Parts Order Desk
- Regina, SK, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Superior Farm Equipment is seeking a Parts Order Desk Representative to join our team in Regina, Saskatchewan.
This position plays an important part in supporting the daily operations of our Parts Department, providing exceptional customer service and ensuring accurate, efficient processing of parts inquiries and orders. The successful candidate will work closely with customers, dealers, and internal teams to support timely parts availability and order fulfillment.
About Us
Superior Farm Equipment is a Canadian agricultural equipment manufacturer bringing together three established brands: Morris, Rite Way, and ProAG. Together, we design, manufacture, and support equipment for seeding, land management, seedbed preparation, and hay handling, serving farmers across Canada and international markets.
Built on decades of manufacturing experience and strong agricultural roots, we combine proven equipment, practical innovation, and a commitment to supporting the farmers and dealers who rely on our products.
Three strong brands. One Superior standard.
Key Responsibilities
Interested candidates are asked to submit a cover letter and resume no later than November 20, 2026.
Attention: Human Resources Email: careers@morrisequipment.ca
Candidates must be legally entitled to work in Canada.
We thank all applicants who apply; however, only those selected for an interview will be contacted.
This position plays an important part in supporting the daily operations of our Parts Department, providing exceptional customer service and ensuring accurate, efficient processing of parts inquiries and orders. The successful candidate will work closely with customers, dealers, and internal teams to support timely parts availability and order fulfillment.
About Us
Superior Farm Equipment is a Canadian agricultural equipment manufacturer bringing together three established brands: Morris, Rite Way, and ProAG. Together, we design, manufacture, and support equipment for seeding, land management, seedbed preparation, and hay handling, serving farmers across Canada and international markets.
Built on decades of manufacturing experience and strong agricultural roots, we combine proven equipment, practical innovation, and a commitment to supporting the farmers and dealers who rely on our products.
Three strong brands. One Superior standard.
Key Responsibilities
- Assist customers with parts inquiries and order processing.
- Identify and recommend appropriate replacement parts.
- Enter and maintain accurate customer and order information within the ERP system.
- Work closely with warehouse, shipping, and procurement teams to ensure timely order fulfillment.
- Support the Corporate Parts Manager with daily departmental activities.
- Maintain a high level of customer service through phone, email, and in-person interactions.
- Contribute to inventory accuracy and continuous improvement initiatives.
- Previous experience in a customer service, parts, warehouse, or equipment-related environment.
- Strong computer skills, including Microsoft Windows and spreadsheet applications.
- Ability to work effectively in a fast-paced environment.
- Excellent organizational, communication, and problem-solving skills.
- Self-motivated with strong attention to detail.
- Valid Saskatchewan Class 5 driver’s licence.
- Availability to work shift schedules during the seasonal period of April 1 to June 15 each year.
- Experience working with the BAAN ERP system.
- Knowledge of Morris equipment and parts.
- Completion of a Parts Management Technician program or related training.
- Previous experience in agriculture, manufacturing, or heavy equipment industries.
- Competitive compensation
- Company-matched pension plan
- Health and dental benefits
- Life insurance
- Short- and long-term disability insurance
Interested candidates are asked to submit a cover letter and resume no later than November 20, 2026.
Attention: Human Resources Email: careers@morrisequipment.ca
Candidates must be legally entitled to work in Canada.
We thank all applicants who apply; however, only those selected for an interview will be contacted.
More about this job
Responsibilities
Assist customers with parts inquiries, identify suitable replacement parts, and accurately process orders and customer information in the ERP system. Coordinate with warehouse, shipping, and procurement teams to support timely fulfillment, while contributing to customer service, inventory accuracy, and departmental improvement.
Requirements
Candidates should have experience in customer service, parts, warehouse, or equipment-related work, along with strong computer, organizational, communication, and problem-solving skills. A valid Saskatchewan Class 5 driver's licence and availability for seasonal shifts from April 1 to June 15 are required; BAAN ERP experience, agricultural or heavy equipment industry experience, and related parts training are preferred.
Skills
- Customer Service
- Parts Inquiries and Order Processing
- ERP Data Entry
- Microsoft Windows
- Spreadsheet Applications
- Order Fulfillment Coordination
- Inventory Accuracy
- Organization
- Communication
- Problem-Solving
- Attention to Detail
- Agricultural Equipment Knowledge
Benefits
- Company-Matched Pension Plan
- Health and Dental Benefits
- Life Insurance
- Short- and Long-Term Disability Insurance
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Agriculture
- Logistics
- Manufacturing
- Administrative
Keywords
- Parts Order Desk
- Parts Department
- Customer Service
- Parts Inquiries
- Order Processing
- Replacement Parts
- ERP System
- BAAN ERP
- Microsoft Windows
- Spreadsheet Applications
- Warehouse
- Shipping
- Procurement
- Order Fulfillment
- Inventory Accuracy
- Agricultural Equipment
- Manufacturing
- Heavy Equipment
- Parts Management Technician
- Class 5 Driver's Licence
- Seasonal Shift Schedules
- Continuous Improvement