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Morguard

Building Administrator

Mississauga, ON, Canada

Annualized Base Salary Range: $45,000-$50,000 CAD. · Full-time

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Job details

Pay: Annualized Base Salary Range: $45,000-$50,000 CAD.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 1+ years of related experience in a customer service or related role
Posting language: English
Posted: Oct 28, 2026

Original job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Building Administrator is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard Properties is the preferred landlord of choice.

Customer Service

How You’ll Make a Difference

Ensure that a superior level of co-operation, service and support is provided to residents
Promptly respond to resident issues and concerns
Be available to residents for general inquiries about living in their suite, building and community

Administration

Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors.
Provide information to residents and ensures all resident concerns are acted upon in a timely manner.
Draft collection notices.
Ensure terms of the lease agreements are met and administer damages and charges.
Assist the daily operations team on any pending projects and assignments.
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents.
Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles
Attend hearings or be involved in hearings including creating files, preparing evidence and gathering back-up materials.
Processing and prepare Purchase Orders and PayScan limits and includes in tracking sheet.
Any special assignments by the business as they arise.

Operations

Receives and schedules service requests.
Helps with scheduling service requests if/when needed.
Assist with “move-in, move-out” procedures.
All other duties within the scope of the job, as requested by management.

Accounting

Review of rent rolls and aged accounts receivables as required by head office.
Processing of all correspondence as required per the RTA.

The Expertise You’ll Bring

Completion of High School or general education degree (GED)
1+ years of related experience in a customer service or related role
Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies

A commitment to "Best in Class" Customer Service
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Ability to remain calm and focused in high pressure situations
Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
Excellent problem-solving capabilities
A professional demeanor with strong communication skills
Ability to speak other languages is considered an asset.
Actively championing diversity, equity and inclusion to create an environment of belonging

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $45,000-$50,000 CAD.

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at (905) 281-3800.

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More about this job

Responsibilities

Provide administrative oversight and responsive customer service to residents, including addressing concerns, managing correspondence, and supporting move-in and move-out procedures. Administer lease terms, rent collection, notices, receivables, purchase orders, service requests, and related property operations.

Requirements

A high school diploma or GED and at least one year of related customer service or similar experience are required. Candidates should have Microsoft Office, Yardi, email, and internet skills, along with strong communication, organization, time management, independent judgment, and problem-solving abilities.

Skills

Customer Service
Resident Relations
Property Administration
Lease Administration
Rent Collection
Accounts Receivable
Microsoft Office
Yardi
Purchase Order Processing
Records Management
Scheduling
Organization
Time Management
Multitasking
Problem-Solving
Communication

Benefits

Competitive Benefits Program
Health And Wellness Benefits
Professional Growth And Development
Work-Life Balance
Employee Wellbeing And Safety

Visa sponsorship

Not detected in the job text

Keywords

Property Administration
Real Estate
Residential Property Management
Customer Service
Resident Relations
Lease Agreements
Rent Collection
Lease Enforcement
Collection Notices
Accounts Receivable
Rent Rolls
Residential Tenancies Act
Purchase Orders
PayScan
Yardi
Microsoft Office Suite
Records Management
Service Requests
Move-In Procedures
Move-Out Procedures
Vacancy Reports
Hearings
Correspondence
Scheduling
Diversity, Equity, And Inclusion
Accessibility For Ontarians With Disabilities Act

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