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Added 7 mins ago
UO
Assistant Supervisor
University of Waterloo
Waterloo, ON
- Full-time
Assist with the management of one or more UW Food Service units, consistent with departmental objectives, University policies, procedures and CUPE 793 Collective Agreement.
Added 7 mins ago
UO
Catering and Event Coordinator
University of Waterloo
Waterloo, ON
- Full-time
· Collaborate with the Catering and Event Services Sales Manager to generate new business leads and expand the client base.
Added 7 mins ago
UO
Instructional Support Coordinator – WE Accelerate
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Collaborating with internal and external partners to support program delivery, relationship management, and ongoing program needs
Added 7 mins ago
UO
Human Resources Partner
University of Waterloo
Waterloo, ON
- Full-time
Counsel managers and staff in employee/labour relations matters including performance management, conflict resolution and workplace counselling, progressive discipline, terminations,…
Added 7 mins ago
UO
Undergraduate Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Accountable to the Student Services Manager for front line student support and triage, enrollment activities, and administrative support of the course teaching activities of the Faculty.…
Added 7 mins ago
UO
Industry Engagement Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
With guidance from the Industry Engagement Manager, the Coordinator will produce regular reports on the value of the above-mentioned outreach activities and makes recommendations for future…
Added 7 mins ago
UO
Events Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…necessary service recovery with support of the Assistant Service Manager when…
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UO
Project Manager, WUSA
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
Reporting to the Senior Director, Planning Design and Construction, the Project Manager, WUSA is responsible for the planning and delivery of design, construction, renovation, and facility…
Added 7 mins ago
UO
Graduate Recruitment Officer
University of Waterloo
Waterloo, ON · Science Teaching Complex
- Full-time
…at their needs/expectations during the stages of enrolment…
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UO
Graduate Program Coordinator
University of Waterloo
Waterloo, ON
- Full-time
…providing effective administrative support to the Graduate Studies Manager, Associate Chair, Graduate Studies, Program Directors, occasional administrative support to the Chair, and general…
Added 7 mins ago
UO
Clubs Assistant
University of Waterloo
Waterloo, ON · Student Life Centre
- Full-time
…through administrative coordination, customer service, resource management, and problem solving. The role ensures effective day-to-day support of over 300 unique student clubs by providing…
Added 7 mins ago
UO
Director, Information Systems
University of Waterloo
Waterloo, ON
- Full-time
…The incumbent shares overall responsibility for day-to-day management of IST with the other Directors and the CIO, CISO, CDO, and DCIO. The Director demonstrates campus-wide leadership in…
Added 7 mins ago
UO
Co-op Advisor
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Provide support to students, leveraging Account Manager and employer relationships where needed.
Added 7 mins ago
UO
Academic Services Coordinator
University of Waterloo
Waterloo, ON · Centre Environment & Info Tech
- Full-time
…internal and external events etc.), special projects, data management, and general administrative duties. The position acts as a liaison with units in the Faculty of Engineering and central…
Added 7 mins ago
UO
Student Transition and Engagement Officer
University of Waterloo
Waterloo, ON · B.C. Matthews Hall
- Full-time
…providing direction in the areas of training, evaluation, program management and recognition. Support leadership and personal development for student…
Added 7 mins ago
UO
Manager, Identity and Access Management
University of Waterloo
Waterloo, ON
- Full-time
The Identity and Access Management (IAM) group mandate is to provide strategic leadership on the long-term direction of Identity and Access Management while also overseeing maintenance and…
Added 7 mins ago
UO
Health Undergraduate Advisor
University of Waterloo
Waterloo, ON · B.C. Matthews Hall
- Full-time
…non-routine matters to the appropriate unit academic lead, program manager, Associate Chair/Associate Director, Associate Dean, Registrar’s Office, or student support service. This design…
Added 7 mins ago
UO
Residence Facility Coordinator
University of Waterloo
Waterloo, ON · University of Waterloo Place
- Full-time
Analyze trends from breakdowns, room condition cards and make recommendations for preventative measures for known and anticipated issues to the manager/Residence Facilities Management Team.
Added 7 mins ago
UO
Coordinator, Desk Services & Operations
University of Waterloo
Waterloo, ON
- Full-time
…services and customer experience. As a member of the Desk Services Management Team, the Coordinator is responsible for supervisory duties that directly impact the customer's experience at…
Added 7 mins ago
UO
Research Graduate Programs Coordinator
University of Waterloo
Waterloo, ON · B.C. Matthews Hall
- Full-time
…(SPHS). The incumbent reports to the Research Graduate Programs Manager (RGPM) and works closely with the Associate Director-Research Graduate Programs (AD-RGP), as well as liaising with…
Added 7 mins ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON
- Full-time
· Assists the Administrative Manager with the Social Committee, organizes special events, and maintains event financial management.
Added 7 mins ago
EB
Key Holder - Jo Malone London - Parttime - Chinook Centre - Calgary AB
ELC Beauty LLC
Calgary, AB
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 7 mins ago
T
Operations Supervisor
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 7 mins ago
T
Operations Manager
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 7 mins ago
T
Operations Manager
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…

MongoDB

Senior Project Manager - Professional Services

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

About The Team

MongoDB Professional Services serves as the delivery owner for complex customer initiatives, translating strategic goals into disciplined execution and measurable business outcomes across modernization, migration, cloud, data, and AI-related programs. The team drives delivery accountability across customers and internal stakeholders through strong governance, proactive risk management, and sustained alignment to customer priorities.

