Jobs in Canada

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Added 1 min ago
V
Senior Data Engineer
Vero
MB · Manitoba, Canada
- $120,000 to $150,000 CAD / year
- Full-time
Senior Data Engineer required by an exciting, fast-growing, VC-backed technology business looking to build and scale its data infrastructure as it continues to grow.
Added 16 mins ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead…
Added 17 mins ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Added 17 mins ago
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Junior Solutions Engineer
Pontosense
Toronto, ON
- Full-time
Added 17 mins ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Added 47 mins ago
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Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
We are seeking a dynamic and results-driven Associate Software Engineer - Full Stack to join our IT Product Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT…
Added 47 mins ago
Web Engineer, International Expansion
Robinhood
Toronto, ON
We are looking for a Web Engineer to join our team. As a Web Engineer, you will lead the web development process and build products from inception to deployment. We also work closely with…
Added 47 mins ago
JI
Team Lead, Production Engineering
J.D. Irving, Limited
Halifax, NS
- Full-time
Bachelor's Degree in Engineering (B.Eng.) and Professional Engineer (P.Eng.) designation (or equivalent).
Added 1 hour ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Computer Modeling & Simulation Staff Specialist/Engineer P55
Added 1 hour ago
E
Content Executive
Entain
Toronto, ON
- Full-time
…to perform at the height of our potential. Whether you're an engineer, marketer or retail specialist, a career here is a complete game…
Added 2 hours ago
FV
Founder, AI Insurance
Forum Ventures
Canada
- Full-time
Proof of review for professionals: per-matter records proving a licensed lawyer, accountant, engineer, or architect reviewed the AI's work, packaged so coverage holds at renewal
Added 4 hours ago
Senior Engineer - Data Engineering
Altimetrik
Vancouver, BC
Senior Engineer - Data Engineering, with Finance domain having 5-10 years of experience is required to design and develop robust data pipelines using Python and PySpark to support data…
Added 4 hours ago
Senior Engineer - AI
Altimetrik
Vancouver, BC
Added 4 hours ago
SI
CAD Software Engineer, Principal-18736
Synopsys Inc
Ottawa, ON · Nepean, ON
- Full-time
You are a seasoned Software Architect or ASIC design engineer with a strong affinity for design automation and a deep understanding of the complexities involved in advanced semiconductor…
Added 4 hours ago
A
Ingénieur Assurance Qualité // Supplier Quality Engineer
Actalent
MB · Saint-Laurent, MB
- $40 to $60 CAD / hour
- Contract
We are seeking a Quality Assurance Engineer who will be responsible for evaluating and managing supplier quality systems. The role involves maintaining and improving processes for the…
Added 7 hours ago
B
Senior Engineer, Building Electrical
BPA
Toronto, ON
- Full-time
Bring your technical expertise, client instincts, and leadership ambition to BPA’s fast-growing Toronto team. As Senior Engineer, Electrical Engineering, you will take ownership of complex…
Added 7 hours ago
J
Senior Software Engineer II - Platform & Enablement
Jobgether
Canada
- Full-time
…and next steps. Our partner is looking for a Senior Software Engineer II – Platform & Enablement based in…
Added 7 hours ago
J
Founding Engineer
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Founding Engineer based in Canada.
Added 8 hours ago
Engineer
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering - Non-Wires Solutions, the Engineer will support the identification, evaluation and development of Non-Wires Solutions and other grid investment…
Added 12 hours ago
A
Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
We overpay for the right people. We'd rather pay a premium for an engineer who embodies this and multiplies the team than save money on someone who doesn't.
Added 12 hours ago
A
Intermediate Software Engineer
AltaML
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
We overpay for the right people. We'd rather pay a premium for an engineer who embodies this and multiplies the team than save money on someone who doesn't.
Added 12 hours ago
C
Senior Database Engineer (Snowflake)
Cvent
Fredericton, NB · NB · Virtual, New Brunswick
- Full-time
Cvent is seeking a Senior Database Engineer with deep Snowflake expertise to help design, manage,
Added 12 hours ago
C
Senior Database Engineer (Snowflake)
Cvent
Fredericton, NB
- Full-time
Cvent is seeking a Senior Database Engineer with deep Snowflake expertise to help design, manage,
Added 12 hours ago
C
Manager, Engineering
Cvent
Fredericton, NB
- Full-time
Support onboarding, training, and skill development aligned to engineering competencies and each engineer’s growth trajectory.
Added 12 hours ago
C
Senior Software Engineer
Cvent
Fredericton, NB
- Full-time
We are seeking a Senior Software Engineer to join our Splash team!

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 9, 2027
Posting language: English
Posted: Oct 15, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

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More about this job

Responsibilities

Lead customer technical success across pre-sale and post-sale, including proof-of-value pilots, technical validation, onboarding, integrations, and production deployment. Monitor and optimize AI workflows, enable users, measure and communicate business impact, and support customer retention and expansion.

Requirements

Requires 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, preferably with SaaS, AI, or automation products. Candidates should be comfortable with AI models and workflow automation, API documentation and debugging, JSON, basic SQL, customer project ownership, and customer-facing technical and executive sessions.

Skills

Solutions Engineering
AI Prompting
API Integrations
JSON Debugging
SQL
Data Mapping
Workflow Automation
Technical Consulting
Customer Onboarding
AI Workflow Configuration
Prompt Tuning
Project Management
Customer Enablement
Outcome Measurement
Executive Presentations
Customer Success

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Models
Prompting
Prompt Tuning
Workflow Automation
Proof Of Value
Technical Validation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Authentication Debugging
Schema Debugging
SaaS
Customer Onboarding
Customer Success
Production Deployment
Agent Performance
Outcome Measurement
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Experience
Go-To-Market Systems
Renewals
Customer Expansion

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