Jobs in Canada

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Added 6 mins ago
AI
Account Executive - Mechanical / Electrical
Ainsworth Inc
Calgary, AB
- Full-time
GDI Ainsworth is seeking a results-driven Account Executive specializing in Mechanical, and Electrical to support growth in the Calgary region. The role focuses on driving new business,…
Added 6 mins ago
AI
Account Executive - HVAC/Mechanical
Ainsworth Inc
Edmonton, AB
- Full-time
GDI Ainsworth is seeking a results-driven Account Executive specializing in Mechanical, and HVAC to support growth in the Edmonton region. The role focuses on driving new business,…
Added 6 mins ago
AI
Branch Administrator
Ainsworth Inc
Halifax, NS
- Full-time
If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee…
Added 6 mins ago
AI
Manager, Performance Analytics & Insights
Ainsworth Inc
Mississauga, ON
- Full-time
…analytics governance, Power BI platform standards, roadmap development, and performance measurement frameworks that support business…
Added 20 mins ago
SH
Account Executive, New Business
Stem Health
Toronto, ON
- Full-time
…exceptional sales professionals who want to help build the business with…
Added 20 mins ago
J
Commercial Insurance Director
JobsMedia.io
Toronto, ON
- Full-time
💰 Executive-Level Compensation: Competitive base salary, performance incentives, RRSP matching, comprehensive benefits, and professional development support.
Added 1 hour ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Vancouver, BC · Calgary, AB
- $93,729 to $112,074 CAD / year
- Full-time
Build trusted relationships with clients while contributing to business development and project success.
Added 1 hour ago
VT
Sales Executive / Business Development Executive
Vareli Trexim Private Limited
NB · Chiasson Office, NB
- Full-time
Carry out cold-calling, in order to create interest in offering, generate new business leads, arrange meetings
Added 1 hour ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 hour ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 1 hour ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11545
Added 2 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
This role requires deep technical expertise across Microsoft 365 and the Copilot portfolio, strong executive communication skills, customer-centric leadership, and the ability to lead…
Added 2 hours ago
AI Learning Associate Director - Learning and Development (18-month contract)
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
…Canada's AI learning strategy, driving enterprise-wide AI skill development, and enabling our people to adopt AI in ways that create measurable business…
Added 3 hours ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
Build and strengthen executive-level client relationships while acting as a trusted advisor on critical technical and business decisions.
Added 3 hours ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
Build and strengthen executive-level client relationships while acting as a trusted advisor on critical technical and business decisions.
Added 3 hours ago
RM
Sales – Account Executive
RX Music
Toronto, ON
- Full-time
Create and present proposals to potential clients and follow up as necessary to close business.
Added 4 hours ago
NP
Director, New Business Dev - Garage Doors
NewAge Products Inc
Canada
- $130,000 to $190,000 CAD / year
- Full-time
We are seeking a Director, New Business Development – Garage Doors to launch and scale an entirely new business vertical for NewAge: an innovative, patented garage door system. This is a…
Added 4 hours ago
ST
Executive Assistant
Strides Toronto
Scarborough Bluffs Park, ON
- $51,699 to $60,202 CAD / year
- Full-time
This is an existing vacancy for a full-time permanent Executive Assistant (EA) that develops and maintains systems that support the smooth and effective operation of the offices of the VP,…
Added 4 hours ago
C
Vice President Human Resources
Confidential
Toronto, ON
- $250,000 to $330,000 CAD / year
- Full-time
Lead, inspire and develop a team of 24 HR professionals across business partnering, talent acquisition, total rewards, HR operations, and learning and development
Added 4 hours ago
WR
Business Development Executive – IT & Security Solutions
Wealthy Recruiting
Toronto, ON
- Full-time
Business Development Representative – Physical Security Solutions
Added 4 hours ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
Technologists, architects, and business leaders shape and deliver the work. You determine what the wider organization needs to understand and when, and produce the materials that make it…
Added 4 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Maintain an integrated HR approach, partnering closely with Talent Management & OD, Industrial Relations, HR Services, and HR Business Partners to ensure cohesive client service delivery.
Added 4 hours ago
C
Director, Digital Delivery Portfolio (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
You will lead a team of passionate professionals, including executives, project leads and business analysts, inspiring them toward excellence. Your sharp analytical skills and strategic…
Added 4 hours ago
C
Producer - Olympics, Paralympics and CBC Sports Partnership Content LA28
CBC/Radio-Canada
Toronto, ON
- Full-time
As Producer you would plan, in collaboration with the Unit Production Manager and the Executive Producer, the financial, production and resource requirements for the creation of Olympic…
Added 4 hours ago
Business Development Manager
BB Blanc Inc
Vaughan, ON
We are seeking a talented Business Development Manager to help drive new business opportunities, generate qualified leads, and support the closing of strategic deals. Reporting directly to…

Mosaic AI

Account Manager

Toronto, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 3, 2027
Posting language: English
Posted: Oct 3, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era. For us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring people who want to build systems that get more capable the more they run.

