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Morguard

Community Manager - Multi-Residential

Toronto, ON, Canada

Pay: Annualized Base Salary Range: $53,000 - $58,000
Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

Community Managers play a critical role in the successful operations of our apartment complexes and in the overall success of Morguard. This role is primarily responsible for day to day operations of an assigned portfolio of buildings (at least 300-400 units) including: leasing, building operations and capital projects. Community Managers are confident leaders, possessing excellent communication skills with the ability to evaluate economic trends, profitability and marketing issues. This role requires the ability to work under pressure, handle varied emergency situations and to troubleshoot operational and management problems unique to an assigned area.

Locations:

This person would be working out of 100 Gowan Ave, East York, ON M4K 2E2, noting that they will be asked to go to some of the locations within Toronto, inclusive but not limited to:

80 Gowan Ave, East York, ON M4K 2E1
569 Broadview Ave, Toronto, ON M4K 2N8
9 Tennis Crescent, Toronto, ON M4K 1J4
833 Kennedy Rd, Scarborough, ON M1K 2E3
600 Kingston Rd, Toronto, ON M4E 1R1

How You’ll Make a Difference

Customer Service:
Ensure that a superior level of co-operation, service and support is provided to residents
Confirm resident issues and service requests are promptly addressed
Ensure building standards are maintained to a high level, and that site-level staff are performing duties in a professional manner
Train site-level staff on Morguard's standards of Customer Service
Leasing
Demonstrate excellent sales/leasing skills by minimizing vacancy (maintaining 100% occupancy)
Show suites and process resident applications and lease agreements with regular reporting to the Regional Office
Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
Assist in the implementation of marketing initiatives and related leasing functions
Operations:
Manage assigned portfolio of buildings to improve efficiency and reduce operating costs
Conduct inspection of grounds, facilities, and equipment to determine if repairs or preventative maintenance is required on a weekly/daily basis to monitor performance
Discuss possible renovations or improvements with Regional Manager or Property Manager
Ensure apartment complex is maintained and cleaned in accordance with company standards
Obtain quotes or bids from contractors for repairs, renovations and maintenance
Supervise contractor work to ensure it has been completed and review invoices
Responsible for ensuring that day-to-day operations of the building are carried out (general maintenance and cleaning)
Ability to coordinate after hours’ emergencies as required
Working knowledge of legislation pertaining to the Residential Tenancy Act
Ability to represent company at Landlord Tenant Board hearings
Management:
Directly manage on-site Team Members including but not limited to: Building Managers, Assistant Building Managers, Maintenance Associate and Cleaners
Responsible for planning, assigning and directing work
Assist in training on-site Team Members (including but not limited to Building Managers, Assistant Building Managers, Maintenance Associates and Cleaners) with operational procedures
Analyze and resolve work problems or assist staff in solving work problems
Initiate or suggest plans to motivate workers to achieve work goals
Financial and Budgets:
Responsible for ensuring rent rolls are accurate
Review weekly vacancies/availability reports
Review and approve resident leases and renewal leases
Review rents to ensure they are “at minimum” market value

The Expertise You’ll Bring

A diploma/degree and/or related experience
Approximately 5 years of related experience
1-2 years of supervisory or managerial related experience
Knowledge of Building/Property Maintenance
Basic knowledge of plumbing, electrical, drywall, carpentry, painting, etc.
Computer skills (Microsoft Office Suite, Yardi, Email, Internet)

Core Competencies

A commitment to "Best in Class" Customer Service
A demonstrated high degree of integrity, discretion and confidentiality
Ability to accurately listen, understand and respond to issues appropriately
Ability to work and act independently using good judgment
Ability to remain calm and focused in high pressure situations
Self-motivated individual who is proactive, takes initiative, is goal and results oriented, and works independently without a lot of direction
Superior organizational and time management skills to multi-task/prioritize and meet multiple deadlines
Flexible with a "can-do" and "no task is too big or small" attitude
Superior attention to detail and accuracy with excellent follow-up skills
Excellent problem-solving capabilities
A professional demeanor with strong communication skills
Actively championing diversity, equity and inclusion to create an environment of belonging

Preferred Qualifications And Experience

Exposure to multi-residential or other related industry asset class would be an asset
Certified Property Manager designation (CPM) or Accredited Residential Manager (ARM) an asset
WHMIS certification would be an asset
Experience with Fire Life Safety & Building Inspections would be an asset
Knowledge of current laws, legislation and rights concerning residents would be an asset
Ability to speak other languages is considered an asset.

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $53,000 - $58,000

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at (905) 281-3800.

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More about this job

Responsibilities

Manage the day-to-day operations of a portfolio of residential buildings, including leasing, resident service, maintenance, capital projects, budgets, and compliance with lease terms and applicable legislation. Lead on-site staff, oversee contractors and building standards, address resident concerns and emergencies, and report on vacancies, leases, and operational performance.

Requirements

The role asks for a diploma or degree and/or related experience, approximately five years of related experience, and one to two years of supervisory or managerial experience. Candidates should have property maintenance knowledge, basic trade skills, computer proficiency including Microsoft Office and Yardi, and strong leadership, communication, organization, and problem-solving abilities; property management designations and related certifications are assets.

Skills

Property Management
Residential Leasing
Customer Service
Team Leadership
Building Operations
Budget Management
Contractor Supervision
Preventive Maintenance
Lease Administration
Rent Collection
Marketing
Problem-Solving
Communication
Microsoft Office
Yardi
Residential Tenancy Act

Benefits

Health And Wellness Benefits
Competitive Benefits Package
Professional Growth And Development
Mentorship
Work-Life Balance
Employee Wellbeing And Safety

Visa sponsorship

Not detected in the job text

Keywords

Multi-Residential Property Management
Apartment Complexes
Residential Leasing
Resident Services
Residential Tenancy Act
Landlord Tenant Board
Building Operations
Capital Projects
Property Maintenance
Preventive Maintenance
Building Inspections
Fire Life Safety
Rent Collection
Lease Agreements
Lease Renewals
Vacancy Management
Marketing Initiatives
Operating Costs
Budgets
Contractor Management
Yardi
Microsoft Office Suite
Certified Property Manager
Accredited Residential Manager
WHMIS
Plumbing
Electrical
Carpentry
Drywall
Painting

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