Jobs in Canada

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Added 15 mins ago
SA
Accounting and Finance Administrator
SSP America
Kelowna, BC
- Full-time
The Shared Services Specialist is a dual-matrix position that will provide support in finance, accounting and human resources administrative functions within an airport setting. This is an…
Added 15 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 15 mins ago
MH
Customer Experience & Sales Specialist
Mosaic Home Services
AB · Edmonton, AB
- Full-time
Provide friendly, professional, and solution-focused support.
Added 15 mins ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 30 mins ago
T
Head of IoT Services (12 Month Maternity Cover)
Trackunit
London, ON
- $99,000 to $123,000 CAD / year
- Full-time
Proximity to the product and the customer. You will work across Sales, Customer Success, Professional Services, Supply Chain, and Engineering to make sure deployments land consistently and…
Added 45 mins ago
PV
Registered Veterinary Technologist (RVT)
P3 Veterinary Partners
Cranbrook, BC
- Full-time
…established and friendly team of 2 Vets, 2 RVTs and an incredible support staff roster run a busy and successful Companion Animal Practice. We practice team-based medicine and have a…
Added 45 mins ago
PV
Small Animal Veterinarian
P3 Veterinary Partners
Cranbrook, BC
- Full-time
…mountains. This is the perfect location for an adventurous professional interested in a beautiful balance of work and play. Cranbrook also boasts a small international airport, and is only…
Added 45 mins ago
HM
Internal Medicine
Health Match BC
Abbotsford, BC
- Full-time
…in Medical Oncology, Radiation Oncology, Palliative care and support services such as Nutrition, Clinical Trials and Patient and Family…
Added 45 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
…primary health care as well as mental health and substance use support for clients to achieve success with reintegration in their community. The FP is an important member of the health care…
Added 45 mins ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Pharmaceutical Sciences Building (PHRM)
- $4,576 to $4,808 CAD / month
- Full-time
Continuing Pharmacy Professional Development (CPPD) within the UBC Faculty of Pharmaceutical Sciences develops and delivers continuing education and professional development programs for…
Added 45 mins ago
Application Developer
Livingston International
Toronto, ON
…or more business units. The Application Developer provides support to the end-users and respond to applications related to queries or issues. The role requires an understanding of business…
Added 1 hour ago
PM
Junior Software Developer
Proline Management Ltd.
Langford, BC
- $60,000 to $65,000 CAD / year
- Full-time
…other developers on creating and elevating property management systems that align with our ambitious organization goals leading to enhanced efficiency, the streamlining of workflow…
Added 1 hour ago
HN
Millwright
Hartmann North America
Brantford, ON
- Internship
12 hour night shift (7:00pm-7:00am)
Added 1 hour ago
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Service Advisor | Yorkdale Nissan
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
Added 1 hour ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
This position plays an important role in ensuring the efficient receipt, distribution, purchasing, and inventory management of supplies that support the delivery of exceptional patient care.
Added 1 hour ago
AU
Security Professional
Allied Universal
Victoria, BC
- $21 CAD / hour
- Part-time
Allied Universal is seeking a reliable, professional, and customer-focused Security Professional - Banking to join our team in Victoria,BC.
Added 1 hour ago
TW
Sales Associate
The Wine Shop
Oakville, ON
- Temporary
2 years of customer service experience required
Added 1 hour ago
TP
Registered Physiotherapist
The Physio Studio Health and Wellness Center
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…integrated, personalized treatment plans. The environment is professional, supportive, and client-focused, providing practitioners with opportunities to work closely with other health and…
Added 1 hour ago
T
Entry Level Investment Tax Administrator (New Grads Welcome - 100% In Office)
TEKsystems
Toronto, ON
- $22 to $23 CAD / hour
- Full-time
Fully on-site in Toronto, 5 days per week
Added 1 hour ago
RM
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Must be available to work day and evening shifts, Monday to Sunday
Added 1 hour ago
S
Youth and Family Counsellor, Mental Health Program - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Do you have the ability to support patients ages 5-17 with self-regulation and daily living activities? Are you able to coach parents/caregivers with positive behavioural support skills? Do…
Added 1 hour ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
…understanding of life insurance business operations with respect to systems functionality, policy administration, and best…
Added 1 hour ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 2 hours ago
AU
Security Professional
Allied Universal
Calgary, AB
- $18 CAD / hour
- Full-time
Allied Universal is seeking a reliable, professional, and customer-focused Security Professional to join our team in Calgary, AB
Added 2 hours ago
SC
Project Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…resources, supportive leadership and meaningful opportunity for professional growth. The scale of the business provides Project Managers with the resources and team support to concentrate…

Mosaic Home Services

Customer Experience & Sales Specialist

AB, Canada
Edmonton, AB, Canada

$18.00 - $22.00 per hour · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $18.00 - $22.00 per hour
Job type: Full-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

MOSAIC HOME SERVICES
Downright Demolition | Five Star Holiday Decor | Everlast Vinyl Fencing | Screen Savers | Colour Envy Painting | Miraculous Maids | Shine Above

Customer Experience & Sales Specialist
Edmonton, Alberta | Full-Time

About Mosaic Home Services
At Mosaic Home Services, we help homeowners maintain and improve their homes through a portfolio of trusted service brands. We believe exceptional customer experiences start with exceptional team members, and we're looking for someone who enjoys connecting with people, solving problems, and helping customers find the right solutions for their homes.

