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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 2 hours ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 2 hours ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 2 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 2 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 2 hours ago
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Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the manager of the Animal Resources Division, the incumbent performs animal care-related duties, technical procedures and administrative duties related to…
Added 2 hours ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work under the supervision of the CMR supervisor and Project manager.
Added 2 hours ago
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Animal Care Worker - Part-time occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Under the general supervision of the Animal Resources Division Manager, the candidate performs animal care-related duties, technical procedures and administrative duties related to the care…
Added 2 hours ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 2 hours ago
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Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
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Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 3 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 4 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 4 hours ago
SW
Administration and Events Coordinator *email to apply*
Sport Wood Buffalo Association
Fort McMurray, AB
- Full-time
Support the Sport Attraction Manager with hosting logistics for tournaments, championships, and other sport tourism events
Added 5 hours ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 6 hours ago
Hide Labourer
West Coast Reduction Ltd.
AB
…live in cleaner and healthier communities. Visit our Company website at www.wcrl.com to learn…
Added 6 hours ago
HD Mechanic - Journeyperson
West Coast Reduction Ltd.
Calgary, AB
…live in cleaner and healthier communities. Visit our Company website at www.wcrl.com to learn…
Added 7 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
FT Assistant Brand Manager at SMCP (Sandro & Maje)
Added 7 hours ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 7 hours ago
CH
Secretary I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Medication Management, the Secretary I provides administrative and clerical support to the Medication Management Safety Team (MMST), Patient & Resident Experience…
Added 8 hours ago
BH
Product Support Specialist - Membee
Beacon Holdings
Remote, Canada
- Full-time
- Remote
…and the AI that supports them. You will report to our General Manager, Care, and work every day with our small engineering team and with…
Added 8 hours ago
A&
Store Manager - CF Chinook Centre, Abercrombie & Fitch
Abercrombie & Fitch Co.
Calgary, AB · Chinook, AB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 8 hours ago
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CRM Project Manager
Monks
Toronto, ON
- Full-time
…LinkedIn, all applications must be submitted through our official website…
Added 9 hours ago
CC
Retail Shift Leader
Canna Cabana
Cranbrook, BC
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM/ASM
Added 9 hours ago
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Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
Reporting to the Senior Manager, HR, you will be a key member of the People & Culture team, providing strategic Human Resources and Industrial Relations (HR/IR) consultation and operational…

Monks

CRM Project Manager

Toronto, ON, Canada

Salary Range: $95,000 - $115,000 CAD · Full-time

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Job details

Pay: Salary Range: $95,000 - $115,000 CAD
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 5+ years of applicable project management experience in CRM and enterprise platform implementations or CRM managed services.
Posting language: English
Posted: Oct 31, 2026

Original job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About The Role

Monks is a trusted Salesforce Consulting Partner helping organizations grow faster and create deeper customer connections through their CRM platforms. We are seeking a highly motivated and organized CRM Project Manager to join our NAMER team focused on delivering CRM Platform Implementations and Managed Services solutions to our global clients.

As a CRM Project Manager, you will hold a critical project and people leadership role responsible for the progress and success of one or more projects. This could include leading full project scopes (SOWs) or specific SOWs within a broader Enterprise Project. You will manage customer expectations and organize processes for the success of the operation, ensuring communication flows seamlessly between all internal and external stakeholders.

This position involves leading cross-functional teams and managing administrative project tasks, project budgets, and allocated hours in tools such as JIRA (or client-provided management tools). You will also have indirect and potentially direct leadership over team members, providing important feedback on their work and supporting their professional development.

Responsibilities

Client & Technical Delivery:

Acts as the primary point of contact following pre-sales handoff to delivery, leading client engagements and managing expectations with a strong background in facilitating meetings and team leadership.
Lead multiple small to medium projects with low to medium complexity, or act as the fully allocated project manager for a higher complexity project.
Create and manage project plans, monitoring progress, managing allocated hours, and overseeing project budget.
Communicate project status, risks, and issues effectively to client stakeholders.
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Resolve client escalations smoothly, pulling in inputs from internal senior team members when necessary.
SOW Alignment & Gap Management: Conduct gap analyses between discovery requirements and the signed Statement of Work (SOW), identifying scope, assumption, and interpretation gaps, and preparing structured resolution options (including Change Requests).
Structured Lifecycle Phase Execution: Take clear ownership across the five core project phases - Onboard, Discover, Design, Develop, and Deliver - with emphasis on milestone exit criteria.

