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PH
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Monroe Group Ltd.

Resident Service Coordinator - The Pavilion Apts.

Pavilion 1, BC, Canada

$25.00/hour · Full-time

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Job details

Pay: $25.00/hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

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Job Type

Full-time

Description

Resident Service Coordinator

Monroe Group is looking for a Resident Service Coordinator to join our team!

We are seeking a Resident Service Coordinator to help us keep our property running smoothly. Must enjoy working with people and have a passion for customer service!

Summary: The Resident Service Coordinator (RSC) will coordinate and provide, with the support of the onsite property management team, a range of educational materials to be available to residents free of charge. The RSC will create materials as well as obtain materials from area community service organizations. In addition, the RSC will act as a relocation specialist to help plan, coordinate, and communicate in-place renovations and temporary relocations as they continue through construction projects at the properties.

Where is the job located? Philadelphia, PA

Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits! Monroe Group offers medical, dental, and vision insurance including a Flexible Spending Account and Health Savings Account. We provide company-paid life insurance along with short and long-term disability insurance options, 11 paid holidays, vacation, sick time, and a 401k program with a company match of up to 4%.

Requirements

REQUIREMENTS for consideration are:

Bachelors Degree or equivalent
Two or more years of experience in a social service delivery with the elderly and/or family population.
Demonstrated working knowledge of supportive services and other resources in the area served by the project. Demonstrated the ability to advocate, organize, problem-solve, and provide results for the residents served.
English language proficiency (read, speak, and write)
The ability to pass a full background check

Additional Information:

Must be able to work assigned hours as scheduled.
Must be able to work in a fast-paced environment.
Must be able to maintain confidentiality.
Must be able to complete tasks in a timely manner.
Familiarity with clerical practices, office procedures, and automated equipment.
Required to learn all aspects of community manager duties.
Ability to satisfactorily complete tasks with minimal supervision.
Must be a self-starter and self-motivated.
Ability to perform assigned tasks with reasonable speed and accuracy.
Excellent verbal and written communication skills.

Salary Description

$25.00/hour

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More about this job

Responsibilities

Coordinate and provide educational materials to residents, creating materials and obtaining resources from local community service organizations. Support in-place renovations and temporary resident relocations by planning, coordinating, and communicating relocation activities alongside the onsite property management team.

Requirements

Requires a bachelor's degree or equivalent and at least two years of social service delivery experience with elderly people and/or families. Candidates must know local supportive services and resources, demonstrate advocacy and problem-solving abilities, be proficient in English, and pass a background check.

Skills

Customer Service
Resident Support
Social Service Delivery
Supportive Services
Community Resource Coordination
Advocacy
Organization
Problem-Solving
Relocation Coordination
Renovation Coordination
Communication
Confidentiality
Clerical Practices
Office Procedures
Time Management
Written Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
Health Savings Account
Company-Paid Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
11 Paid Holidays
Vacation
Sick Time
401(k) With Company Match Up to 4%

Visa sponsorship

Not detected in the job text

Keywords

Affordable Housing
Resident Services
Social Service Delivery
Supportive Services
Community Service Organizations
Educational Materials
Resident Advocacy
Resource Coordination
Property Management
In-Place Renovations
Temporary Relocations
Relocation Planning
Customer Service
Confidentiality
Clerical Practices
Office Procedures
Background Check

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