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Receptionist

  • Bracken, SK, Canada

Salary Circa €14.50 – 15.00ph DOE · Full-time

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Job details

Pay
Salary Circa €14.50 – 15.00ph DOE
Job type
Full-time
Experience
A minimum of 1 - 2 years’ experience in a similar role within a 3/4* hotel is desirable but is not essential.
Working hours
38-40 hours per week
Posting language
English
Posted

Original job description

Hotel Receptionist at the 4*Bracken Court Hotel, Balbriggan, Co. Dublin

The Bracken Court Hotel is part of the Moriarty Group, which is an Irish owned company, involved in both the retail grocery and hotel industries. The company owns three large Super Valu, Stores in Balbriggan, Skerries and Palmerstown and two 4* hotels, the Courtyard Hotel, Leixlip, Co. Kildare and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employees 550 staff.

We are currently seeking to recruit an experienced hotel receptionist to join our professional front desk team. If you have the relevant experience or would like to develop your career within a 4* hotel we could have an excellent opportunity for you.

The Role

This is a full-time position working an average of 38-40 hours per week, 5 days over 7 to include weekends and public holidays.

Main Duties

  • Guest Check-in and Check-outs
  • General reception administration duties/reports
  • Directing all calls coming into the front desk to relevant departments within the hotel
  • Liaising with housekeeping in relation to specific room requests
  • Reservations
  • Ensuring guests receive excellent customer service from the front desk at all times

Requirements

  • A minimum of 1 - 2 years’ experience in a similar role within a 3/4* hotel is desirable but is not essential.
  • Must be computer literate i.e. word & excel
  • Must be fluent in the English Language both written and spoken
  • Must be enthusiastic and a quick learner
  • Excellent customer care skills
  • Excellent communications skills
  • Excellent people skills
  • Must be able to work as part of a team and on own initiative
  • Must be available to work a combination of shifts both early and late

Benefits

  • Free Parking
  • Group Pension Scheme
  • Group Health Insurance (Reduced Rates)
  • Excellent Training Opportunities
  • Staff Reward & Recognition Initiatives
  • Staff Meals
  • Employee Assistance Programme (EAP)

Salary Circa €14.50 – 15.00ph DOE
More about this job

Responsibilities

Manage guest check-ins and check-outs while handling general reception administration and phone calls. Coordinate with housekeeping for room requests and ensure guests receive excellent customer service.

Requirements

Candidates should ideally have 1-2 years of experience in a 3/4 star hotel and be proficient in English and basic computer software. Must be enthusiastic, a quick learner, and available for a variety of shifts including weekends.

Skills

  • Guest Check-in
  • Guest Check-out
  • Reception Administration
  • Reservations
  • Customer Service
  • Communication Skills
  • People Skills
  • Microsoft Word
  • Microsoft Excel
  • Teamwork
  • English Fluency

Benefits

  • Free Parking
  • Group Pension Scheme
  • Group Health Insurance
  • Excellent Training Opportunities
  • Staff Reward & Recognition Initiatives
  • Staff Meals
  • Employee Assistance Programme (EAP)

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Administrative

Keywords

  • Hospitality
  • Front Desk
  • Hotel Management
  • Guest Relations
  • Receptionist
  • Administrative
  • Customer Care
  • 4 Star Hotel
  • Reservations
  • Microsoft Office

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