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Added 11 mins ago
Sr. Staff Engineer, IP Runtime
Tenstorrent
Toronto, ON
An expert C or C++ engineer with a track record of designing and delivering complex, performance-critical systems.
Added 11 mins ago
EG
Electrical Engineer – Roadway Lighting Design
Egis Group
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
Electrical Engineer – Roadway Lighting Design based in Toronto, Ontario, Canada, responsible for the design, coordination, and delivery of electrical infrastructure systems supporting…
Added 25 mins ago
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Software Engineer, GPU Inference
Cerebras
Toronto, ON
- Full-time
We are hiring a Software Engineer to productionize and optimize our GPU serving stack, working across our custom inference APIs, the vLLM serving runtime, the AMD ROCm software stack, and…
Added 25 mins ago
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Data Engineer
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Canada
- Full-time
Optimize pipeline performance, reliability, and scalability.
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Site Reliability Engineer
SMARTFOX
Canada
- Full-time
Tune performance and cost across infrastructure without sacrificing reliability
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Testing and Commissioning Lead - Traction Power
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- Contract
Lead the preparation, review, approval, and execution of all TPSS Test Procedures (Factory, Site, Integration, and Performance Tests).
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Senior Engineer, Roads and Bridges
Toronto Pearson International Airport
Toronto, ON
- Full-time
…Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to…
Added 25 mins ago
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GenAI Prompt Engineer
Yochana
Toronto, ON
- Contract
Prompt Writing: Design and refine creative, effective, and contextually relevant prompts for generative AI systems to maximize performance and accuracy across various use cases.
Added 25 mins ago
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Optical Engineer II
Rocket Lab
Toronto, ON
- Full-time
…Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class…
Added 26 mins ago
Test Development Team Lead
Nureva
Calgary, AB
The ideal candidate is a strong software engineer with a passion for quality, automation, and
Added 41 mins ago
Concepteur(trice) mécanique senior / Senior Mechanical Designer
Primero Group
Quebec, QC
…(SSE) propres au poste et atteindre les indicateurs clés de performance (ICP) définis dans le manuel du système de gestion SSE de…
Added 41 mins ago
C++ Software Engineer Intern (UFC - Vancouver - Summer 2027 - 8-months)
Electronic Arts
Vancouver, BC
We're looking for a C++ Software Engineer Intern to join our UFC team for an 8-month internship beginning in May 2027. Reporting to a Senior Software Engineer and paired with an engineering…
Added 56 mins ago
4th Class Power Engineer
Mondi AG
Hinton, AB
Participate in continuous improvement initiatives to enhance plant performance and efficiency.
Added 56 mins ago
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Software Engineer
CARFAX
London, ON
- $78,000 to $116,000 CAD / year
- Full-time
Apply best practices for architecture, security, and performance of complex systems primarily in Typescript.
Added 56 mins ago
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Senior Software Engineer
CARFAX
London, ON
- $93,000 to $139,000 CAD / year
- Full-time
Apply best practices for architecture, security, and performance of complex systems primarily in Typescript.
Added 56 mins ago
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Ingénieur en test et conception mécanique / Test & Mechanical Engineer
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Montreal, QC
- Full-time
Wabtec se concentre sur la performance qui stimule le progrès et libère le potentiel de nos clients en proposant des solutions de transport innovantes et durables qui font bouger et…
Added 56 mins ago
Stationary Engineer
Arauco
Sault Ste. Marie, ON
Responsible for the Heat Plant operation and operating maintenance reporting to the Chief Operating Engineer.
Added 1 hour ago
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Staff Software Engineer - Open Source Data Platform (ODP)
Acceldata
Kitchener, ON
- Full-time
We are seeking a Staff Engineer with at least 9 years of experience in distributed systems or data platform development. In this role, you will be a technical leader responsible for…
Added 1 hour ago
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Supervisor Transportation
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Vancouver, BC
- Full-time
Performance Management, Training and Onboarding
Added 1 hour ago
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Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
…Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or vertically integrated components that help missions get to space, our world-class…
Added 1 hour ago
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Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 1 hour ago
ED
Sr Software Developer (Lead) - EN 178
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive
Added 1 hour ago
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Site Reliability Engineer
TechDoQuest
Calgary, AB
- Full-time
The Wealth Management Production Management Site Reliability Engineer position is a highly visible/critical role, which will be a team member of technical SMEs managing the stability and…
Added 1 hour ago
P
Concepteur(trice) mécanique senior / Senior Mechanical Designer
Primero
Montreal, QC
- Full-time
…(SSE) propres au poste et atteindre les indicateurs clés de performance (ICP) définis dans le manuel du système de gestion SSE de…
Added 1 hour ago
DC
Ingénieur principal en solutions PLC
Distech Controls
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- Full-time
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MongoDB

Associate Technical Services Engineer II

Toronto, ON, Canada

$94,000 - $130,000 CAD

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Job details

Pay: $94,000 - $130,000 CAD
Posting language: English
Posted: Oct 9, 2026

Original job description

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments.

The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments.

We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others.

Location and working model

This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office.

Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273563161

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$94,000 - $130,000 CAD

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More about this job

Responsibilities

Engineers work directly with customers to resolve complex technical challenges related to architecture, performance, and security in MongoDB environments. They also advocate for customer needs with product teams and contribute to the development of internal diagnostic and benchmarking tools.

Requirements

Candidates should have strong technical experience in areas such as systems administration, distributed systems, or database architecture. Excellent communication skills, advanced troubleshooting abilities, and a proactive approach to learning new technologies are essential.

Skills

Systems administration
Distributed systems
Network administration
Database architecture
Application architecture
Performance tuning
Benchmarking
Troubleshooting
Diagnostic skills
Communication skills
Java
Python
Ruby
C
C++
Javascript

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
Registered retirement savings plan with employer match
Mental health counseling
Backup child and elder care
Health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

MongoDB
Atlas
Cloud Manager
Compass
Systems Administration
Distributed Systems
Network Administration
Database Architecture
Application Architecture
Performance Tuning
Benchmarking
Java
Python
Ruby
C
C++
C#
Javascript
Node.js
Go
PHP
Perl
AWS
Azure
Google Cloud Platform
Linux
Windows
Firewalls
Load Balancers
Technical Support

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