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Added 6 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances AB/SK
AB · Edmonton, AB
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 7 mins ago
TN
Recreation Worker
Tla’amin Nation
BC · qathet, British Columbia
- Part-time
…policies, practices and procedures as directed by the Recreation Manager. Maintains confidentiality as required pertaining to Citizens, clients, employees and general matters of the…
Added 7 mins ago
C
Senior Manager, Program Development
Catalyste+
Toronto, ON
- Full-time
To execute on all aspects of program development and growth; the Sr Manager must have excellent technical and writing skills, be a proven team player, agile strategic thinker, able to work…
Added 7 mins ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
…professional to join its Marketing department. Reporting to the Manager, Toyota Retail Marketing, the successful candidate will champion effective, efficient and on-brand marketing across…
Added 7 mins ago
TH
Associé(e) à la mise en marché (Temps partiel)
The Home Depot
St.-Romuald, QC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 7 mins ago
TH
Paint Sales Part Time - VAUGHAN N
The Home Depot
Vaughan, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 7 mins ago
TH
Associé(e) à la mise en marché (temps partiel)
The Home Depot
Granby, QC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 7 mins ago
TH
Merchandising Associate Part Time - CHATHAM
The Home Depot
Chatham-Kent, ON
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 7 mins ago
TH
Tool Rental Sales Part Time - BRANTFORD
The Home Depot
Brantford, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 7 mins ago
TH
Merchandising Execution Team Associate: Part Time - COUNTRY HILLS
The Home Depot
Burnaby, BC
- Part-time
Read and interpret directions to ensure merchandise is set to the planogram, project instructions, program service requirements and general service guidelines
Added 7 mins ago
TH
Associé(e) aux ventes - Quincaillerie (Temps plein)
The Home Depot
Canada
- Full-time
Using empowerment program when necessary to satisfy customers
Added 7 mins ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety,…
Added 7 mins ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Oversee program operations to ensure high quality services and achieving targets
Added 7 mins ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…Connect. As we continue to grow we are looking to add an Account Manager in Saskatoon, SK to the Scandi…
Added 9 mins ago
Trades Instructor
Manitoba Justice
The Pas, MB
Under the general supervision of the Food Services Manager, the incumbent of this position is responsible for the preparation of meals, the supervision of inmates engaged in the preparation…
Added 21 mins ago
SP
Project Manager/Senior Project Manager (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Job Title: Project Manager/Senior Project Manager, Synergy Projects Ltd.
Added 21 mins ago
CC
cleaning service manager
Crystal Clean Janitorial Services
Calgary, AB
- Full-time
Participates in a government or community program or initiative that supports youth employment
Added 21 mins ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 21 mins ago
DE
Sr Operations Supervisor
DHL Express
Mount Hope, ON
- Full-time
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Added 21 mins ago
IE
Sr. Manager Organizational Design and Change
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Senior Manager, Organizational Design and Change Management will partner with leaders and teams to strengthen IMAX’s organizational effectiveness. This role will assess structures,…
Added 21 mins ago
M
Survey Assistant, Medicine Hat
Midwest
Medicine Hat, AB
- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 21 mins ago
FH
Events Sales and Services Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Computer literate with Delphi, Microsoft Office and Property Manager
Added 21 mins ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Health Club & Recreation Manager Fostering the health and wellbeing of our guests, visitors, and colleagues is an integral part of the Fairmont culture. As Health Club & Recreation Manager,…
Added 21 mins ago
CO
Manager, Capital & Corporate Finance
City of Grande Prairie
Grande Prairie, AB
- Full-time
Reporting to the Director, Financial Management, the Manager, Capital & Corporate Finance, provides strategic leadership and oversight for the City’s corporate asset management program,…
Added 21 mins ago
G
Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Montreal, QC
- Full-time
…routine commercial manufacturing. Reporting directly to the Manager, Quality Assurance, the role provides expert review and approval within delegated authority and supports regulatory…

MongoDB

Associate Technical Services Engineer II

Toronto, ON, Canada

$94,000 - $130,000 CAD

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Job details

Pay: $94,000 - $130,000 CAD
Posting language: English
Posted: Oct 9, 2026

Original job description

MongoDB Technical Services Engineers combine technical expertise, structured problem solving, and exceptional customer service to help customers build and operate reliable MongoDB applications and deployments.

The team supports the MongoDB ecosystem - including the database server, drivers, Atlas, Cloud Manager, Compass, and related services. Engineers work directly with customers to understand complex technical challenges, identify root causes, and provide practical solutions for largescale, data intensive environments.

We are looking for highly technical, insatiably curious, and adaptable engineers who enjoy understanding how systems are designed, deployed, and operated. Success in this role requires sound judgment, clear communication, initiative, collaboration, and a genuine desire to help others.

Location and working model

This role is based in Toronto and follows a hybrid working model, with a minimum expectation of three days per week in the office.

Office location: 333 Bay St., Suite 1400, Toronto, ON M5H 2R2, Canada

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273563161

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:

$94,000 - $130,000 CAD

Apply About employer

More about this job

Responsibilities

Engineers work directly with customers to resolve complex technical challenges related to architecture, performance, and security in MongoDB environments. They also advocate for customer needs with product teams and contribute to the development of internal diagnostic and benchmarking tools.

Requirements

Candidates should have strong technical experience in areas such as systems administration, distributed systems, or database architecture. Excellent communication skills, advanced troubleshooting abilities, and a proactive approach to learning new technologies are essential.

Skills

Systems administration
Distributed systems
Network administration
Database architecture
Application architecture
Performance tuning
Benchmarking
Troubleshooting
Diagnostic skills
Communication skills
Java
Python
Ruby
C
C++
Javascript

Benefits

Equity
Employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
Registered retirement savings plan with employer match
Mental health counseling
Backup child and elder care
Health benefits
Dental benefits
Vision benefits

Visa sponsorship

Not detected in the job text

Keywords

MongoDB
Atlas
Cloud Manager
Compass
Systems Administration
Distributed Systems
Network Administration
Database Architecture
Application Architecture
Performance Tuning
Benchmarking
Java
Python
Ruby
C
C++
C#
Javascript
Node.js
Go
PHP
Perl
AWS
Azure
Google Cloud Platform
Linux
Windows
Firewalls
Load Balancers
Technical Support

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