Jobs in Canada

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Added 18 mins ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead…
Added 48 mins ago
W
Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
We are seeking a dynamic and results-driven Associate Software Engineer - Full Stack to join our IT Product Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT…
Added 48 mins ago
KG
DB2 Cloud Migration Engineer (AWS/Azure)
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
…enterprise database infrastructure and modern, code-driven cloud…
Added 2 hours ago
MN
Corporate Process Engineer
Minth North America, Inc.
Windsor, ON
- $100,000 CAD / year
- Full-time
The Corporate Process Engineer will play a pivotal role in optimizing and standardizing manufacturing processes across multiple facilities within the durable goods sector. This position…
Added 2 hours ago
M
BSP Software Engineer
MANNARINO
Montreal, QC
- Full-time
We are seeking an experienced BSP Software Engineer to support the development of a next-generation embedded computing platform for an in-flight entertainment system.
Added 2 hours ago
MS
Synthetic Aperture Radar Systems Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a SAR Payload System Engineer to support our current and next‑generation earth observation and remote sensing satellites. The SAR System Engineer will own the definition,…
Added 2 hours ago
MS
Digital Payload System Engineer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Digital Payload System Engineer for design, integration, verification, and operational support for current and next‑generation earth observation and communications…
Added 2 hours ago
MS
Intermediate Electronics Validation and Test Engineer/Designer
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
The intermediate Electronics Validation and Test Engineer/Designer will be responsible for design, integration and commissioning of specialized electronic test equipment for testing mixed…
Added 4 hours ago
Senior Engineer - Data Engineering
Altimetrik
Vancouver, BC
Senior Engineer - Data Engineering, with Finance domain having 5-10 years of experience is required to design and develop robust data pipelines using Python and PySpark to support data…
Added 4 hours ago
SI
CAD Software Engineer, Principal-18736
Synopsys Inc
Ottawa, ON · Nepean, ON
- Full-time
You are a seasoned Software Architect or ASIC design engineer with a strong affinity for design automation and a deep understanding of the complexities involved in advanced semiconductor…
Added 12 hours ago
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Senior Database Engineer (Snowflake)
Cvent
Fredericton, NB · NB · Virtual, New Brunswick
- Full-time
Cvent is seeking a Senior Database Engineer with deep Snowflake expertise to help design, manage,
Added 12 hours ago
C
Senior Database Engineer (Snowflake)
Cvent
Fredericton, NB
- Full-time
Cvent is seeking a Senior Database Engineer with deep Snowflake expertise to help design, manage,
Added 12 hours ago
C
Manager, Engineering
Cvent
Fredericton, NB
- Full-time
Support onboarding, training, and skill development aligned to engineering competencies and each engineer’s growth trajectory.
Added 12 hours ago
C
Senior Site Reliability Engineer (Edge Security)
Cvent
Fredericton, NB
- Full-time
…background and are interested in developing internal tools and automation, Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning,…
Added 13 hours ago
SC
Enterprise Adobe Experience Manager (AEM) Specialists – Expression of Interest (Open Roles: AEM Core Developer |Front-end Developer |Leads|Architects)
Spareminds Consulting Services Inc
Toronto, ON
- Full-time
🚀 4. AEM DevOps Engineer (Infrastructure Focus)
Added 13 hours ago
A
Software Engineer
Anchorbase
Toronto, ON · Calgary, AB
- Full-time
…with these technologies is useful but not required. The right engineer can learn a new language or framework when the work requires…
Added 13 hours ago
GF
Electronics Engineer, Diagnostics & Data Acquisition
General Fusion Inc.
Richmond, BC
- Full-time
General Fusion is seeking a Senior Electronics Engineer to join our Controls & Electronics team. This team designs and supports the data acquisition, instrumentation, and control…
Added 13 hours ago
F
QA Engineer
Fours
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We're hiring a QA Engineer based in to join our growing Vancouver team. You'll own quality across our platform - a system that integrates deeply with AWS, GCP, and Azure Marketplace APIs as…
Added 13 hours ago
F
Senior Product Manager
Fours
Vancouver, BC
- Full-time
We’re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You’ll lead the strategy, product…
Added 13 hours ago
F
Senior Solutions Engineer
Fours
Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
We’re hiring a Senior Solutions Engineer to work directly at the intersection of product engineering and customer integrations.
Added 13 hours ago
MT
Staff Software Engineer
Maximum Technologies, Inc.
Remote, Canada
- Full-time
- Remote
…compliance systems a bank actually runs on. As a Staff Software Engineer, you would own a domain service outright: its schema, its API, its workflows, its tests. When a change touches…
Added 13 hours ago
CP
Software engineer
Canada Peptide Research
Toronto, ON
- Full-time
We are seeking a skilled and motivated Computer Engineer to join our team. The successful candidate will be responsible for designing, developing, testing, and maintaining computer…
Added 14 hours ago
L
Murex DevOps
Luxoft
Toronto, ON
- Full-time
As a DevOps Engineer, you will be responsible for designing, building, and operating automated platforms that enable reliable, secure, and scalable delivery of the MX platform across SaaS,…
Added 17 hours ago
C
Automation Testing | API & UI Testing (US Based Role - TN Visa)
Capgemini
Mississauga, ON
- Full-time
We are seeking an experienced Quality Engineer with strong expertise in test automation, API testing, cloud technologies, and CI/CD practices. The ideal candidate will have a solid…
Added 17 hours ago
LC
Senior Process Engineer
Linamar Corporation
Guelph, ON
- Full-time
As a Senior Process Engineer, you will be responsible for the full scope of projects, including development, planning, execution and implementation of manufacturing processes for new and…

