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Jobs in Canada

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Added 13 mins ago
AE
Regional Manager – Engineering Operations and Business Development
ART Engineering Inc.
Toronto, ON · North York, ON
- Full-time
Professional Engineer designation is preferred.
Added 13 mins ago
D
Release Train Engineer, Deloitte Global Technology
Deloitte
Toronto, ON
- Full-time
The Release Train Engineer (RTE) for the SWIFT team serves as an Agile facilitator responsible for coordinating multiple teams to plan and execute work as a unified release train. This role…
Added 13 mins ago
AE
Ventilation Technician
Agnico Eagle Mines Limited
Dobie, ON
- Full-time
Reporting to the Ventilation Engineer, you will be part of the Engineering Department. You will also ensure that the goals and objectives are achieved while promoting and respecting Agnico…
Added 13 mins ago
CN
Maintenance Engineering Specialist
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Eligible to be licensed as a professional engineer in Canada.
Added 13 mins ago
WI
Project Engineering Manager Studies
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
Professional Engineer, P.Eng., status in a Canadian province.
Added 13 mins ago
QW
Platform & SRE Engineer
Quantum World Technologies Inc.
Montreal, QC
- Full-time
Added 13 mins ago
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Senior Network Engineer – Aruba / Cisco / Palo Alto
TekWissen ®
Calgary, AB
- $60 to $70 CAD / hour
- Temporary
Job Position: Senior Network Engineer – Aruba / Cisco / Palo Alto
Added 13 mins ago
T
Aircraft Maintenance Engineer (AME) – Unlicensed
TalentWorld
Calgary, AB
- Full-time
Job title: Aircraft Maintenance Engineer (AME) – Unlicensed
Added 14 mins ago
1
Infrastructure Architect
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
The Infrastructure Architect is the senior technical engineer for 123Dentist’s server, identity, cloud, and network infrastructure, combining deep hands-on design and engineering with…
Added 14 mins ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
As a Quality Engineer Lead, you will play a critical role in shaping how quality is engineered across our technology platforms. You will lead the design and scaling of automated testing…
Added 14 mins ago
Graduate Transit & Urban Mobility Engineer - 2027
Mott MacDonald
Vancouver, BC
Added 43 mins ago
A
Mechanical Engineer, Data Centers
AECOM
Thornhill, ON
- $90,000 to $145,000 CAD / year
- Full-time
AECOM is seeking a Mechanical Engineer to join our growing Canadian Data Center practice. This role will support the design and delivery of hyperscale, colocation, and other…
Added 59 mins ago
EV
Technician, Mining
Elk Valley Resources
Elkford, BC
- $96,000 to $113,000 CAD / year
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 59 mins ago
C
AI Product Scaling Director
CIBC
Toronto, ON
- Full-time
You are a hands-on senior engineering leader. You have atleast 5+ experience operating at a Staff, Principal, Lead Engineer, or equivalent level, and you enjoy both designing systems and…
Added 1 hour ago
AS
Project Manager
AgileGrid Solutions
Canada
- Full-time
We are seeking a highly motivated Project Engineer to join Soucy’s dynamic team. In this role, you will oversee multiple large-scale projects, focusing on the development,…
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
Resource Analysis: Monitor daily labor metrics, evaluate revenue trends, and engineer optimized staff schedules aligned with seasonal volume swings.
Added 1 hour ago
AS
Senior Software Engineer
AgileGrid Solutions
Canada
- Full-time
As a Senior Staff Software Engineer at Capital One Canada, you will play a pivotal role in orchestrating the development of innovative technology solutions aligned with our strategic…
Added 1 hour ago
EV
Technician, Mining
Elk Valley Resources
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 1 hour ago
AE
Mine Planning Engineer, Operational Growth
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Added 1 hour ago
GO
Highway Maintenance Technician
Government of New Brunswick
Bathurst, NB
- Full-time
Reporting to the Assistant District Engineer, the successful candidate will be responsible for the following:
Added 1 hour ago
H
Mechanical BIM Designer
HDR
Toronto, ON
- Full-time
…environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 1 hour ago
DI
Data Engineer (Contract-Dec 2027)
Definity Insurance Company
Waterloo, ON
- Full-time
The Data Engineer is responsible for designing, building, and maintaining scalable data pipelines and data assets that support data-driven decision making across the organization. Working…
Added 2 hours ago
GN
Senior Back End Engineer
Ground News
Remote, Canada
- Full-time
- Remote
As a Senior Software Engineer, you'll be working on the core systems that make Ground News tick and ready to serve millions of readers. You'll sit with our backend chapter and work with out…
Added 2 hours ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
Added 3 hours ago
H
Data Engineer
HelloFresh
Toronto, ON
- Full-time
As a Data Engineer in Supply Chain Operations, you will take technical ownership of the end-to-end data lifecycle - spanning system architecture, pipeline design, production development,…

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 3, 2027
Posting language: English
Posted: Sep 8, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

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More about this job

Responsibilities

Lead customer technical success throughout the full lifecycle, from pre-sale proof-of-value pilots and technical validation through onboarding, production deployment, optimization, and renewals. Configure integrations and AI workflows, monitor and improve agent performance, enable users, and demonstrate customer value to support adoption and expansion.

Requirements

The role seeks 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, ideally with AI-powered products, workflow automation, and go-to-market systems. Candidates should be comfortable with API documentation and integrations, JSON payloads, basic SQL, customer workflow configuration, and independently managing technical projects from pilot to production.

Skills

Solutions Engineering
AI Workflow Configuration
Prompt Engineering
API Integrations
Data Mapping
JSON Debugging
SQL
Workflow Automation
Customer Onboarding
Technical Validation
AI Performance Monitoring
Customer Enablement
Project Management
Value Measurement
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Agents
Agent Builder
Prompt Engineering
AI Workflow Automation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Technical Validation
Proof Of Value
Customer Onboarding
SaaS
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Success
Go-To-Market Systems
Workflow Configuration
AI Performance Monitoring
Outcome Measurement
Customer Experience
Technical Consulting
Production Deployment
Renewals
Expansion
Customer Context Model

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