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Added 42 mins ago
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Maison Host
Adecco
Toronto, ON
- Full-time
As the first impression of the Maison, you will play a pivotal role in cultivating lasting client relationships and delivering the impeccable service standards expected of one of the…
Added 1 hour ago
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Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
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Customer Experience Associate-1
TD
Mississauga, ON
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
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Entry Level Operations Associate - Investment Transfers (Hybrid)
TEKsystems
Toronto, ON
- $22 CAD / hour
- Contract
We are seeking a Service Officer to join a dynamic team at one of Canada's largest banking institutions within their Wealth Management Operations group. The team's core mission is to…
Added 2 hours ago
SZ
Commercial Litigation Lawyer
Spetter Zeitz Klaiman PC
Toronto, ON
- Full-time
This position offers excellent opportunities for advancement and mentorship. Our ideal candidate will be highly client-service oriented, and will possess strong research, drafting and…
Added 2 hours ago
TB
Support Associate-4
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
Client & Brand Focused – We put ourselves in Tory’s shoes
Added 2 hours ago
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Seasonal Sales Associate (Westboro)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 2 hours ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
Develop and implement business plans to achieve annual sales targets through new and existing client relationships
Added 3 hours ago
CC
Sales Associate
Circle Craft Co-operative
Vancouver, BC
- Part-time
Under the supervision of the Store Manager the Sales Associate will present the works of our artists/members at our Granville Island location, and provide an exceptional level of service to…
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 3 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Added 3 hours ago
BW
Sales Associate
Bolt Wireless
Surrey, BC
- Part-time
Role Description This is a Part-time Sales Associate role based in New Westminster and Surrey, BC. This is an onsite position. The Sales Associate will engage with customers in person to…
Added 3 hours ago
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Mortgage Specialist Associate
BMO
London, ON
- Full-time
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and…
Added 4 hours ago
OT
Support Engineer I
Opti9 Technologies
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Manage multiple tickets, prioritizing work against service level agreements
Added 5 hours ago
S
Seasonal Associate
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
- Full-time
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 5 hours ago
PC
Corporate Finance Senior Associate (Bilingual FR/EN)
PwC Canada
QC · Clarke City, QC
- Full-time
As a Corporate Finance Senior Associate (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service and…
Added 6 hours ago
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Revenue Management Associate
RevWhisper
Hamilton, ON
- $52,000 to $70,000 CAD / year
- Full-time
…our tools and approach. As you meet portfolio performance and client retention goals, you'll take more ownership of strategy and relationships. You'll also help improve the playbooks and…
Added 6 hours ago
PC
Forensic & Dispute Services Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Forensic & Dispute Senior Associate (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…
Added 6 hours ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 6 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Fort Macleod, AB
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 6 hours ago
C
Associate Financial Advisor
CIBC
Toronto, ON
- Full-time
As a member of the Imperial Service team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor,…
Added 7 hours ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 7 hours ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
PC
Forensic & Dispute Services  Senior Associate (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
As a Forensic & Dispute Senior Associate (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and…

Monks

Senior Delivery Lead, Strategic Accounts

Toronto, ON, Canada

Salary Range$105,000 - $125,000 CAD · Full-time

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Job details

Pay: Salary Range$105,000 - $125,000 CAD
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 7+ years of experience in programmatic advertising, digital media, or related agency-side roles, ideally at an Associate Director or comparable senior level.
Posting language: English
Posted: Nov 4, 2026

Original job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

About The Role

The Media Operations team supports clients in leveraging digital media platforms and technology to achieve their marketing and business goals. We provide strategic guidance, platform expertise, and ongoing support to help clients maximize the value of their media investments.

In this Senior Delivery Lead, Strategic Accounts – Programmatic role, you will serve as a strategic advisor and primary point of contact for a portfolio of large, complex clients. You'll leverage your programmatic media expertise to provide strategic recommendations, industry insights, and technology solutions that drive long-term business value.

Unlike traditional hands-on media activation roles, this position focuses on strategic consulting, client relationship management, and cross-functional collaboration rather than day-to-day campaign execution. You'll partner with internal teams across media, data, analytics, and creative to ensure clients receive integrated, high-quality solutions.

Note: This role is based in Canada, with Toronto preferred. Vancouver-based candidates may also be considered.