Mosaic AI

Solutions Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 9, 2027
Posting language: English
Posted: Oct 15, 2026

Original job description

About Us:

Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered across a company's systems, then act on it across the case lifecycle: automating what we can, escalating to a human expert when it matters. Built on 100+ deep integrations, the platform runs products already live in production, including Self-Service, Knowledge, Triage, Assist, Intelligence, Alerting, and QA, all sharing one foundation so they ship fast and improve as the platform grows.

That shared foundation makes this an exciting, unusual place to build. Each product we launch would have been an entire company in the pre-AI era; for us, it's a focused product on common infrastructure, so each deployment builds on the last. Our no-code Agent Builder lets teams design and deploy agents with governance and traceability, while our Customer Context Model routes recurring issues and account risk to the teams that can fix them. Every deployment lowers our customers' cost to serve. We're hiring engineers and product leaders who want to build systems that get more capable the more they run.

About The Role

We’re hiring a Solutions Engineer to own the technical and operational success of our customers from pre-sale through post-sale. This is a full-lifecycle role: you’ll run POVs, lead onboarding, configure and tune AI workflows, and drive real adoption and expansion outcomes.

This is not a demo jockey role. You will be embedded with customers to make AI work in production - configuring integrations, managing agent performance, solving real workflow problems, and proving value.

Requirements:

What You’ll Do:

Partner with AEs to run high-impact POVs (proof-of-value pilots)
Own technical validation: data mapping, light integrations, prompt setup, outcome measurement
Be the technical face of the company in pre-sale cycles
Own onboarding: configure AI workflows, connect integrations, ensure functional go-live
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Prove and communicate value: track impact metrics, partner with AE and Value team on expansions
Retain ownership of technical success through renewals

Who You Are:

AI-fluent: You understand how AI models work (prompting, edge cases, accuracy, drift) and can speak confidently about them with customers.You stay ahead of AI trends, experiment with the latest tools and techniques, and aren't afraid to hack together fast, creative solutions to demonstrate what’s possible. You know that delivering AI in the wild takes iteration, curiosity, and a builder’s mindset.
Technical: You’re comfortable reading API docs, debugging JSON payloads, writing basic SQL, and working hands-on with data.
Operational: You can map a customer’s workflow, translate it into a system configuration, and drive the changes needed to make AI stick.
Customer-facing: You can lead a technical working session and hold the room in an executive QBR.
Outcome-oriented: You don’t just deliver tasks - you deliver successful, referenceable deployments that grow.

Experience We’re Looking For:

2–4 years in a solutions engineering, technical consulting, TAM, or implementation role at a SaaS, AI, automation, or consulting firm
Experience working directly with AI powered products, workflow automation platforms, and GTM systems (e.g., Salesforce, Zendesk, Intercom, Atlassian, Gong)
Strong working knowledge of API integrations - including how to read API docs, test endpoints, structure payloads, and debug authentication or schema issues
Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
Ability to independently manage technical customer projects end-to-end - from pre-sale pilots to full production delivery and ongoing optimization

Why This Role Matters:

We’re an AI-native platform used by GTM and CX teams in modern B2B SaaS companies. Our customers trust us to leverage AI to transform how their customer facing teams operate. This role is the tip of the spear in making that real. You’re the difference between a cool demo and a live deployment that drives revenue.

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More about this job

Responsibilities

Lead customer technical success across pre-sale and post-sale, including proof-of-value pilots, technical validation, onboarding, integrations, and production deployment. Monitor and optimize AI workflows, enable users, measure and communicate business impact, and support customer retention and expansion.

Requirements

Requires 2–4 years of experience in solutions engineering, technical consulting, technical account management, or implementation, preferably with SaaS, AI, or automation products. Candidates should be comfortable with AI models and workflow automation, API documentation and debugging, JSON, basic SQL, customer project ownership, and customer-facing technical and executive sessions.

Skills

Solutions Engineering
AI Prompting
API Integrations
JSON Debugging
SQL
Data Mapping
Workflow Automation
Technical Consulting
Customer Onboarding
AI Workflow Configuration
Prompt Tuning
Project Management
Customer Enablement
Outcome Measurement
Executive Presentations
Customer Success

Visa sponsorship

Not detected in the job text

Keywords

Artificial Intelligence
AI Models
Prompting
Prompt Tuning
Workflow Automation
Proof Of Value
Technical Validation
API Integrations
API Documentation
JSON
SQL
Data Mapping
Authentication Debugging
Schema Debugging
SaaS
Customer Onboarding
Customer Success
Production Deployment
Agent Performance
Outcome Measurement
Salesforce
Zendesk
Intercom
Atlassian
Gong
Customer Experience
Go-To-Market Systems
Renewals
Customer Expansion

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