About the Role:

We're looking for an Account Manager to own expansion across our existing customer base. You'll consult directly with executives at our enterprise accounts, learn how their business runs, and identify where Mosaic can solve their next-biggest problem. You own the strategy and the execution for growing revenue within existing logos, and you'll pull in every internal resource it takes to get there.

This is one of the most entrepreneurial roles in the company. Learning your accounts is the baseline. The job is pushing our roadmap and go-to-market based on what you find, because the biggest expansion opportunities often start as a gap only you can see.

Who You Are

Value-oriented. You can take a customer's case data, usage numbers, and cost structure and turn them into a business case a CFO will sign. You know which assumptions will get challenged and you've already pressure-tested them.
Executive presence. In a meeting with a VP or a CFO, you own the agenda, the presentation, and the outcome. People leave with a clear next step because you set it.
Revenue-minded. You think in bookings, net retention, and forecast accuracy. You know the number on every account and what it would take to move it.
A strong project manager. You quarterback the account. You set the strategy, then pull in solutions engineering, R&D, and marketing exactly when each is needed, and nothing stalls waiting on you to make the ask.
AI-native. You use AI daily to work faster, and you bring that fluency back to Mosaic, helping us build the processes that keep accounts healthy and growing.
Deep on the product. You know what Mosaic can do at a level most reps never reach, and you use that depth to push customers toward the edge of what's possible for them.
Clear on the landscape. You can tell a customer plainly what they could build themselves, what an incumbent vendor already offers, and where Mosaic is the only option that moves their business metrics.

What You’ll Do:

Manage and grow a portfolio of enterprise customers
Drive expansion through new module adoption and cross-department penetration
Build value cases from customer data and use them to lead consultative, outcome-focused conversations with business and technical leaders
Run multi-threaded expansion and renewal cycles, keeping every stakeholder and internal team on a shared plan
Partner with Customer Success to make sure customers achieve measurable value
Work with Product and Marketing to sharpen positioning and go-to-market strategy based on what you learn in your accounts
Forecast expansion opportunities accurately and maintain high renewal rates
Help write the account management playbook, with an eye on growing into a leadership role as the team scales

Requirements:

Experience We're Looking For

5+ years in Account Management or Expansion Sales within B2B SaaS
A track record of driving upsells, renewals, and multi-threaded deal cycles
Experience building business cases or ROI models from customer data
Strong business acumen and comfort engaging executive stakeholders
An entrepreneurial mindset: you'd rather build the process than wait for one to be handed to you
Experience selling AI, automation, or technical SaaS products is a plus

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More about this job

Responsibilities

Manage and grow a portfolio of enterprise customers by driving module adoption, cross-department expansion, renewals, and measurable customer value. Build data-backed business cases, coordinate internal teams, forecast expansion accurately, and inform product and go-to-market strategy based on customer needs.

Requirements

Requires 5+ years of experience in B2B SaaS account management or expansion sales, with a track record of upsells, renewals, and complex deal cycles. Candidates should be skilled in building ROI cases from customer data, engaging executives, and working entrepreneurially; experience selling AI, automation, or technical SaaS is a plus.

Skills

Account Management
Expansion Sales
Enterprise Sales
Upselling
Renewals
Revenue Growth
Business Case Development
ROI Modeling
Forecasting
Project Management
Consultative Selling
Customer Success
Cross-Functional Collaboration
AI Fluency
Go-to-Market Strategy

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Enterprise Accounts
Account Expansion
Upselling
Renewals
Net Retention
Bookings
Forecast Accuracy
ROI Models
Business Cases
Customer Data
Customer Success
AI
Automation
Technical SaaS
No-Code Agent Builder
Customer Context Model
Product Adoption
Cross-Department Penetration
Multi-Threaded Deal Cycles
Executive Stakeholders
Solutions Engineering
Product Strategy
Marketing
Go-to-Market Strategy
Cost to Serve
Technical Support
Enterprise AI Platform

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