Jobs in Canada

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Added 10 mins ago
T
Mobile Mortgage Specialist
TD
Montreal, QC
- Full-time
…services bancaires personnels et aux petites entreprises. Au service de plus de 11 millions de clients au Canada, TD Canada Trust offre une gamme complète de produits et de services…
Added 10 mins ago
Retail Assistant Store Manager - Portage Ave.
Fire & Flower Inc.
Winnipeg, MB
Our mission is simple: to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We’re passionate about staying ahead of trends and…
Added 10 mins ago
GF
Sales (Fitness Advisor) - Brandon Shoppers Mall
GoodLife Fitness
Brandon, MB
- Full-time
Creating a plan for new member success, leveraging appropriate GoodLife service offerings
Added 11 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Regina, SK
- Full-time
Exceptional customer service skills with a talent for building customer loyalty
Added 11 mins ago
S
Full Time Grocery Supervisor - Graveyard Shift - Hillside Location
Sobeys
Victoria, BC
- Full-time
The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 26 mins ago
T
Holiday Sales Associate PT Under 20 hours
Tumi
Vaughan, ON
- Part-time
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong…
Added 26 mins ago
LH
Part Time Floor Leader - West 4th
Lush Handmade Cosmetics
Vancouver, BC
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 26 mins ago
C
Home & Farm Sales Advisor (Full-time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
We are looking for a dynamic and customer-focused Home & Farm Sales Advisor to join our team at the Red Deer Home Centre. If you have a passion for providing exceptional service and…
Added 41 mins ago
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(CAN) Co-Manager
Walmart
Chilliwack, BC
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.…
Added 41 mins ago
Store Director
Sephora
Lethbridge, AB
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 41 mins ago
LF
Part Time Floor Leader - West 4th
Lush Fresh Handmade Cosmetics North America
Vancouver, BC
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 41 mins ago
RS
Inventory Supervisor
Retail Services WIS Corporation
Winnipeg, MB
- Part-time
WIS INTERNATIONAL has been delivering accurate results to many of the biggest names in retail and manufacturing for more than fifty years. With more than 200,000 physical inventory counts…
Added 56 mins ago
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Adventure Concierge
AccorHotel
Banff, AB
- Up to $24 CAD / hour
- Full-time
Contribute to merchandising and maintaining retail displays within the Adventure Centre.
Added 56 mins ago
EM
Automotive Detailer
Enterprise Mobility
Belleville, ON
- $18.65 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 56 mins ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Victoria, BC
- $52,500 CAD / year
- Full-time
Phase 1: Warehouse and Customer Service (12 Months)
Added 56 mins ago
LG
Store Supervisor
Lotus Group
AB · Edmonton, AB
- Full-time
Proven experience in a supervisory or team leadership role in retail, fitness, hospitality, or a similar high-volume, customer-facing environment.
Added 56 mins ago
RA
Store Manager - New Location!
Red Apple Stores ULC
Elk Point, AB
- Full-time
In this role, you’ll take the lead on the store’s day-to-day success - driving sales, hitting key targets, and keeping operations running smoothly. You’ll support and coach your team, keep…
Added 56 mins ago
RB
Branch Manager
Royal Bank of Canada
MB · WINKLER, Manitoba
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 1 hour ago
GC
Barista (full-time) -PCK
Great Canadian Entertainment
Pickering, ON
- Full-time
…Supervisor, management team and in compliance with Starbucks service & product standards, this position is responsible for preparing and serving quality coffee and other drinks to guests…
Added 1 hour ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Kemptville, ON
- Part-time
The Thrift Store Clerk provides service to customers, sorts incoming products, and assists in the ongoing retail operations of The Salvation Army Kemptville Thrift Store.
Added 1 hour ago
SC
Full Time Grocery Supervisor - Graveyard Shift - Hillside Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 1 hour ago
Retail Assistant Store Manager - Baltzan
Fire & Flower Inc.
Saskatoon, SK
Our mission is simple: to provide exceptional service, quality products, and a retail environment that feels approachable and inviting. We’re passionate about staying ahead of trends and…
Added 1 hour ago
SI
Wireless Sales Supervisor
Staples Inc.
White Rock, BC
- Full-time
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Added 1 hour ago
SC
Retail Operations Supervisor
Staples Canada
Beloeil, QC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
EC
Profit Centre Manager
EMCO Corporation
Maple, ON
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure…

moomoo

Retail Store Associate, Financial Services

Vancouver, BC, Canada

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Experience: 2-3 years of client-facing experience in financial services, brokerage, wealth management, retail banking, investment sales, or a related field.
Posting language: English
Posted: Nov 12, 2026

