Jobs in Canada

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Added 10 mins ago
SH
Housekeeping Manager | Full-Time | Days Inn by Wyndham Thunder Bay North
Silver Hotel Group
Winnipeg, MB
- Full-time
…candidate will be a coach and cheerleader for the housekeeping team, providing direction, coordination, and evaluation of the department, while sharing their flare for style and…
Added 10 mins ago
LT
Senior Hardware Engineer
LMI Technologies
Burnaby, BC
- Full-time
LMI is seeking a talented Senior Hardware (FPGA) engineer to join a multi-disciplinary engineering team. The successful candidate will have a proven record in developing complex FPGA code…
Added 10 mins ago
SH
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Southern Health-Santé Sud
Winnipeg, MB
- Full-time
…Health, and general accountability to Shared Health Indigenous Lead - Indigenous Health Programs, and while demonstrating a commitment to the Mission, Values and Management Philosophy of…
Added 10 mins ago
DR
Permanent Full-Time Registered Nurse- Team Lead
Dryden Regional Health Centre
Dryden, ON
- Full-time
Added 10 mins ago
VA
Veterinary Reception, Technician Assistant, Jackson Creek Animal Hospital
VCA Animal Hospitals
Peterborough, ON
- Full-time
…caring Veterinary Reception / Technician Assistant to join our team in Peterborough, Ontario. We are looking for an organized, motivated, and empathetic individual to join us in a vital…
Added 10 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 10 mins ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
Lead weekly client status meetings covering campaign reporting, optimisations and insights.
Added 10 mins ago
WC
Light Equipment Operator - Ridge Landfill
Waste Connections of Canada
Chatham-Kent, ON · Blenheim, Ontario
- Full-time
Assist with litter fence placement and follow Lead Hand Operator direction as required.
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is looking for a motivated and confident B2B Sales Executive to join our Vancouver sales team.
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is looking for a motivated and confident B2B Sales Executive to join our Vancouver sales team.
Added 26 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is looking for a motivated and confident B2B Sales Executive to join our Vancouver sales team.
Added 26 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 26 mins ago
M
Senior Marketing Specialist- US and Canada Locations
Marsh
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 26 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 26 mins ago
GD
QMS Auditor
General Dynamics Land Systems–Canada
London, ON
- Full-time
…continue to be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final decisions regarding selection or…
Added 26 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 26 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 26 mins ago
FE
Assistant Teacher - Infant Program | New Brighton
FB Education Services
Calgary, AB
- Full-time
We're looking for an Assistant Infant Educator (ECA) to join our Infant team, supporting children aged 6 weeks to 19 months.
Added 40 mins ago
S
Talent Advisor, AI Labs
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
World-Class Colleagues - Work alongside a high-performing recruiting team with deep expertise across the AI/ML talent landscape
Added 40 mins ago
S
Sr. Analyst, TMT Commercial Business
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
…Events Senior Analyst to join our Americas Field Marketing team, specializing in the Technology, Media, and Telecommunications (TMT)…
Added 40 mins ago
D
Team leader, Management support and expertise support
Desjardins
Montreal, QC
- Full-time
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals,…
Added 56 mins ago
GC
Senior UI Artist
Game Companies
Burnaby, BC
- Full-time
Experience acting as a team liaison, POC, or lead
Added 56 mins ago
GC
Senior Concept Artist - EA Sports FC
Game Companies
Vancouver, BC
- Full-time
…thrives, new perspectives are invited, and ideas matter. A team where everyone makes play…
Added 56 mins ago
AC
Industrial Engineer
ALTEN Canada
Midland, ON
- Full-time
Hours per Week: 40 hours (Day shift) · Work 100% onsite on the manufacturing floor during the day shift
Added 56 mins ago
C
Community Scheduler
Carinity
Wishart, SK
- Full-time
Take the lead in keeping our team organised – coordinate staff rosters and support workforce efficiency.

Mosaic AI

Account Manager

Toronto, ON, Canada

Apply on LinkedIn About employer

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Job details

Apply by: Oct 3, 2027
Posting language: English
Posted: Oct 3, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era. For us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring people who want to build systems that get more capable the more they run.