Responsibilities

Serve as a trusted strategic advisor and primary point of contact for large, complex client accounts, building strong relationships and understanding their business objectives.
Provide expert guidance on programmatic advertising strategies, emerging technologies, platform capabilities, and industry trends to help clients maximize their media investments.
Develop and communicate strategic recommendations, actionable insights, and points of view (POVs) tailored to clients' business challenges and opportunities.
Oversee client engagements and coordinate cross-functional initiatives involving media, data, analytics, creative, and other internal teams, ensuring alignment on objectives, timelines, and deliverables.
Leverage your understanding of programmatic platforms and managed-service media operations to advise clients on best practices, performance opportunities, and technology solutions.
Analyze and interpret campaign performance, market trends, and relevant data to identify opportunities and translate findings into meaningful business recommendations.
Lead client meetings, strategic discussions, and presentations, effectively communicating complex technical concepts to diverse stakeholders.
Proactively identify client needs, anticipate challenges, troubleshoot issues, and coordinate internal resources to deliver effective solutions.
Manage competing priorities across multiple accounts and projects while maintaining strong client satisfaction and high-quality delivery.
Collaborate with internal subject matter experts, share industry knowledge, and contribute to continuous improvement across the Media Operations team.
Identify opportunities to expand client partnerships and deliver additional strategic value.

About You

The essentials:

We're looking for an experienced programmatic media professional who combines deep technical knowledge with strong strategic thinking, client relationship management, and cross-functional project leadership.

7+ years of experience in programmatic advertising, digital media, or related agency-side roles, ideally at an Associate Director or comparable senior level.
Strong programmatic advertising expertise, including experience with managed-service campaigns and multiple DSPs, such as Google Display & Video 360 (DV360), The Trade Desk, Amazon DSP, or similar platforms.
Demonstrated experience managing large, complex client accounts, ideally involving multiple workstreams, stakeholders, and cross-functional teams.
Proven ability to provide strategic media consulting, develop actionable recommendations, and translate technical platform knowledge into meaningful business value.
Strong understanding of the broader digital advertising ecosystem, including media technology, measurement, analytics, and emerging industry trends.
Experience collaborating with teams across media planning, data, analytics, creative, and other disciplines to support integrated client initiatives.
Ability to interpret campaign performance data, identify trends and opportunities, and communicate insights clearly to clients and internal stakeholders.
Excellent client-facing communication, presentation, and relationship management skills, with the confidence to advise senior stakeholders.
Strong project management and organizational skills, including the ability to coordinate multiple initiatives, manage priorities, and ensure timely delivery.
Proactive problem-solving skills, sound judgment, and the ability to navigate complex client challenges with minimal supervision.
Proficiency with Excel and/or Google Sheets, with the ability to work with data and support strategic recommendations.
Ability to work independently while collaborating effectively with distributed teams in a fast-paced, evolving environment.

This is a senior individual contributor role focused on strategic consulting and client leadership. While prior hands-on programmatic experience is essential, day-to-day campaign execution and direct people management are not required.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range$105,000 - $125,000 CAD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery - taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents - and resonates with - the world around us.

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More about this job

Responsibilities

Serve as a strategic advisor and primary contact for complex client accounts, providing programmatic media guidance, actionable recommendations, and insights that support clients’ business goals. Lead client engagements and coordinate cross-functional teams across media, data, analytics, and creative to deliver integrated solutions and strengthen client partnerships.

Requirements

Requires 7+ years of programmatic advertising, digital media, or related agency-side experience, including expertise with managed-service campaigns and multiple DSPs. Candidates should bring strong strategic consulting, client leadership, data analysis, communication, and project management skills; direct people management and day-to-day campaign execution are not required.

Skills

Programmatic Advertising
Digital Media Strategy
Strategic Consulting
Programmatic Platforms
Managed-Service Campaigns
Cross-Functional Leadership
Project Management
Campaign Performance Analysis
Data Interpretation
Client Presentations
Stakeholder Communication
Media Measurement
Problem-Solving
Excel
Google Sheets

Visa sponsorship

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Keywords

Programmatic Advertising
Digital Media
Media Operations
Managed-Service Campaigns
Demand-Side Platforms
Google Display & Video 360
The Trade Desk
Amazon DSP
Media Technology
Campaign Performance
Measurement
Analytics
Media Planning
Creative Collaboration
Strategic Consulting
Cross-Functional Collaboration
Project Management
Data Analysis
Industry Trends
Technology Solutions
Excel
Google Sheets
Return-to-Office Policy

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