About The Role

MongoDB is looking for a Senior Project Manager to lead complex customer-facing Professional Services engagements and serve as the accountable delivery owner for customer requirements, execution, and business outcomes. The role translates customer objectives into a clear delivery strategy, aligns execution to expected outcomes, and drives alignment across scope, schedule, risk, dependencies, stakeholder actions, governance, and success measures.

The person acts as a consultative partner to the customer’s business. helping shape priorities, tradeoffs, and decisions while keeping delivery focused on value realization. They must bring strong services delivery leadership, executive communication skills, and the ability to operate effectively in technically complex environments with sound judgement.

The role partners closely with Consulting Engineers, Customer Success, Sales, and customer stakeholders to maintain momentum, align resources, and deliver measurable value. It also operates at both the engagement and broader account level, including leading regular quarterly business reviews and helping teams reassess priorities when needed.

We are looking to speak to candidates who are based in Vancouver for our hybrid working model.

What you will do:

Lead complex Professional Services engagements from kickoff through closeout, maintaining continuity, accountability, and focus on value realization
Own delivery accountability for customer requirements, execution, and business outcomes, keeping work aligned to customer priorities
Drive alignment, planning, and execution using industry-standard delivery practices across scope, schedule, milestones, risks, dependencies, governance, and success measures
Serve as the primary interface to the customer executive sponsor and own financial accountability for overall engagement health
Shape and structure delivery and scope by clarifying objectives, guiding priorities and tradeoffs, and translating business goals into an executable delivery approach
Partner closely with customer stakeholders and MongoDB account, services, and technical teams to build alignment, remove blockers, and sustain momentum
Balance customer outcomes with business objectives, using sound judgment to manage risk, commercial awareness, resource efficiency, and overall engagement health
Lead governance cadences, including executive reviews and quarterly business reviews, to reassess priorities and keep resources focused on the highest-value work

What you bring

8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company
Strong executive communication and leadership skills, with credibility across senior customer stakeholders and internal cross-functional teams
Strong command of delivery fundamentals, including scope management, milestone planning, dependency management, risk management, executive reporting, and escalations
Comfort operating in technical environments, paired with strong Professional Services business acumen across delivery economics, resource planning, commercial awareness, and engagement health
Demonstrated problem-solving ability, strong judgment, and comfort navigating ambiguity, tradeoffs, and complex delivery decisions
Proven leadership delivering outcomes across cross-functional teams and customer stakeholders, with the ability to influence, align, and drive accountability without direct authority

Preferred Qualifications

Experience leading database, cloud, modernization, or software delivery initiatives
Familiarity with MongoDB products, services, and common customer transformation journeys
Familiarity with AI and Agentic application architectures, ecosystem services, and emerging customer use cases
Practical experience leading the delivery of AI-integrated projects

Why this role matters

Senior Project Manager role is defined by delivery leadership and deep accountability for customer success. Rather than focusing on process, you act as the architect of the delivery experience - shaping priorities, navigating complex trade-offs, and ensuring that every milestone is directly tied to the realization of the customer's desired business outcomes..

This role links strong delivery leadership to the health of the Professional Services business by balancing customer value, delivery quality, resource efficiency, and engagement discipline. Strong Senior Project Managers improve delivery predictability, customer confidence, account health, expansion and renewal potential, and MongoDB’s reputation as a trusted partner in complex transformations. As AI becomes a larger customer priority, the role also helps identify where AI consultation can improve outcomes or delivery efficiency and ensures the right experts are engaged.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req. ID: 3273554724

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More about this job

Responsibilities

Lead complex customer-facing Professional Services engagements from kickoff through closeout, owning delivery accountability, engagement health, and measurable business outcomes. Align customer and internal stakeholders on scope, priorities, risks, resources, and governance, and lead executive reviews and quarterly business reviews.

Requirements

Requires 8+ years of project management or delivery leadership experience, including a proven record leading projects for enterprise-scale clients in a SaaS product company. Candidates should bring strong executive communication, delivery fundamentals, technical-environment comfort, Professional Services business acumen, sound judgment, and the ability to influence cross-functional teams; database, cloud, modernization, software, and AI delivery experience is preferred.

Skills

Project Management
Professional Services Delivery
Executive Communication
Scope Management
Milestone Planning
Dependency Management
Risk Management
Executive Reporting
Escalation Management
Resource Planning
Commercial Awareness
Stakeholder Management
Governance
Cloud Modernization
AI Project Delivery

Benefits

Fertility Assistance
Parental Leave

Visa sponsorship

Not detected in the job text

Keywords

Professional Services
Project Management
Delivery Leadership
Enterprise Clients
SaaS
Customer Engagements
Business Outcomes
Scope Management
Milestone Planning
Dependency Management
Risk Management
Governance
Executive Reporting
Quarterly Business Reviews
Resource Planning
Engagement Health
Commercial Awareness
Customer Success
Consulting Engineers
MongoDB
MongoDB Atlas
Database Modernization
Cloud Migration
Software Delivery
AI-Integrated Projects
Agentic Application Architectures
AWS
Google Cloud
Microsoft Azure

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