Jobs in Canada

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Added 23 mins ago
YI
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UO
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MC
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- Full-time
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Moores Clothing

Assistant Manager

Nanaimo, BC, Canada

Pay Range: $53000-57000/yr · Full-time

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Job details

Pay: Pay Range: $53000-57000/yr
Job type: Full-time
Apply by: Dec 10, 2026
Experience: Minimum of 2 years of Retail or Sales experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Reports To Store Manager

As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.

To be successful in this role the role you will: 

Inspire store team to achieve their best performance
Execute to maximize growth and potential
Create an engaged and inclusive store environment
Elevate the customer experience through operational excellence 
Exceed customer expectations in all interactions

Leadership

Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
Models company values and leads by example as an active coach. 
Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance

Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results.
Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. 
Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team.
Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.

Operational Excellence

Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
Assists with training store staff on all internal operational functions.
Stays informed on corporate communication, directives, initiatives, and policies and procedures.
Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.

Workplace

Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. 
Supports a culture of learning and development, ensuring training tools are leveraged. 
Serves as a role model to all store team members and provide enthusiastic motivational leadership.
Assists in creating a steady pipeline of external talent through recruitment. 
Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives.

Customer Experience

Assists with training the store team on the customer service expectations to create an exceptional customer experience. 
Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score.
Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. 
Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications

Minimum of 2 years of Retail or Sales experience.
Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
Self-motivated, results oriented, strategic thinker.
Strong organizational and leadership skills. 
Excellent written and verbal communication skills.
Demonstrates active listening and problem-solving skills.
Proven ability to train and develop high performing store teams. 
Proficient in technology systems, applications, Microsoft Office, and video conferencing. 
Ability to operate a computer and POS System.

Physical Requirements 

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. 

Pay Range: $53000-57000/yr 

We take into consideration an individual’s skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

#MP

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More about this job

Responsibilities

Partner with the Store Manager to lead and develop store staff, achieve sales and service goals, and maintain operational standards. Support recruiting, scheduling, training, customer experience, store presentation, and execution of business initiatives.

Requirements

Requires at least two years of retail or sales experience, strong organizational, communication, leadership, listening, and problem-solving skills, and the ability to train and develop high-performing teams. Candidates should be proficient with technology, Microsoft Office, and POS systems, and able to meet the stated physical requirements, including lifting up to 50 pounds.

Skills

Retail Sales
Team Leadership
Coaching
Staff Training And Development
Recruiting
Customer Service
Sales Performance Management
Operational Excellence
Business Planning
Data-Driven Decision-Making
Scheduling And Staffing
Problem-Solving
Communication
Microsoft Office
Point-Of-Sale Systems
Visual Merchandising

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Store Management
Team Leadership
Coaching
Recruiting
Hiring
Training
Customer Experience
Customer Service
Net Promoter Score
Sales Performance
Business Planning
Store Reports
Data-Driven Decision-Making
Operational Excellence
Scheduling
Staffing
Store Operations
Corporate Directives
Brand Standards
Marketing Initiatives
Business Outreach
Microsoft Office
Video Conferencing
Point-Of-Sale Systems
Visual Merchandising
Inclusive Workplace

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Jobs in Canada