About the Role:

We're looking for an Account Manager to own expansion across our existing customer base. You'll consult directly with executives at our enterprise accounts, learn how their business runs, and identify where Mosaic can solve their next-biggest problem. You own the strategy and the execution for growing revenue within existing logos, and you'll pull in every internal resource it takes to get there.

This is one of the most entrepreneurial roles in the company. Learning your accounts is the baseline. The job is pushing our roadmap and go-to-market based on what you find, because the biggest expansion opportunities often start as a gap only you can see.

Who You Are

Value-oriented. You can take a customer's case data, usage numbers, and cost structure and turn them into a business case a CFO will sign. You know which assumptions will get challenged and you've already pressure-tested them.
Executive presence. In a meeting with a VP or a CFO, you own the agenda, the presentation, and the outcome. People leave with a clear next step because you set it.
Revenue-minded. You think in bookings, net retention, and forecast accuracy. You know the number on every account and what it would take to move it.
A strong project manager. You quarterback the account. You set the strategy, then pull in solutions engineering, R&D, and marketing exactly when each is needed, and nothing stalls waiting on you to make the ask.
AI-native. You use AI daily to work faster, and you bring that fluency back to Mosaic, helping us build the processes that keep accounts healthy and growing.
Deep on the product. You know what Mosaic can do at a level most reps never reach, and you use that depth to push customers toward the edge of what's possible for them.
Clear on the landscape. You can tell a customer plainly what they could build themselves, what an incumbent vendor already offers, and where Mosaic is the only option that moves their business metrics.

What You’ll Do:

Manage and grow a portfolio of enterprise customers
Drive expansion through new module adoption and cross-department penetration
Build value cases from customer data and use them to lead consultative, outcome-focused conversations with business and technical leaders
Run multi-threaded expansion and renewal cycles, keeping every stakeholder and internal team on a shared plan
Partner with Customer Success to make sure customers achieve measurable value
Work with Product and Marketing to sharpen positioning and go-to-market strategy based on what you learn in your accounts
Forecast expansion opportunities accurately and maintain high renewal rates
Help write the account management playbook, with an eye on growing into a leadership role as the team scales

Requirements:

Experience We're Looking For

5+ years in Account Management or Expansion Sales within B2B SaaS
A track record of driving upsells, renewals, and multi-threaded deal cycles
Experience building business cases or ROI models from customer data
Strong business acumen and comfort engaging executive stakeholders
An entrepreneurial mindset: you'd rather build the process than wait for one to be handed to you
Experience selling AI, automation, or technical SaaS products is a plus

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and grow a portfolio of enterprise customers by driving module adoption, cross-department expansion, renewals, and measurable customer value. Build data-backed business cases, coordinate internal teams, forecast expansion accurately, and inform product and go-to-market strategy based on customer needs.

Requirements

Requires 5+ years of experience in B2B SaaS account management or expansion sales, with a track record of upsells, renewals, and complex deal cycles. Candidates should be skilled in building ROI cases from customer data, engaging executives, and working entrepreneurially; experience selling AI, automation, or technical SaaS is a plus.

Skills

Account Management
Expansion Sales
Enterprise Sales
Upselling
Renewals
Revenue Growth
Business Case Development
ROI Modeling
Forecasting
Project Management
Consultative Selling
Customer Success
Cross-Functional Collaboration
AI Fluency
Go-to-Market Strategy

Visa sponsorship

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Keywords

B2B SaaS
Enterprise Accounts
Account Expansion
Upselling
Renewals
Net Retention
Bookings
Forecast Accuracy
ROI Models
Business Cases
Customer Data
Customer Success
AI
Automation
Technical SaaS
No-Code Agent Builder
Customer Context Model
Product Adoption
Cross-Department Penetration
Multi-Threaded Deal Cycles
Executive Stakeholders
Solutions Engineering
Product Strategy
Marketing
Go-to-Market Strategy
Cost to Serve
Technical Support
Enterprise AI Platform

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Work requirements

Jobs in Canada