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Morguard

Guest Services Representative ( Part-Time) (6-weeks contract)

Prince George, BC, Canada

Pay: Annualized Base Salary: $20.00/hr.
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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The title and job type details differ. Check the full description.

Original job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the centre of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.

Please Note: This is a part time 6-weeks contract role.

If Hired Your Schedule Will Be

Friday: 4PM-8PM

Saturday: 11AM-3PM

Sunday: 11AM-3PM

Where You’ll Add Value

The Guest Services Representative is accountable to the Marketing Manager to ensure the effective delivery of uninterrupted, consistent and added-value customer service to the visitors and tenants of a retail shopping centre in a manner that supports both the shopping centre’s image and the organizations goals and objectives

How You’ll Make a Difference

Customer Service Relations

Provides information to the general public and tenants regarding promotional programs, amenities of the shopping centre and other inquiries to ensure consistent first-class customer service is provided to at all times; has a sound knowledge of the community, is able to provide street directions, highlight tourism areas and other points of interest within the community, when required; establishes and maintains a strong rapport with tenants.

Customer Service Requests

Responds to and facilitates requests for assistance and information from the general public and tenants both in person and over the phone in a proactive manner resulting in the compliance to the organization’s customer service level agreement.

Daily Transactions

Maintains up to date knowledge of the gift program and software, processes gift certificate sale transaction and reporting, where required, reconciles daily cash, credit and debit transactions to ensure accuracy and safeguarding of company assets.

Communication with Internal Stakeholders

Maintains on-going communication with other departments within the shopping centre to ensure the effective dispatch of services (e.g. cleaning, maintenance, security) where required in a manner that supports the shopping centre’s image.

Miscellaneous Duties

Administers the borrowing of strollers, wheelchairs or other rental activities to the general public, performs seasonal wrapping of gifts or provision of other similar services including preparation of accompanying reporting, where required.

Any other job related duties and/or projects that may be assigned.

The Expertise You’ll Bring

High School Diploma or an equivalent experience
Demonstrated working knowledge of MS Office applications.

Core Competencies

Strong customer service skills
Strong communication skills both verbal and written
Ability to handle a high workload in a fast-paced and challenging environment
Ability to effectively work in a team environment
Multi-tasking
High level of self-motivation and energy
Detail-oriented.

Preferred Qualifications And Experience

Relevant experience in the real estate industry and retail shopping centres is an asset.

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary: $20.00/hr.

Pay Equity

The salary listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at (905) 281-3800.

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More about this job

Responsibilities

Provide visitors and tenants with information and responsive assistance in person and by phone, while maintaining strong relationships and delivering consistent customer service. Process gift certificate transactions and daily reconciliations, coordinate service requests with internal departments, and administer rentals and other guest services.

Requirements

A high school diploma or equivalent experience is required, along with working knowledge of Microsoft Office. Candidates should demonstrate strong customer service and communication skills, teamwork, multitasking, attention to detail, self-motivation, and the ability to work in a fast-paced environment; real estate or shopping centre experience is an asset.

Skills

Customer Service
Verbal Communication
Written Communication
Microsoft Office
Cash Reconciliation
Gift Certificate Transactions
Information Provision
Problem Solving
Teamwork
Multitasking
Time Management
Attention to Detail
Self-Motivation
Tenant Relations
Workload Management

Benefits

Health and Wellness Benefits
Professional Growth and Development
Work-Life Balance
Employee Wellbeing and Safety Support

Visa sponsorship

Not detected in the job text

Keywords

Guest Services
Customer Service
Retail Shopping Centre
Real Estate
Tenant Relations
Visitor Assistance
Promotional Programs
Shopping Centre Amenities
Community Information
Street Directions
Tourism Information
Customer Service Requests
Gift Certificate Program
Gift Certificate Transactions
Transaction Reporting
Cash Reconciliation
Credit Transactions
Debit Transactions
Microsoft Office
Internal Stakeholder Communication
Cleaning
Maintenance
Security
Stroller Rentals
Wheelchair Rentals
Gift Wrapping

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