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Dental Receptionist-Burnaby City Dentist
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Dental Administrator-Olympic Village, Vancouver
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Morguard

Building Administrator - Residential

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1+ years of related experience in a customer service or related role
Posting language: English
Posted: Nov 2, 2026

Original job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the center of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Building Administrator is primarily responsible for the general administration and oversight of the property and to ensure that a superior level of co-operation, service and support is provided to Residents thereby ensuring that Morguard is the preferred landlord of choice.

How You’ll Make a Difference

Customer Service:
Ensure that a superior level of co-operation, service and support is provided to residents
Promptly respond to resident issues and concerns
Be available to residents for general inquiries about living in their suite, building and community
Administration:
Oversee and coordinate all office administration, including ordering office supplies, organizing and maintaining filing system, email, phone calls and walk-in visitors.
Provide information to residents and ensures all resident concerns are acted upon in a timely manner.
Draft collection notices.
Ensure terms of the lease agreements are met and administer damages and charges.
Assist the daily operations team on any pending projects and assignments.
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents.
Take in vacancy notices, review rent ready and vacancy reports, age receivables and rent roles
Attend hearings or be involved in hearings including creating files, preparing evidence and gathering back-up materials.
Processing and prepare Purchase Orders and payScan limits and includes in tracking sheet.
Any special assignments by the business as they arise.
Operations:
Receives and schedules service requests.
Helps with scheduling service requests if/when needed.
Assist with “move-in, move-out” procedures.
All other duties within the scope of the job, as requested by management.
Accounting:
Review of rent rolls and aged accounts receivables as required by head office.
Processing of all correspondence as required per the RTA.

The Expertise You’ll Bring

Completion of High School or general education degree (GED)
1+ years of related experience in a customer service or related role
Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies

A commitment to "Best in Class" Customer Service
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Ability to remain calm and focused in high pressure situations
Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
Excellent problem-solving capabilities
A professional demeanor with strong communication skills
Ability to speak other languages is considered an asset.
Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications And Experience

Exposure to multi-residential or other related industry asset class would be an asset
WHMIS certification would be an asset
Experience with Fire Life Safety & Building Inspections would be an asset
Knowledge of current laws, legislation and rights concerning residents would be an asset
Building/Property Maintenance experience
Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at (905) 281-3800.

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More about this job

Responsibilities

Provide responsive customer service to residents and oversee property office administration, lease compliance, notices, rent collection, and related records. Coordinate service requests and move-in/move-out procedures, review rent rolls and receivables, and support property operations and hearings as needed.

Requirements

A high school diploma or GED and at least one year of related customer service or similar experience are required, along with computer skills including Microsoft Office and Yardi. Strong organization, communication, independent judgment, problem-solving, and customer service skills are expected; residential property exposure, WHMIS certification, fire safety knowledge, and building maintenance experience are assets.

Skills

Customer Service
Resident Relations
Property Administration
Lease Administration
Rent Collection
Accounts Receivable Review
Purchase Order Processing
Microsoft Office
Yardi
Email And Internet
Organization And Time Management
Multitasking And Prioritization
Problem-Solving
Written And Verbal Communication
Building Maintenance
Fire Life Safety

Benefits

Health And Wellness Benefits
Competitive Benefits Package
Professional Growth And Development
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

Residential Property Management
Resident Services
Customer Service
Lease Agreements
Rent Collection
Collection Notices
Residential Tenancies Act
Rent Rolls
Accounts Receivable
Purchase Orders
PayScan
Yardi
Microsoft Office Suite
Service Requests
Move-In And Move-Out Procedures
Property Administration
WHMIS
Fire Life Safety
Building Inspections
Building Maintenance
Plumbing
Electrical
Drywall
Carpentry
Painting
Diversity, Equity, And Inclusion

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