted: Oct 9, 2026

Original job description

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments.

The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments.

We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others.

Location and working model

This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office.

Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273563161

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$94,000 - $130,000 CAD

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More about this job

Responsibilities

Engineers work directly with customers to resolve complex technical challenges related to architecture, performance, and security in MongoDB environments. They also advocate for customer needs with product teams and contribute to the development of internal diagnostic and benchmarking tools.

Requirements

Candidates should have strong technical experience in areas such as systems administration, distributed systems, or database architecture. Excellent communication skills, advanced troubleshooting abilities, and a proactive approach to learning new technologies are essential.

Skills

Systems administration
Distributed systems
Network administration
Database architecture
Application architecture
Performance tuning
Benchmarking
Troubleshooting
Diagnostic skills
Communication skills
Java
Python
Ruby
C
C++
Javascript

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
Registered retirement savings plan with employer match
Mental health counseling
Backup child and elder care
Health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

MongoDB
Atlas
Cloud Manager
Compass
Systems Administration
Distributed Systems
Network Administration
Database Architecture
Application Architecture
Performance Tuning
Benchmarking
Java
Python
Ruby
C
C++
C#
Javascript
Node.js
Go
PHP
Perl
AWS
Azure
Google Cloud Platform
Linux
Windows
Firewalls
Load Balancers
Technical Support

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