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Added 9 mins ago
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Morguard

Regional Service Coordinator - Multi-Residential

Mississauga, ON, Canada

Pay: Annualized Base Salary Range: $45,000 - $55,000
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 1-3 years of industry experience or a related customer service experience required
Posting language: English
Posted: Sep 23, 2026

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Original job description

Looking for a company with over 50 years of success and no signs of slowing down?

If so, Morguard may be the perfect place for you.

As one of Canada’s leading real estate companies, with properties across North America, we’re proud of our history and excited about our future.

Our Purpose

At Morguard, people are at the center of everything we do. We are committed to creating lasting value not only for our clients and communities, but for our employees as well. As a fully integrated real estate organization, we offer exposure to a diverse portfolio that includes office, industrial, retail, and multi‑suite residential properties across North America. Our team reflects a wide range of backgrounds, perspectives, and experiences, and we believe that diversity strengthens us.

Collaboration fuels our success. Through innovation, teamwork, and a shared commitment to sustainability, our professionals are empowered to build their careers, contribute meaningfully, and help shape the future of real estate.

Putting Our Purpose into Action

We Support Our People By Offering

Access to experienced subject matter experts who provide mentorship and hands‑on learning.
A wide range of career opportunities across the organization.
A comprehensive, competitive benefits program that promotes health and wellness.

Where You’ll Add Value

The Regional Service Coordinator is responsible for assessing the service needs of site team members and linking them to the appropriate internal Regional Maintenance Associate (RMA) resources and external service providers. They will develop a resource directory of RMAs with their area of specialty as well as vendor service for easy coordination.

How You’ll Make a Difference

Assess the service needs and connect them with the correct RMA team member.
Create and maintain a directory of service providers and resources
Create and maintain a database of clients and client needs.
Overseeing the maintenance of several properties
Reporting for the Regional Maintenance Managers.
Gathering and inputting data related to property maintenance and operations.
Preparing monthly property maintenance reports.
Maintains up-to-date tolls and equipment inventory management.
Follow up with RMA’s to ensure completion of work.
Provide administrative assistance to Regional Maintenance managers.
Excellent communication and time management skills
Assess issues and provide recommendations to fix problems
Ensure each site is given the necessary services and follow up to fill ongoing service needs
Maintain good relationships with service providers to keep customer base
Expand the list of resources and providers to ensure there are no gaps in services
Answer telephones and respond to email inquiries in the office.

The Expertise You’ll Bring

1-3 years of industry experience or a related customer service experience required
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel

Core Competencies

Excellent customer service and problem-solving skills
High-quality organizational skills
The ability to work well under deadlines and to multi-task
The ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills

Preferred Qualifications And Experience

Previous administrative experience preferred.
Yardi Experience preferred but willing to train.
Technical/mechanical background would be an asset.

Why You’ll Love Working at Morguard

At Morguard, We’re Committed To Creating An Environment Where Our People Can Thrive. Here’s What You Can Expect When You Join Our Team

A collaborative, inclusive workplace culture that prioritizes employee wellbeing and safety.
Meaningful opportunities for professional growth and development.
Exposure to a diverse portfolio of real estate assets across North America.
A competitive compensation and benefits package designed to support you and your family.
Support for work–life balance, along with accessible employment practices that meet AODA requirements.

Annualized Base Salary Range: $45,000 - $55,000

Pay Equity

The salary range listed for this position reflects the anticipated compensation at the time of posting. Actual compensation offered may vary and will be determined by factors including, but not limited to, experience, education, skills, certifications, internal pay equity and business needs.

Inclusive by Nature

Diversity is one of our greatest strengths. At Morguard, we provide equal employment opportunities to all candidates and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. We believe in creating a workplace where everyone has the opportunity to grow, contribute, and make an impact.

Commitment to Accessibility

Morguard is dedicated to maintaining accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please contact Human Resources - our team is here to support you. Please contact Human Resources at (905) 281-3800.

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More about this job

Responsibilities

Assess service needs at residential properties and coordinate appropriate internal maintenance resources and external service providers, following up to ensure work is completed. Maintain service-provider and client databases, track maintenance data and equipment inventory, prepare monthly reports, and provide administrative support to Regional Maintenance Managers.

Requirements

Requires 1–3 years of industry experience or related customer service experience, proficiency in Microsoft Word and Excel, and strong customer service, organizational, communication, and problem-solving skills. Previous administrative experience is preferred; Yardi experience is preferred but training is available, and a technical or mechanical background is an asset.

Skills

Customer Service
Problem-Solving
Organization
Time Management
Communication
Critical Thinking
Multitasking
Microsoft Word
Microsoft Excel
Vendor Relationship Management
Data Entry
Reporting
Property Maintenance Coordination
Inventory Management
Administrative Support

Benefits

Competitive Benefits Program
Health And Wellness Support
Professional Growth And Development
Work-Life Balance
Employee Wellbeing And Safety

Visa sponsorship

Not detected in the job text

Keywords

Real Estate
Multi-Residential Properties
Property Maintenance
Regional Maintenance Associate
Service Coordination
Vendor Services
Service Provider Directory
Client Database
Maintenance Reporting
Property Operations
Equipment Inventory
Microsoft Office
Microsoft Word
Microsoft Excel
Yardi
Customer Service
Administrative Support
Technical Background
Mechanical Background
AODA

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