Original job description

About Moomoo Financial Canada Inc. (MFC)

Moomoo Financial Canada Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ: FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.

At Moomoo Financial Canada Inc., we’re not just building a brokerage - we’re redefining how Canadians invest. As part of a global fintech leader, we equip investors with cutting-edge technology, market intelligence, and client experience that stands apart. Whether you’re new to investing or a seasoned trader, Moomoo offers the tools to trade smarter and grow faster.

Role Overview

We are seeking a highly client-focused and sales-driven Retail Store Associate / Relationship Manager to join our retail store team. This is a Part-time and Full-time role with rotating shifts, including weekends and public holidays.

The primary focus of this role is to engage customers, promote our trading platform and products, acquire new clients, and achieve sales KPIs related to account openings and account funding. The role is also responsible for maintaining relationships with existing clients, supporting their product-use and account-funding needs, and delivering high-quality in-store client experience.

The ideal candidate is confident in working directly with clients, proactive in identifying and pursuing sales opportunities, and knowledgeable about financial markets and investment products. Experience with equity and options trading, as well as CIRO registration as a Registered Representative, would be highly valued.

Key Responsibilities

Client Engagement, Sales & Client Acquisition

Welcome and engage walk-in customers, understand their needs, and introduce the company’s trading platform, products, and services.
Achieve assigned sales and client-acquisition KPIs, including new account openings and account funding.
Proactively acquire new clients through walk-in traffic, referrals, events, partnerships, community outreach, and other business-development activities.
Guide new clients through account opening, platform setup, app demonstrations, and product navigation.
Maintain and strengthen relationships with existing clients, follow up on their account-funding and product-use needs, and support client satisfaction, engagement, and retention.
Provide clear and accurate information about platform features, investment products, and trading tools.
Where permitted by the employee’s registration category, firm approval, and applicable regulatory requirements, provide investment recommendations to clients.
Respond to client inquiries and escalate complex account, product, technical, or compliance-related matters to the appropriate internal teams.

Off-Site Pop-Ups & Field Marketing

Support the planning and execution of in-store events, workshops, promotional campaigns, and community-engagement initiatives.
Work at off-site pop-up locations, booths, and brand activations at malls, campuses, conferences, and other external venues to acquire new clients and build brand awareness.
Represent Moomoo at community events, sponsorships, and field marketing activities, engaging attendees, demonstrating the platform, and generating leads on site.
Assist with logistics for off-site activations, including setup and teardown, promotional materials, signage, devices, and on-site execution.
Assist with marketing and content activities, including photo and video shoots, promotional-material development, marketing copywriting, and content creation for both in-store and off-site campaigns.
Travel to and work at off-site pop-up and field marketing locations as required, including evenings, weekends, and public holidays.

Compliance, Operations & Collaboration

Maintain accurate client records and complete all required documentation in accordance with CIRO requirements, company policies, and applicable laws and regulations.
Support daily store operations, including opening and closing procedures, store readiness, supplies, and overall client experience.
Collaborate with store colleagues and cross-functional teams to improve sales processes, service workflows, and the overall client experience.

Education & Experience

Bachelor’s degree in finance, business, economics, or related discipline is strongly preferred.
2-3 years of client-facing experience in financial services, brokerage, wealth management, retail banking, investment sales, or a related field.

