Jobs in Canada

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Added 1 hour ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
As a Senior Principal Engineer / Technical Director - Tailings & Mine Waste, you will serve as a recognized technical authority and strategic advisor, leading some of the most complex and…
Added 1 hour ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Victoria, BC
- Full-time
As a Senior Principal Engineer / Technical Director - Tailings & Mine Waste, you will serve as a recognized technical authority and strategic advisor, leading some of the most complex and…
Added 1 hour ago
S
Structural Engineer
SYSTRA
Montreal, QC
- Full-time
…within the Co-Development Phase of the ALTO programme, the Engineer will provide design services, coordination and delivery of their work discipline work package for their respective…
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Kelowna, BC
- Full-time
15+ years of experience in mine waste dump and stockpile engineering across diverse terrains and project scales.
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Kelowna, BC
- Full-time
15+ years of experience in mine waste dump and stockpile engineering across diverse terrains and project scales.
Added 1 hour ago
F
Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Infrastructure Management
Ferrovial
Niagara Falls, ON
- Full-time
…the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and…
Added 1 hour ago
F
Webber - AZ/DZ Seasonal Equipment Operator (Guaranteed Hours) - Infrastructure Management
Ferrovial
Niagara Falls, ON
- Full-time
…the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and…
Added 2 hours ago
HB
Platform Engineer - Reliability - Elte FinTech - $125,000-$225,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $125,000 to $225,000 CAD / year
- Full-time
My client are seeking a knowledgeable Platform Engineer to work on their low latency Linux estate.
Added 3 hours ago
A
Sr. I&C Engineer
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
New Graduate, Mechanical Engineering (2027)
AtkinsRéalis
Calgary, AB · Vancouver, BC · Winnipeg, MB · Bedford, NS · Toronto, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Civil Structural Engineer
AtkinsRéalis
Montreal, QC
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Cost Controller
AtkinsRéalis
Mississauga, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
New Graduate, Geotechnical Engineering
AtkinsRéalis
Vancouver, BC · St. John's, NL · Ottawa, ON · Toronto, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
I&C Engineer
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Human Factors Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Team Lead, Engineering Management, East
AtkinsRéalis
Montreal, QC
- Full-time
…strengthen organizational capability while supporting successful project delivery across the…
Added 3 hours ago
A
Team Lead, Engineering Management, West
AtkinsRéalis
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…strengthen organizational capability while supporting successful project delivery across the…
Added 3 hours ago
A
Field Coordinator
AtkinsRéalis
Thunder Bay, ON · Vaughan, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Student Engineering Co-op/Intern
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Engineering New Graduate
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Mechanical Engineer
AtkinsRéalis
Mississauga, ON · Pickering, ON
- Full-time
As a Mechanical Engineer within the Enabling Projects team, you will play a key role in developing the technologies, infrastructure, and strategic initiatives required to support the next…
Added 3 hours ago
A
Senior I&C Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
Senior Electrical Engineer
AtkinsRéalis
Toronto, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…
Added 3 hours ago
A
I&C Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a…

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 3, 2027
Posting language: English
Posted: Sep 8, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

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More about this job

Responsibilities

Lead customer technical success throughout the full lifecycle, from pre-sale proof-of-value pilots and technical validation through onboarding, production deployment, optimization, and renewals. Configure integrations and AI workflows, monitor and improve agent performance, enable users, and demonstrate customer value to support adoption and expansion.

Requirements

The role seeks 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, ideally with AI-powered products, workflow automation, and go-to-market systems. Candidates should be comfortable with API documentation and integrations, JSON payloads, basic SQL, customer workflow configuration, and independently managing technical projects from pilot to production.

Skills

Solutions Engineering
AI Workflow Configuration
Prompt Engineering
API Integrations
Data Mapping
JSON Debugging
SQL
Workflow Automation
Customer Onboarding
Technical Validation
AI Performance Monitoring
Customer Enablement
Project Management
Value Measurement
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Agents
Agent Builder
Prompt Engineering
AI Workflow Automation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Technical Validation
Proof Of Value
Customer Onboarding
SaaS
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Success
Go-To-Market Systems
Workflow Configuration
AI Performance Monitoring
Outcome Measurement
Customer Experience
Technical Consulting
Production Deployment
Renewals
Expansion
Customer Context Model

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