As a Customer Experience & Sales Specialist, you'll be at the centre of the customer journey - from the first conversation through booking and scheduling. You'll help homeowners understand our services, answer questions, recommend solutions, and turn customer conversations into successful outcomes.
This is a fast-paced role for someone who enjoys variety, communication, and the satisfaction of helping customers while contributing directly to company growth.
If you enjoy helping people, staying organized, and being part of a supportive team, we'd love to hear from you.

What You'll Do
Customer Experience & Sales
Respond to inbound customer calls, emails, texts, and online inquiries.
Build rapport with customers and understand their needs.
Educate customers on Mosaic services and help them choose the right solution.
Convert customer inquiries into booked appointments and sales opportunities.
Recommend additional services when appropriate based on customer needs.
Answer questions, address concerns, and create confidence throughout the booking process.
Follow up with customers to ensure opportunities are not missed.

Scheduling & Coordination
Schedule appointments accurately using our CRM and scheduling systems.
Maintain detailed customer records, notes, and service information.
Coordinate with operations teams, technicians, and franchise partners to support successful service delivery.
Ensure field teams have the information they need to provide an exceptional customer experience.
Help identify and resolve scheduling challenges quickly and proactively.

Customer Support & Problem Solving
Provide friendly, professional, and solution-focused support.
Triage customer concerns and determine the best next step.
Communicate updates and changes clearly with customers and internal teams.
Ensure every interaction leaves the customer feeling supported.

Administrative Excellence
Maintain accurate records and documentation.
Keep CRM information organized and up to date.
Support process improvements that help the team deliver a better customer experience.

What Success Looks Like
Customers feel valued, understood, and confident choosing Mosaic.
Customer inquiries are successfully converted into booked appointments.
Schedules are accurate and teams are set up for success.
Follow-ups are completed consistently.
Customer concerns are handled quickly and professionally.
You contribute to team goals around customer satisfaction, booking success, and operational excellence.

What We're Looking For
Someone who genuinely enjoys helping and connecting with people.
Strong communication skills with the ability to build trust quickly.
A customer-first mindset with a natural sales approach.
Comfortable handling multiple conversations and priorities in a fast-paced environment.
Organized, detail-oriented, and accountable.
Confident learning new software and systems.
Calm under pressure and able to problem-solve effectively.
Previous customer service, sales, scheduling, hospitality, retail, or call centre experience is an asset.

Experience That Transfers Well
People who are successful in this role often come from:

Customer service teams
Inside sales or appointment-setting roles
Sales
Hospitality and restaurants
Call centres and customer support teams

What We Offer
Stable, year-round employment with a growing company
On-the-job training and ongoing support
A collaborative team environment
Opportunities to learn multiple areas of the business
Career growth opportunities within the Mosaic group
A role where your conversations directly impact customer satisfaction and company growth

Who You'll Enjoy Working With
Our team values accountability, communication, teamwork, and continuous improvement. We support one another, celebrate wins together, and take pride in creating exceptional experiences for our customers every day.

Compensation

$18.00 - $22.00 per hour

Apply Now
Know someone who would be a perfect fit? Let them know!

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to customer inquiries, understand their needs, recommend appropriate services, and convert conversations into booked appointments and sales opportunities. Schedule and coordinate services, maintain accurate CRM records, follow up with customers, and resolve concerns in collaboration with operations teams and service partners.

Requirements

The role calls for strong communication, a customer-first mindset, a natural approach to sales, organization, accountability, and the ability to manage multiple priorities and solve problems under pressure. Previous experience in customer service, sales, scheduling, hospitality, retail, or a call centre is an asset, and candidates should be comfortable learning new software and systems.

Skills

Customer Service
Sales
Communication
Appointment Scheduling
Customer Relationship Building
Problem-Solving
Organization
Attention to Detail
CRM Systems
Customer Support
Follow-Up
Coordination
Time Management
Upselling
Recordkeeping

Benefits

Stable Year-Round Employment
On-the-Job Training
Ongoing Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Inside Sales
Appointment Setting
Inbound Calls
Email Inquiries
Text Inquiries
Online Inquiries
Appointment Booking
Scheduling
CRM
Customer Records
Service Coordination
Operations Teams
Technicians
Franchise Partners
Customer Follow-Up
Sales Opportunities
Service Recommendations
Customer Support
Problem-Solving
Process Improvement
Home Services
Consumer Services

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Work requirements

Jobs in Canada