Jobs in Canada

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Added 1 hour ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON · Markham, ON
- Full-time
Assess the data quality and input control / governance process to ensure the acceptance of the model inputs.
Added 8 hours ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
…case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including…
Added 8 hours ago
HT
Staff Software Engineer, AI
Hudson Talent Solutions
Toronto, ON
- Full-time
Enterprise AI governance and model risk management
Added 9 hours ago
O
Director, Professional Practice & Registration
O.c.s.w.s.s.w
Toronto, ON
- $128,039 to $172,852 CAD / year
- Full-time
Monitor legislative, regulatory, and practice trends, providing expert advice and recommendations to leadership.
Added 10 hours ago
Account Manager
Ask-AI
Toronto, ON
…case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including…
Added 10 hours ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
…case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including…
Added 10 hours ago
OI
Développeur/Développeuse
Optisigma Inc.
Canada
- Full-time
Mapping the objective to Microsoft 365 capabilities and comparing viable options on simplicity, sustainability, cost and governance
Added 10 hours ago
GC
Senior Analyst, HRISNew
Glencore Canada
Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
The successful candidate will be a subject matter expert in SAP SuccessFactors Compensation, with strong analytical skills and experience translating complex business requirements into…
Added 11 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
…case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including…
Added 11 hours ago
MA
Account Manager
Mosaic AI
Toronto, ON
- Other
…case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including…
Added 13 hours ago
S
Medical Director One Rare
Sanofi
Toronto, ON
- Full-time
Serve as the primary Canadian medical expert and scientific voice for the One Rare franchise, representing Sanofi's scientific leadership internally and externally
Added 13 hours ago
S
Patient Experience iCare Exchange Integrations Engineer
Sanofi
Toronto, ON
- Full-time
Guide development teams toward industry best practices and standards for data integration, quality, and governance.
Added 18 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
Identify and mitigate systemic technical risks, reliability gaps, integration complexity, platform constraints, AI governance needs, and technical debt that could impact store operations,…
Added 18 hours ago
S
Medical Director One Rare
Sanofi
Toronto, ON
- $144,100 to $208,166.66 CAD / year
- Full-time
Serve as the primary Canadian medical expert and scientific voice for the One Rare franchise, representing Sanofi's scientific leadership internally and externally
Added 19 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Expertise: Become a go-to expert on our Platform portfolio and its value to customers.
Added 19 hours ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
…activities. Working closely with business, technology, and governance stakeholders, the role helps drive understanding and adoption of Data Management practices, Data Compass capabilities,…
Added 20 hours ago
T
Finance Manager
TD
Toronto, ON
- Full-time
…leaders and ensuring appropriate financial, accounting, and governance considerations are incorporated into recommendations and business…
Added 22 hours ago
M
Delivery Lead, Media Operations
Monks
Toronto, ON
- Full-time
…to achieve media and business goals. We ensure consistency, governance, and support around platform usage and activation activities, and aid in all ongoing building, buying, optimization,…
Added 23 hours ago
S
Platform and Security Growth Business Account Executive
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Expertise: Become a go-to expert on our Platform portfolio and its value to customers.
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Moncton, NB
- Full-time
If you are energized by architecting automation ecosystems, establishing governance, enabling engineering teams, and delivering measurable operational impact through automation, this…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Winnipeg, MB
- Full-time
If you are energized by architecting automation ecosystems, establishing governance, enabling engineering teams, and delivering measurable operational impact through automation, this…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Toronto, ON
- Full-time
If you are energized by architecting automation ecosystems, establishing governance, enabling engineering teams, and delivering measurable operational impact through automation, this…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Montreal, QC
- Full-time
If you are energized by architecting automation ecosystems, establishing governance, enabling engineering teams, and delivering measurable operational impact through automation, this…
Added 1 day ago
WI
IT Automation Architect
WSP in Canada
Halifax, NS
- Full-time
If you are energized by architecting automation ecosystems, establishing governance, enabling engineering teams, and delivering measurable operational impact through automation, this…
Added 1 day ago
TR
Principal Product Manager, Content Transformation
Thomson Reuters
Toronto, ON
- Full-time
Thomson Reuters has long been the industry leader in delivering expert tax content and insights that power our software, products, and customer workflows. As advances in AI and automation…

