Find work in Canada.

317,591 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
CI
Vice President, Information Systems
Calian in Space & Technology
Ottawa, ON
- Full-time
…energized by solving real-world challenges, we want you on our…
Added 1 hour ago
AP
Senior Strategic Account Manager, Fulfillment
AMZ Prep®
Mississauga, ON
- Full-time
AMZ Prep is an Amazon-first 3PL and commerce enablement company. We run 20+ warehouses across the US and Canada, move over 200,000 units a day, and support more than 1,300 brands.
Added 13 hours ago
XI
Director, Process Excellence and Enablement
Xplore Inc
Markham, ON
- Full-time
The Director, Process Excellence and Enablement is accountable for driving enterprise wide process optimization across customer-facing (external users) and internal operations, with a clear…
Added 13 hours ago
BC
Sales Development Representative (SDR)
Boast Capital LP
Toronto, ON · Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
…consistently, and create a strong handoff experience for the sales…
Added 17 hours ago
R
Manager, Technical Support – Projects & Services (Global)
Ralliant
Toronto, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 19 hours ago
M
Principal Software Engineer
Microsoft
Vancouver, BC
- Full-time
Join the Systems Planning and Architecture (SPARC) team within Azure Hardware Systems and Infrastructure (AHSI), where we are building infrastructure for some of the world's most demanding…
Added 23 hours ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
…post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion…
Added 1 day ago
Q
Manager, Technical Support – Projects & Services (Global)
Qualitrol
Toronto, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 1 day ago
S
Patient Experience iCare Exchange Integrations Engineer
Sanofi
Toronto, ON
- Full-time
Provide DevOps enablement skills and support CI/CD processes to streamline development and deployment workflows.
Added 1 day ago
DC
Senior Water Resources Engineer
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · Oakville, ON · Toronto, ON · Windsor, ON · North York, ON
- Full-time
Dillon's Water Resources team is seeking a Senior Water Resources Engineer to become an integral part of our multidisciplinary group of professionals. This is your chance to dive into…
Added 1 day ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
…With Agentforce woven into every layer of our platform, our team builds intelligent systems that automate repetitive subledger flows, elevate strategic accounting tasks, and power better…
Added 1 day ago
M
Principal Software Engineer
Microsoft
Vancouver, BC
- Full-time
Join the Systems Planning and Architecture (SPARC) team within Azure Hardware Systems and Infrastructure (AHSI), where we are building infrastructure for some of the world's most demanding…
Added 1 day ago
R
Manager, Technical Support – Projects & Services (Global)
Ralliant
Mississauga, ON
- Full-time
Lead a distributed network of factory-based and regional technical support personnel
Added 1 day ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 1 day ago
T
Data Platform Engineering Manager
TD
Toronto, ON
- Full-time
Build and lead a high-performing team of data engineers, platform engineers, integration specialists, and DataOps professionals.
Added 1 day ago
R
VP of Marketing Operations
Revun
Vaughan, ON
- Internship
Use AI and automation to improve research, content operations, reporting, lead qualification, campaign analysis, and team productivity
Added 1 day ago
SI
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Toronto, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
- Full-time
The AVP, Claims - Mid-Market & Specialty will lead the national claims function for Sovereign’s mid-market and Specialty & MGA portfolio, providing strategic and technical leadership across…
Added 1 day ago
U
Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Remote, Canada
- Full-time
- Remote
…get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do…
Added 1 day ago
MT
Technical Staff Engineer-Applications
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
Lead customer platform enablement for Microchip Switchtec® PCIe® switch products, driving robust, system‑level solutions for next‑generation data‑center and AI platforms.
Added 1 day ago
Sr. Product & Design Operations Manager
PagerDuty
Toronto, ON
Serve as the primary liaison for Product and Design on the Product Development AI Transformation initiative, driving team enablement by building custom Claude skills, and operationalizing…
Added 1 day ago
ED
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
The Data Platform Management (DPM) team owns and operates EDC's enterprise data platforms assuring they are secure, reliable, and ready to scale. We enable teams across Enterprise Data…
Added 1 day ago
Manager, Health Concierge - Outbound
Prenuvo
Vancouver, BC
We are looking for an experienced, compassionate people leader to lead our Health Concierge - Outbound team from our Vancouver HQ. The ideal candidate combines strong sales acumen with the…
Added 2 days ago
A
Business Development Rep - Canada
Appficiency
Mississauga, ON
- Full-time
…engaging decision-makers to build a strong pipeline for the sales team. This role is ideal for someone early in their sales career who understands the multi-tech space and is eager to grow…
Added 2 days ago
SI
AVP, Claims, Mid - Market & Specialty
Sovereign Insurance
Toronto, ON
- Full-time
The AVP, Claims - Mid-Market & Specialty will lead the national claims function for Sovereign’s mid-market and Specialty & MGA portfolio, providing strategic and technical leadership across…
Added 2 days ago
U
Sr Customer Success Manager - Bilingual (French/English) / Gestionnaire principal de la réussite client - Bilingue (français/anglais)
UKG
Canada
- Full-time
…get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters - and so do…

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 3, 2027
Posting language: English
Posted: Sep 8, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

Apply About employer

More about this job

Responsibilities

Lead customer technical success throughout the full lifecycle, from pre-sale proof-of-value pilots and technical validation through onboarding, production deployment, optimization, and renewals. Configure integrations and AI workflows, monitor and improve agent performance, enable users, and demonstrate customer value to support adoption and expansion.

Requirements

The role seeks 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, ideally with AI-powered products, workflow automation, and go-to-market systems. Candidates should be comfortable with API documentation and integrations, JSON payloads, basic SQL, customer workflow configuration, and independently managing technical projects from pilot to production.

Skills

Solutions Engineering
AI Workflow Configuration
Prompt Engineering
API Integrations
Data Mapping
JSON Debugging
SQL
Workflow Automation
Customer Onboarding
Technical Validation
AI Performance Monitoring
Customer Enablement
Project Management
Value Measurement
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Agents
Agent Builder
Prompt Engineering
AI Workflow Automation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Technical Validation
Proof Of Value
Customer Onboarding
SaaS
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Success
Go-To-Market Systems
Workflow Configuration
AI Performance Monitoring
Outcome Measurement
Customer Experience
Technical Consulting
Production Deployment
Renewals
Expansion
Customer Context Model

Report this job