Knowledge & Capabilities

Strong client-facing and relationship-management skills, with the ability to communicate confidently, understand client needs, build trust, and develop long-term relationships.
A proactive client-acquisition mindset, with demonstrated ability to identify opportunities, generate leads, follow up with prospective clients, and achieve sales KPIs.
Strong financial background and solid knowledge of financial markets, brokerage services, and investment products.
Ability to explain financial products, platform features, and trading concepts clearly, accurately, and in a client-friendly manner.
Fluency in English is required, with strong verbal and written communication skills and the ability to serve clients professionally. Proficiency in Mandarin, Cantonese, Korean or French is an asset.
Strong customer service, communication, and problem-solving skills.
Detail-oriented and comfortable handling client documentation, compliance procedures, and regulatory requirements.
Proficiency with digital platforms, trading applications, CRM systems, and other business tools.
Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced retail environment.

Availability & Travel

Availability to work rotating shifts, including weekends and public holidays.
Ability to work on-site at the assigned store location and at off-site pop-up and field marketing events.
Reliable transportation to travel between store and off-site activation locations as required.

Strong Assets

Mandarin fluency.
Cantonese fluency.
French fluency.
CIRO licensing / registration as a Registered Representative.
Wealth management background.

What We Offer

Competitive salary, comprehensive benefits, and performance-based incentives
Opportunities for professional growth in a fast-growing fintech company
Work in a company that’s a global leader in online brokerage and wealth management

How to Apply

If you are a results-driven individual with a passion for operations and technology in the trading world, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Join Moomoo Canada and help shape the future of retail trading in Canada!

Thank you for your interest in Moomoo Financial Canada. If you would like to download our App and give it a try, you do not need to deposit funds and can explore what the future of investing looks like. Click https://www.moomoo.com/ca/download to download our App now.

Thank you for your interest in Moomoo Financial

Moomoo Canada Human Resources Team

Disclaimer:

Equal Opportunity

Moomoo Financial Canada (MFC) is an equal opportunity employer committed to fostering an inclusive and diverse workplace. WE welcome applications from all qualified individuals, including but not limited to those from racialized communities, Indigenous peoples, persons with disabilities and members of the LGBTQ+ community.

MFC is committed to providing reasonable accommodations throughout the recruitment process in accordance with the Accessibility For Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage, please let us know, and we will work with you to meet your needs.

All employment offers are contingent upon meeting any applicable regulatory, licensing, or background check requirements. Candidates must be legally authorized to work in Canada at the time of application.

By applying to this position, you acknowledge that your personal information will be collected and used for recruitment purposes in accordance with applicable privacy laws.

Artificial Intelligence (AI) Usage

Moomoo Financial Canda (MFC) values fairness, transparency, and privacy in our recruitment process. Please not that cetain stages of our hiring process may involve the use of Artificial Intelligence (AI) or automated tools to assist our recruiters in screening applications and assessing qualifications.

These tools are designed only to support human decision-making and do not make final hiring decisions. All decisions regarding interviews, offers, and employment are made by our hiring team.

Your personal information will be handled in compliance with Ontario's privacy and employment laws, including the Ontario Human Rights Code, the Employment Standards Act, and applicable privacy legislation.

Warning about fake job posts: Please be aware of fraudulent job postings by persons not affiliated with Moomoo Financial Inc., or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money. All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local police or call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Retail Store Associate is responsible for engaging customers to promote trading platforms, acquiring new clients, and achieving sales KPIs related to account openings and funding. They also maintain relationships with existing clients and support in-store operations, events, and field marketing activities.

Requirements

Candidates should have 2-3 years of client-facing experience in financial services or a related field and a strong understanding of financial markets and investment products. A bachelor's degree in finance, business, or economics is strongly preferred, and CIRO registration is considered a significant asset.

Skills

Client engagement
Sales
Client acquisition
Relationship management
Financial markets
Investment products
Equity trading
Options trading
CIRO registration
Customer service
Problem-solving
Communication
Time management
CRM systems
Digital platforms
Trading applications

Benefits

Competitive salary
Comprehensive benefits
Performance-based incentives
Professional growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Associate
Relationship Manager
Fintech
Brokerage
Wealth Management
Trading Platform
Sales KPIs
Client Acquisition
CIRO
Registered Representative
Equity Trading
Options Trading
Field Marketing
CRM
Investment Products
Financial Services
Lead Generation
Account Funding
Client Retention
Market Intelligence

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Work requirements

Jobs in Canada