Montana's Manager, Guest Experience
- Airdrie, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 3-5 years’ experience as a Manager in an upscale dining environment with similar sales volume
- Posting language
- English
- Posted
Original job description
Montana's is hiring a XXX at our XXX location!
Montana’s is where BBQ-lovers, friends and family alike get together in an energetic gathering place to devour mouth-watering favourites fresh off the grill. We’re looking for friendly, down-to-earth Team Members who are passionate about cooking or serving the best BBQ in Canada and want to have a great time doing it.
As a Manager of Guest Experience, you will be responsible for driving Guests to the restaurant, leveraging our scale, and ensuring Guests come back. With your superior restaurant experience, solid leadership and proven team building skills, you will also be responsible for hiring and leading trained, focused and engaged Associates, to deliver on our promise of the Perfect Guest Experience.
What We Are Looking For
Some opportunities may exist with our Franchise partners, which are independently owned and operated.
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com
Montana’s is where BBQ-lovers, friends and family alike get together in an energetic gathering place to devour mouth-watering favourites fresh off the grill. We’re looking for friendly, down-to-earth Team Members who are passionate about cooking or serving the best BBQ in Canada and want to have a great time doing it.
As a Manager of Guest Experience, you will be responsible for driving Guests to the restaurant, leveraging our scale, and ensuring Guests come back. With your superior restaurant experience, solid leadership and proven team building skills, you will also be responsible for hiring and leading trained, focused and engaged Associates, to deliver on our promise of the Perfect Guest Experience.
What We Are Looking For
- Minimum 3-5 years’ experience as a Manager in an upscale dining environment with similar sales volume
- Bonus points for Post-secondary education, preferably in hospitality and/or a business related field
- Excellent business acumen, including an understanding of budgets and operating costs
- Extensive knowledge of restaurant operations, including food and beverage
- Excellent understanding of the upscale dining industry
- Demonstrated ability to motivate and direct others
- 20% employee discount dining card valid at participating Recipe brands
- Flexible scheduling
- An energetic and dynamic team
- Competitive wages
- Fun working environment
- Growth and development opportunities within the restaurant
- Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
Some opportunities may exist with our Franchise partners, which are independently owned and operated.
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com
More about this job
Responsibilities
Drive restaurant visits and repeat business while delivering an excellent guest experience. Hire, lead, and develop trained, focused, and engaged associates.
Requirements
Requires 3–5 years of management experience in an upscale dining environment with a similar sales volume. Candidates should have strong business acumen, knowledge of restaurant and food-and-beverage operations, understanding of the upscale dining industry, and the ability to motivate and direct others; post-secondary education in hospitality or business is preferred.
Skills
- Restaurant Management
- Leadership
- Team Building
- Hiring
- Team Motivation
- Restaurant Operations
- Food And Beverage Operations
- Budget Management
- Operating Cost Management
- Business Acumen
- Guest Experience
- Customer Retention
- Sales Growth
Benefits
- Employee Dining Discount
- Flexible Scheduling
- Competitive Wages
- Growth And Development Opportunities
- Career Advancement Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
Keywords
- Hospitality
- Restaurant Management
- Guest Experience
- Upscale Dining
- Restaurant Operations
- Food And Beverage
- Sales Volume
- Business Acumen
- Budgets
- Operating Costs
- Leadership
- Team Building
- Hiring
- Associate Engagement
- Customer Retention
- Guest Service
- Post-Secondary Education
- Hospitality Education
- Business Education