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Added 2 mins ago
BB
In-House Sales Representative
Best Brothers Group of Companies
Markham, ON
- Full-time
Responsible for exceptional customer service Maintaining relationships with clients throughout the entire process to ensure outstanding customer experience In-house sales
Added 32 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - Timmins
Taymax Group
Timmins, ON
- Part-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 46 mins ago
EP
Technical Sales Representative - Laval
East Penn Canada: Backup Power Division
Montreal, QC
- Full-time
The Sales Representative – Back-up Power is responsible for driving new sales and revenue growth within Quebec and Atlantic Canada by proactively developing and maintaining relationships…
Added 2 hours ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
As a customer yourself, you know how important helpful service is. The impression shoppers get at the front end of the store is key to building customer loyalty. So too is maintaining a…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 2 hours ago
HB
Assistant Manager - BOSS Store, Sherway Gardens
HUGO BOSS Canada, Inc.
Toronto, ON · Etobicoke, CA-ON
- Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 5 hours ago
NI
Customer Service Representative
NRI Industrial Sales
Mississauga, ON
- Full-time
NRI Industrial Sales is seeking a reliable and customer-focused Customer Service
Added 5 hours ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
Working closely with Sales, Supply Chain, Operations, Quality, Finance, and Logistics, the Customer Service Manager uses data-driven decision making to improve customer satisfaction,…
Added 5 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Venture Media
Calgary, AB
- From $60,000 CAD / year
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 5 hours ago
VM
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Venture Media
Toronto, ON
- From $60,000 CAD / year
- Full-time
The role of the Sales Representative is essential in identifying, qualifying, and converting new business opportunities into active Chit Chats clients. This role is focused on building…
Added 6 hours ago
KS
Field Sales Repersentative
Kognitive Sales Solutions
Spruce Grove, AB
- Full-time
Kognitive Sales Solutions is seeking an Entry Level Field Sales Representative to join our growing team in Cambridge. This full-time, on-site position offers an exciting opportunity to…
Added 6 hours ago
PM
Bilingual Customer Service Representative
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- Full-time
The Bilingual Customer Service Representative is responsible for providing exceptional customer support in both English and French and acting as a key liaison between customers, Sales…
Added 6 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Work closely with your Territory Sales Manager, and others in your territory, to quickly and efficiently work IF bids post sale day.
Added 6 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 6 hours ago
SG
Inside Sales Representative
Superior Glove
Acton, ON
- $40,000 to $48,000 CAD / year
- Full-time
We’re looking for a driven and tenacious Inside Sales Representative who combines strong relationship-building skills with a proactive approach to sales. You’ll be comfortable reaching…
Added 6 hours ago
NB
Banking advisor
National Bank of Canada
Lavaltrie, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 6 hours ago
CF
Inside Sales and Service Representative
Calgary Fasteners Tool
Nanaimo, BC
- Up to $21.54 CAD / hour
We are seeking a reliable and motivated Inside Sales & Service Representative to join our growing team at our ONO Work & Safety Nanaimo location. As an Inside Sales & Service…
Added 6 hours ago
YO
Membership Experience Representative - Full Time
YMCA of Three Rivers
Guelph, ON
- Full-time
Membership Experience Representative - Guelph YMCA
Added 6 hours ago
YO
Membership Experience Representative - Part Time
YMCA of Three Rivers
Stratford, ON
- Up to $17.95 CAD / hour
- Part-time
Membership Experience Representative - Stratford-Perth
Added 6 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
St. Catharines, ON
- Up to $17.6 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 6 hours ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone.…
Added 7 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone.…
Added 9 hours ago
SJ
Senior Customer Service Representative
SC Johnson
Brantford, ON · CAN - Brantford
- Full-time
Enter sales orders and credit note requests for designated accounts into SAP network computer system

Mosaic AI

Sales Development Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 3, 2027
Experience: 1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
Posting language: English
Posted: Oct 3, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About the Role:

We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone. You'll call directors, VPs, and C-level leaders, earn a first meeting, and hand Account Executives an opportunity worth their time.

We've built a repeatable outbound motion across calls, email, and LinkedIn, running on HubSpot, Nooks, Apollo, Clay, and LinkedIn Sales Navigator. You'll run it, test against it, and help make it better. Mosaic sells a platform with several products, so part of the job is figuring out which problem an account has and opening with the product that solves it.

Who You Are

A cold caller. You like the phone. You can open a call with a stranger, earn thirty seconds, and turn an objection into a meeting. You've done it enough times to know your numbers.
Comfortable with senior buyers. You've called into mid-market and enterprise organizations and you know how a VP of Support thinks about headcount, backlog, and cost to serve. You don't get rattled when a senior leader pushes back.
A multi-product seller. You can research an account, work out whether their pain is case volume, knowledge gaps, or escalations, and pick the right opening for it.
Relentless. You make the extra twenty dials, follow up when others have given up, and treat a bad week as data.
AI-native. You use AI to research accounts, write first drafts, and build lists faster than anyone else on the floor. You're always testing a new way to do it.

What You'll Do

Prospect outbound into mid-market and enterprise support leaders using calls, email, and LinkedIn to generate qualified meetings
Research target accounts and tailor your message to the product that fits their problem
Work with sales and marketing leadership to sharpen our messaging
Test and iterate on prospecting strategies across every channel, and share what works with the team
Help validate new use cases, personas, and markets where Mosaic can create customer value
Create and share outbound content that builds awareness and demand for Mosaic

Requirements:

1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
A track record of cold calling into mid-market or enterprise personas
Experience selling more than one product or a platform
Proven ability to meet and exceed pipeline targets consistently
Strong phone and written communication skills
Familiarity with LinkedIn Sales Navigator, Nooks, HubSpot, and newer tools like Clay

Apply About employer

More about this job

Responsibilities

Generate qualified meetings with mid-market and enterprise technical support leaders through calls, email, and LinkedIn, tailoring outreach to the product that best addresses each account’s needs. Collaborate with sales and marketing leadership to improve messaging, test prospecting strategies, validate new use cases and markets, and create outbound content.

Requirements

Requires 1–2 years of B2B sales experience as an SDR, BDR, or in an equivalent role, including a track record of cold calling mid-market or enterprise buyers and selling multiple products or a platform. Candidates should consistently meet or exceed pipeline targets, communicate effectively by phone and in writing, and be familiar with LinkedIn Sales Navigator, Nooks, HubSpot, and tools such as Clay.

Skills

Cold Calling
B2B Sales
Outbound Prospecting
Enterprise Sales
Mid-Market Sales
Pipeline Generation
Account Research
Sales Messaging
Multi-Product Selling
Objection Handling
Email Prospecting
LinkedIn Prospecting
Sales Strategy Testing
Written Communication
AI-Assisted Research

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Artificial Intelligence
B2B Sales
Cold Calling
Outbound Prospecting
Mid-Market
Enterprise
Pipeline Generation
Account Executives
HubSpot
Nooks
Apollo
Clay
LinkedIn Sales Navigator
Email
LinkedIn
Customer Support
Cost To Serve
Case Volume
Knowledge Gaps
Escalations
Qualified Meetings
Account Research
Sales Messaging
Multi-Product Platform
Use Case Validation
Demand Generation

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