Jobs in Canada

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Added 3 mins ago
NP
Project Manager
Newmar Power LLC
Burnaby, BC
- $120,000 to $138,000 USD / year
- Full-time
Lead the planning, execution, and delivery of multiple concurrent projects while maintaining scope, schedule, and budget objectives.
Added 18 mins ago
ST
Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
NU · Nunavut, Canada
- $115,000 to $130,000 CAD / year
- Full-time
Lead essential public works operations and strengthen the services that keep the growing community of Taloyoak moving
Added 18 mins ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
Lead the delivery of consulting engagements for healthcare and social service clients across system transformation, service delivery and operations, digital health, policy and program…
Added 18 mins ago
SP
General Manager – Print & Sign Shop
Sage Print & Sign Ltd.
Edmonton, AB
- Full-time
Lead, support, and hold staff accountable for quality, productivity, customer service, and deadlines.
Added 18 mins ago
MM
BCS Client Management Canada Business Engagement Partner
Marsh McLennan
Toronto, ON
- Full-time
…client-facing business teams, ensures high-quality operational delivery in partnership with our Global Capability Center (GCC), and identifies and leads continuous improvement initiatives…
Added 18 mins ago
B
Mortgage Specialist
BMO
Hamilton, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Market Leader Financial Planning
BMO
Toronto, ON
- Full-time
Oversees the implementation and delivery of business development strategies and sales initiatives.
Added 18 mins ago
B
Mortgage Specialist
BMO
North Bay, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Belleville, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Waterloo, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Peterborough, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Sudbury, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Brantford, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Cambridge, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Kitchener, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
St. Catharines, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
Mortgage Specialist
BMO
Guelph, ON
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 18 mins ago
B
SENIOR BUSINESS ADVISOR, BUSINESS STRATEGY - Toronto
BDC
Toronto, ON
- Full-time
Lead complex, high‑impact advisory mandates for entrepreneurs and senior leadership teams, focused on enterprise‑level strategic planning, growth acceleration, organizational effectiveness,…
Added 18 mins ago
S
Geotechnical Engineer
Stantec
Saint John, NB
- Full-time
…team spirit, and excellence. The successful candidate will lead our local team in Saint John with support from our team in Atlantic Canada, supported by a wider, regional team of over 200…
Added 18 mins ago
M
Manager, Technology and Cyber Risk
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines.
Added 33 mins ago
AI
BAS Specialist
Ainsworth Inc
Mississauga, ON
- Full-time
Follows Ainsworth standard practices in the delivery of BAS projects.
Added 33 mins ago
A
Welder
Arrow
Guelph, ON
- Full-time
…in both Canada and China, our focus is on safety, quality, delivery, cost, and the environment. Our mission of good parts on time, along with strong customer relationships and company…
Added 1 hour ago
R
Manager, Technical Support – Projects & Services (Global)
Ralliant
Toronto, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 1 hour ago
TT
Senior Geotechnical Engineer
Tetra Tech
Terrace, BC
- Full-time
Lead and manage geotechnical projects from scoping through to construction support, ensuring on time, on budget delivery.

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 3, 2027
Posting language: English
Posted: Sep 8, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

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More about this job

Responsibilities

Lead customer technical success throughout the full lifecycle, from pre-sale proof-of-value pilots and technical validation through onboarding, production deployment, optimization, and renewals. Configure integrations and AI workflows, monitor and improve agent performance, enable users, and demonstrate customer value to support adoption and expansion.

Requirements

The role seeks 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, ideally with AI-powered products, workflow automation, and go-to-market systems. Candidates should be comfortable with API documentation and integrations, JSON payloads, basic SQL, customer workflow configuration, and independently managing technical projects from pilot to production.

Skills

Solutions Engineering
AI Workflow Configuration
Prompt Engineering
API Integrations
Data Mapping
JSON Debugging
SQL
Workflow Automation
Customer Onboarding
Technical Validation
AI Performance Monitoring
Customer Enablement
Project Management
Value Measurement
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Agents
Agent Builder
Prompt Engineering
AI Workflow Automation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Technical Validation
Proof Of Value
Customer Onboarding
SaaS
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Success
Go-To-Market Systems
Workflow Configuration
AI Performance Monitoring
Outcome Measurement
Customer Experience
Technical Consulting
Production Deployment
Renewals
Expansion
Customer Context Model

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