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Added 3 hours ago
I
Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
You've been the architect on a data platform at a financial institution, and you've felt the difference between "the pipeline ran" and "the numbers are defensible"
Added 3 hours ago
I
Data Governance Architect
Infostrux
Toronto, ON
- Full-time
As a Data Governance Architect at Infostrux, you will own the delivery of a data governance workstream from end to end, leading a team of data governance associates, specialists, and…
Added 4 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
REWORKIO is the all-in-one platform for professionals and businesses to build, prove, and grow powered by AI . We connect businesses heavily reliant on manual processes with verified AI and…
Added 5 hours ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
…with developers, technical leads, product stakeholders, and platform teams to design and deliver scalable, resilient cloud-native…
Added 5 hours ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
This role is ideal for someone who combines banking industry knowledge, cloud/platform engineering expertise, consulting experience, and strong program leadership skills. The successful…
Added 5 hours ago
SS
Gestionnaire mondial du centre de services/Manager Service Desk
SITA Switzerland Sarl
Montreal, QC
- Full-time
…standards through ServiceNow, trusted service and configuration data, common escalation paths, modern support capabilities and measurable customer…
Added 6 hours ago
X
Tech Lead - Fullstack
Xsolla
Canada
- Full-time
We are looking for a Senior Software Engineer (Full-Stack) who is architecturally strong, quality-driven, and highly collaborative to join our Engineering team. The best candidate will be…
Added 6 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 7 hours ago
TA
Senior Machine Learning Engineer (GCP)
Tiger Analytics
Canada
- Full-time
…Learning Engineer with hands-on experience in Google Cloud Platform (GCP) and Vertex AI to design, build, and deploy scalable ML solutions. You will play a key role in operationalizing…
Added 23 hours ago
K
Assistant Store Manager - West Edmonton Mall
Knix
AB · Edmonton, AB
- $55,000 to $60,000 CAD / year
- Full-time
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Added 1 day ago
Director, Performance Marketing
Brex
Vancouver, BC
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive…
Added 1 day ago
TL
CTO (Chief Technology Officer)
Total Life, Inc.
Remote, Canada
- Full-time
- Remote
Integrate marketing technology. You will connect the platform to our growth engine, including attribution, CRM, messaging, conversion funnels and paid acquisition data, so that marketing…
Added 1 day ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
This is a senior, hands-on role for an engineer who wants influence beyond a single product team. You’ll work in a highly connected environment, on a small team that supports a large…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 1 day ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Work as part of the team assessing and improving the security of our public cloud environments (Amazon Web Services, Microsoft Azure, and Google Cloud Platform).
Added 1 day ago
Senior HR Business Partner
Behavox
Montreal, QC
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that…
Added 1 day ago
Senior HR Business Partner
Behavox
Toronto, ON
From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that…
Added 1 day ago
N
Senior Product Manager
nesto
Montreal, QC
- Full-time
We're looking for a Senior Product Manager to lead 0→1 product development on one of nesto's most strategic bets. In this role, you'll own the vision, roadmap, and execution for a new…
Added 1 day ago
NB
Senior AI Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior AI Data scientist in the
Added 1 day ago
Senior Data Engineer, Data Platform & Operations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We're searching for a Senior Data Engineer, Data Platform & Operations. Are you searching for new possibilities?
Added 1 day ago
ST
Senior Data Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
As Sensor Tower continues to grow as a global company, we are looking for a Senior Data Engineer to build amazing products together. We have a wonderful team of more than a hundred…
Added 1 day ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 1 day ago
A
Sr. Manager, CRM Functional Lead / Architect
Avanade
Ottawa, ON
- Full-time
The CRM Functional Lead / Architect is a senior, client-facing leader who translates complex business needs into scalable Microsoft Dynamics 365 Customer Engagement and Power Platform…

Mosaic AI

Sales Development Representative

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 25, 2027
Experience: 1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
Posting language: English
Posted: Oct 3, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About the Role:

We're hiring a Sales Development Representative to open conversations with the leaders who run technical support at mid-market and enterprise companies. Most of your day is on the phone. You'll call directors, VPs, and C-level leaders, earn a first meeting, and hand Account Executives an opportunity worth their time.

We've built a repeatable outbound motion across calls, email, and LinkedIn, running on HubSpot, Nooks, Apollo, Clay, and LinkedIn Sales Navigator. You'll run it, test against it, and help make it better. Mosaic sells a platform with several products, so part of the job is figuring out which problem an account has and opening with the product that solves it.

Who You Are

A cold caller. You like the phone. You can open a call with a stranger, earn thirty seconds, and turn an objection into a meeting. You've done it enough times to know your numbers.
Comfortable with senior buyers. You've called into mid-market and enterprise organizations and you know how a VP of Support thinks about headcount, backlog, and cost to serve. You don't get rattled when a senior leader pushes back.
A multi-product seller. You can research an account, work out whether their pain is case volume, knowledge gaps, or escalations, and pick the right opening for it.
Relentless. You make the extra twenty dials, follow up when others have given up, and treat a bad week as data.
AI-native. You use AI to research accounts, write first drafts, and build lists faster than anyone else on the floor. You're always testing a new way to do it.

What You'll Do

Prospect outbound into mid-market and enterprise support leaders using calls, email, and LinkedIn to generate qualified meetings
Research target accounts and tailor your message to the product that fits their problem
Work with sales and marketing leadership to sharpen our messaging
Test and iterate on prospecting strategies across every channel, and share what works with the team
Help validate new use cases, personas, and markets where Mosaic can create customer value
Create and share outbound content that builds awareness and demand for Mosaic

Requirements:

1 to 2 years of B2B sales experience as an SDR, BDR, or in an equivalent role
A track record of cold calling into mid-market or enterprise personas
Experience selling more than one product or a platform
Proven ability to meet and exceed pipeline targets consistently
Strong phone and written communication skills
Familiarity with LinkedIn Sales Navigator, Nooks, HubSpot, and newer tools like Clay

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More about this job

Responsibilities

Generate qualified meetings with mid-market and enterprise technical support leaders through calls, email, and LinkedIn. Research accounts, tailor outreach to relevant products, test prospecting strategies, and collaborate with sales and marketing to improve messaging and identify new use cases and markets.

Requirements

Requires 1–2 years of B2B sales experience as an SDR, BDR, or in an equivalent role, with a record of cold calling mid-market or enterprise buyers and consistently meeting or exceeding pipeline targets. Candidates should have strong phone and written communication skills, experience selling multiple products or a platform, and familiarity with LinkedIn Sales Navigator, Nooks, HubSpot, and tools such as Clay.

Skills

Cold Calling
B2B Sales
Outbound Prospecting
Account Research
Sales Messaging
Pipeline Generation
Meeting Qualification
Enterprise Sales
Mid-Market Sales
Multi-Product Selling
Objection Handling
Written Communication
LinkedIn Sales Navigator
HubSpot
Nooks
Apollo

Visa sponsorship

Not detected in the job text

Keywords

SDR
BDR
B2B Sales
Cold Calling
Outbound Prospecting
Email Outreach
LinkedIn
Mid-Market
Enterprise Sales
Technical Support
Pipeline Targets
Account Research
Sales Messaging
Multi-Product Platform
Objection Handling
HubSpot
Nooks
Apollo
Clay
LinkedIn Sales Navigator
Artificial Intelligence
Customer Support Automation
Knowledge Management
Case Triage
Escalation Management
Cost to Serve

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