Mosaic AI

Sales Development Representative

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 3, 2027
Experience: 1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
Posting language: English
Posted: Oct 3, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About the Role:

We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone. You'll call directors, VPs, and C-level leaders, earn a first meeting, and hand Account Executives an opportunity worth their time.

We've built a repeatable outbound motion across calls, email, and LinkedIn, running on HubSpot, Nooks, Apollo, Clay, and LinkedIn Sales Navigator. You'll run it, test against it, and help make it better. Mosaic sells a platform with several products, so part of the job is figuring out which problem an account has and opening with the product that solves it.

Who You Are

A cold caller. You like the phone. You can open a call with a stranger, earn thirty seconds, and turn an objection into a meeting. You've done it enough times to know your numbers.
Comfortable with senior buyers. You've called into mid-market and enterprise organizations and you know how a VP of Support thinks about headcount, backlog, and cost to serve. You don't get rattled when a senior leader pushes back.
A multi-product seller. You can research an account, work out whether their pain is case volume, knowledge gaps, or escalations, and pick the right opening for it.
Relentless. You make the extra twenty dials, follow up when others have given up, and treat a bad week as data.
AI-native. You use AI to research accounts, write first drafts, and build lists faster than anyone else on the floor. You're always testing a new way to do it.

What You'll Do

Prospect outbound into mid-market and enterprise support leaders using calls, email, and LinkedIn to generate qualified meetings
Research target accounts and tailor your message to the product that fits their problem
Work with sales and marketing leadership to sharpen our messaging
Test and iterate on prospecting strategies across every channel, and share what works with the team
Help validate new use cases, personas, and markets where Mosaic can create customer value
Create and share outbound content that builds awareness and demand for Mosaic

Requirements:

1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
A track record of cold calling into mid-market or enterprise personas
Experience selling more than one product or a platform
Proven ability to meet and exceed pipeline targets consistently
Strong phone and written communication skills
Familiarity with LinkedIn Sales Navigator, Nooks, HubSpot, and newer tools like Clay

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More about this job

Responsibilities

Generate qualified meetings with mid-market and enterprise technical support leaders through calls, email, and LinkedIn, tailoring outreach to the product that best addresses each account’s needs. Collaborate with sales and marketing leadership to improve messaging, test prospecting strategies, validate new use cases and markets, and create outbound content.

Requirements

Requires 1–2 years of B2B sales experience as an SDR, BDR, or in an equivalent role, including a track record of cold calling mid-market or enterprise buyers and selling multiple products or a platform. Candidates should consistently meet or exceed pipeline targets, communicate effectively by phone and in writing, and be familiar with LinkedIn Sales Navigator, Nooks, HubSpot, and tools such as Clay.

Skills

Cold Calling
B2B Sales
Outbound Prospecting
Enterprise Sales
Mid-Market Sales
Pipeline Generation
Account Research
Sales Messaging
Multi-Product Selling
Objection Handling
Email Prospecting
LinkedIn Prospecting
Sales Strategy Testing
Written Communication
AI-Assisted Research

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Artificial Intelligence
B2B Sales
Cold Calling
Outbound Prospecting
Mid-Market
Enterprise
Pipeline Generation
Account Executives
HubSpot
Nooks
Apollo
Clay
LinkedIn Sales Navigator
Email
LinkedIn
Customer Support
Cost To Serve
Case Volume
Knowledge Gaps
Escalations
Qualified Meetings
Account Research
Sales Messaging
Multi-Product Platform
Use Case Validation
Demand Generation

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