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Moorelands Kids

Database and Stewardship Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Experience: Minimum of 3 years of experience working in Fund Development with knowledge of CRMs such as Raisers Edge and Donor Perfect
Posting language: English
Posted: Nov 2, 2026

Original job description

OVERVIEW

Reporting to the Manager, Communications & Stewardship, this position employs best practices to support the integrity and quality of Fund Development processes. This role engages high standards of communication in relation to stewardship of donors, and will support the Fund Development Team with customized reports and analysis for data driven decision making.

KEY RESPONSIBILITIES Database Management:

Responsible for data entry of donations and processing all payment methods
Manage data quality that involves data cleansing processes
Ensure New and Monthly Donors are stewarded with attention to relationship building
Create and provide timely thank you letters and receipts
Ensure batches and tax receipts are coordinated diligently and accurately
Create queries and key reports for donor stewardship and donor management
Conduct database prospect research
Update CRM Actions to track funding application deadlines and reports
Utilize external ticketing systems such as Eventbrite or Ticket Tailor for events
Provide support in all Annual Campaign activities
Evaluate current processes to identify opportunities for efficiencies and update SOP
Other duties as assigned

KEY RESPONSIBILITIES Stewardship:

Ensure effective communication in a timely manner to recognize donors by phone
Work with the Manager, Communications & Stewardship to craft tax receipt letters, and other communications, as needed
Effectively steward donors and track these interactions in CRM
Identify major donor prospects and track exceptional gifts
Maintain and update New and Monthly Donor Journey workflow to improve and track retention
Develop new strategies for donor acquisition and how to track conversion rates
Manage donor recognition for various segmentation such as the Annual Report
Support the Fund Development team in cultivating and stewarding external relationships

KEY RESPONSIBILITIES Reporting and Analysis:

Generate customized reports for fundraising regarding trends, patterns and campaign performance to support the Fund Development and Communications team

Responsible for monthly reconciliation reports and annual audit

Support communications in tracking and organizing data analytics for social media and website

Qualifications:

Experience in the not for profit sector or charitable sector
Minimum of 3 years of experience working in Fund Development with knowledge of CRMs such as Raisers Edge and Donor Perfect
Excellent data analytical abilities and proficient in compiling reports
Strong knowledge and experience of working with excel for manipulating reports
Demonstrated understanding of fundraising best practices in relation to donation processing and tax receipts
Strong verbal and written communications skills with the ability to represent Moorelands Kids in a friendly and professional manner
Excellent stewardship knowledge and experience with individual donors and funding partners
Ability to work independently and as part of a team in a professional and collaborative manner
Effective problem-solving skills
Strong organizational and time management skills, with excellent attention to detail
Post-secondary education in a related field, or equivalent experience
Ability to maintain confidentiality and demonstrate a positive work ethic

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More about this job

Responsibilities

Manage donation data, CRM quality, donor communications, receipts, and stewardship workflows, while supporting fundraising campaigns and donor relationship development. Produce customized fundraising reports and reconciliation analyses, support annual audits, and help track communications and digital analytics.

Requirements

Requires at least three years of fund development experience, preferably in the nonprofit or charitable sector, with familiarity with CRMs such as Raiser's Edge or DonorPerfect and strong Excel and reporting skills. Candidates should have fundraising and donor stewardship knowledge, excellent communication and organizational abilities, attention to detail, and post-secondary education in a related field or equivalent experience.

Skills

Database Management
Data Entry
Data Quality
Data Cleansing
Donor Stewardship
Donor Relationship Building
CRM Management
Report Generation
Data Analysis
Fundraising
Donation Processing
Tax Receipt Processing
Excel
Prospect Research
Written Communication
Organizational Skills

Visa sponsorship

Not detected in the job text

Keywords

Fund Development
Donor Stewardship
Database Management
CRM
Raiser's Edge
DonorPerfect
Excel
Data Entry
Data Quality
Data Cleansing
Donation Processing
Tax Receipts
Donor Recognition
Prospect Research
Fundraising Campaigns
Customized Reports
Data Analysis
Monthly Reconciliation
Annual Audit
Eventbrite
Ticket Tailor
Social Media Analytics
Website Analytics
Standard Operating Procedures
Donor Retention
Donor Acquisition

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