Team Leadership

Provide indirect leadership over CRM team members, including architects, developers, consultants, data analysts, lifecycle strategists, and other roles allocated to your projects, offering actionable feedback on their work and deliverables.
Can act as a direct leader to designated team members, supporting them and providing consistent feedback to aid their career development.

Practice Development & PMO Processes

Comply with defined PMO processes applicable to your projects, while providing feedback and cooperating on PMO process improvements and optimizations.
Articulate practice capabilities, offerings, and value propositions to clients.
Contribute to practice thought leadership and offerings, and participate in internal or external practice events and training.
Stay current on the latest project management learning, methodologies, and market trends.
PMO Governance & Tooling: Maintain standardized project artifacts and tools, including lean RAID logs, Decision Trackers, JIRA boards, and shared repository structures.

About You

The essentials:

5+ years of applicable project management experience in CRM and enterprise platform implementations or CRM managed services.
Demonstrated abilities in organization, project planning, and effective communication (both written and verbal).
Experience leading projects with multiple work streams or multiple projects concurrently.
Experience working with people in a collaborative environment and coordinating with various cross-functional stakeholders.
Demonstrated ability for self-directed learning, including acquiring certifications, accreditations, and platform badges.
Ability to work flexible hours tailored to support the NAMER region (prioritizing EST).
Client Kickoff & Meeting Cadence Management: Experience scheduling and running structured internal and external kickoffs (maintaining proper lead times), managing stakeholder discovery workshops, and leading formal SOW Gap Review milestones.
Resource & Dependency Tracking: Overseeing cross-functional small team execution, tracking team member bandwidth, and proactively managing risks, issues, and dependencies.

Not a Must But a Plus

Relevant certifications such as PMP, Certified Scrum Master (CSM), or Salesforce Administrator.
Experience with vendor management and third-party partner integration.
Proficiency in advanced project management tools and complex Jira workflows/reporting.
Strong cross-cultural communication and soft skills for working with global client teams.

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range: $95,000 - $115,000 CAD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery - taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents - and resonates with - the world around us.

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More about this job

Responsibilities

Lead CRM implementation and managed-services projects, managing client expectations, project plans, budgets, allocated hours, risks, and stakeholder communications. Guide cross-functional teams through project lifecycle milestones, resolve scope gaps and escalations, maintain PMO artifacts and processes, and support team development.

Requirements

Requires at least five years of project management experience in CRM or enterprise platform implementations or CRM managed services, with experience coordinating multiple projects or workstreams and cross-functional stakeholders. Candidates should demonstrate strong planning, organization, communication, meeting facilitation, resource tracking, and self-directed learning; PMP, CSM, Salesforce Administrator certification, vendor management, and advanced JIRA skills are advantageous.

Skills

CRM Project Management
Salesforce Implementations
Project Planning
Budget Management
Stakeholder Communication
Cross-Functional Team Leadership
Scope and Change Management
Risk and Issue Management
Resource and Dependency Tracking
Meeting Facilitation
JIRA
PMO Governance
Managed Services
Vendor Management
Agile Project Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Company Holidays
401(k) With Company Contribution
Paid Parental Leave
Work-Life Balance
Career Growth Opportunities
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

CRM
Salesforce
CRM Implementations
Managed Services
Project Management
Statement of Work
Change Requests
JIRA
PMO
Project Plans
Project Budgets
Allocated Hours
Risk Management
Issue Management
Dependency Tracking
Resource Management
Stakeholder Management
Cross-Functional Teams
Client Escalations
Onboarding
Discovery
Design
Development
Delivery
RAID Logs
Decision Trackers
PMP
Certified Scrum Master
Salesforce Administrator
Vendor Management

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