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Added 2 mins ago
CC
Education Assistant I
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- Part-time
- Temporary
The Education Assistant (EA) I is a vital member of the student’s learning teams/education team, working alongside teachers and other professionals to support students with a wide range of…
Added 2 mins ago
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Casual Education Assistant I
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- Part-time
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Montanas BBQ & Bar

Supervisor - Front of House

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Montana's is hiring a Supervisor at our 130th Ave location!

Montana’s is where BBQ-lovers, friends and family alike get together in an energetic gathering place to devour mouth-watering favourites fresh off the grill. We’re looking for friendly, down-to-earth Team Members who are passionate about cooking or serving the best BBQ in Canada and want to have a great time doing it.

As a Supervisor, you will assists in the day to day leadership of the restaurant. As a member of the restaurant leadership team, this role is jointly accountable for both financial and non-financial key performance indicators relating to the operation of the restaurant.

What You Will Do In This Role

Deliver a Perfect Guest Experience

Help identify root causes of gaps in Guest satisfaction and assist in the development of corrective and proactive action plans where appropriate
Where appropriate follow-up and successfully resolve all Guest complaints and ensure root cause is identified and corrected
Coach Q-Crew to ensure consistent delivery on our promise to create connections with Guests by creating quality food and beverages and an inviting atmosphere
Communicate with guests on a regular basis to gain insights on how to make improvements to the overall Guest Experience

People Development – Q-Crew Engagement

Train and develop Q-Crew by providing coaching and performance improvement measures
Participate in the training process for hourlyQ-Crew
Assist in the development of a culture of recognition and rewards focused on the achievement of KPI’s and Perfect Guest Experience results
Support the General Manager, Guest Experience in developing tactics that create an engaging environment where all Q-Crew work together as a team, have fun and show genuine appreciation for our Guests and each other

Financial and Restaurant Profitability

Measure and improve on all key performance indicators daily (i.e. guest satisfaction, Q-Crew satisfaction, food safety, profitability etc)
Ensure the restaurant achieves maximum levels of efficiency and profitability by operating within an assigned labour budget
Assist in the execution of operating plans to build business i.e. Marketing Action Plans, sales drives etc.

Restaurant Quality / Operational Excellence

Establish and maintain adherence to operating practices and procedures including safe food handling, HACCP, inventory counts and required product rotation (FIFO)
Maintain standards for restaurant opening and closing procedures and the uniform policy
Complete and track completion of all activities of the daily checklists
Implement all new menu, lunch/dinner board, and special promotion rollouts as per brand specifications
Adhere to cash operating and control procedures, prepare daily deposits and conduct daily safe audits in accordance to administration policies and procedures

Food / Restaurant Safety

Comply with provincial legislation regarding employment standards, human rights, Health & Safety, WHMIS
Ensure compliance with respect to cash and inventory controls
Ensure compliance with responsible alcohol service

What Were Are Looking From You

Prior experience in a hospitality setting
Strong interpersonal and communication skills for interacting with the restaurant team and Guests
Knowledge of Point of Sale Systems
Ability to work in a fast-paced environment while balancing competing priorities
Ability to understand the perfect guest experience and anticipate the needs of the guest prior to receiving requests
Mediation and facilitation skills in order to ensure Guest and Q-Crew related concerns are dealt with immediately and effectively
Superior interpersonal skills and ability to work as part of a team
Ability to multi-task and maintain high energy in a fast-paced environment

What’s In It For You

20% employee discount dining card valid at participating Recipe brands
Flexible scheduling
An energetic and dynamic team
Competitive wages
Fun working environment
Growth and development opportunities within the restaurant
Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands

If you believe in good times and awesome BBQ, apply online today!

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com

Apply About employer

More about this job

Responsibilities

Support the day-to-day leadership of the restaurant by delivering a strong guest experience, coaching and developing team members, and resolving guest and staff concerns. Monitor performance indicators and profitability while maintaining operational standards for food safety, inventory, cash controls, and restaurant procedures.

Requirements

Prior hospitality experience and strong interpersonal and communication skills are sought, along with knowledge of point-of-sale systems. Candidates should be able to work in a fast-paced environment, manage competing priorities, anticipate guest needs, and handle concerns effectively.

Skills

Restaurant Operations
Guest Experience
Team Leadership
Coaching and Training
Performance Management
Communication
Conflict Resolution
Point-of-Sale Systems
Multitasking
Financial Performance
Labor Budget Management
Food Safety
HACCP
Inventory Control
Cash Handling
Responsible Alcohol Service

Benefits

Employee Dining Discount
Flexible Scheduling
Competitive Wages
Growth and Development Opportunities
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Restaurant Operations
Guest Experience
Q-Crew
Key Performance Indicators
Point-of-Sale Systems
Food Safety
HACCP
Safe Food Handling
Inventory Counts
FIFO
Labor Budget
Marketing Action Plans
Sales Drives
Cash Controls
Daily Deposits
Safe Audits
Employment Standards
Human Rights
Health and Safety
WHMIS
Responsible Alcohol Service
Restaurant Opening and Closing
Menu Rollouts
Performance Improvement
Guest Complaint Resolution

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