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Operations Manager

  • Sarnia, ON, Canada

$60,315.72 - $105,277.66 · Full-time

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Job details

Pay
$60,315.72 - $105,277.66
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Summary

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

Job Duties

  • Maintains all sales support activities at the branch.
  • Trains sales staff on sales related systems, databases, and associated processes.
  • Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
  • Implements and maintains pricing per established policies.
  • Manages collections process and maintains overall responsibility for outstanding invoices.
  • Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
  • Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
  • Assists customers and suppliers to resolve order problems.
  • Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
  • May fill in for other lower-level roles within the branch.
  • Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

  • Proficient in Microsoft Office.
  • Excellent communication and presentation skills to all levels of employees.
  • Industry and sales experience preferred.
  • Ability to perform financial calculations and generate reports.
  • Demonstrated people and leadership skills with a record of achieving positive business results.
  • Ability to manage multiple responsibilities and projects.
  • Professional, self-motivated employee with excellent interpersonal skills.
  • Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Compensation

$60,315.72 - $105,277.66

Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
More about this job

Responsibilities

Manages branch sales support and administrative services, including training sales staff, processing orders, maintaining pricing, handling collections and accounts payable, and resolving customer and supplier issues. Oversees branch inventory and prepares reports on customer inquiries, sales trends, complaints, delivery, and service problems.

Requirements

Typically requires a high school diploma or GED and at least five years of related experience, or an equivalent combination. Candidates should be proficient in Microsoft Office and demonstrate strong communication, leadership, financial calculation, reporting, organizational, interpersonal, and decision-making skills; industry and sales experience is preferred.

Skills

  • Sales Support
  • Customer Support
  • Order Processing
  • Pricing Management
  • Collections Management
  • Accounts Payable
  • Inventory Management
  • Report Generation
  • Microsoft Office
  • Financial Calculations
  • Communication
  • Presentation Skills
  • People Leadership
  • Project Management
  • Problem Resolution
  • Decision-Making

Benefits

  • Healthcare Coverage
  • Retirement Savings
  • Vacation Pay
  • Sick Pay
  • Holiday Pay

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Sales
  • Customer Service & Support
  • Finance & Accounting
  • Logistics

Keywords

  • Sales Support
  • Branch Operations
  • Customer Service
  • Order Processing
  • Pricing Policies
  • Collections
  • Outstanding Invoices
  • Accounts Payable
  • Expense Invoices
  • Inventory Invoices
  • Freight Invoices
  • Debit Memos
  • Inventory Management
  • Stock Replenishment
  • Sales Trends
  • Customer Complaints
  • Delivery Issues
  • Service Problems
  • Microsoft Office
  • Financial Calculations
  • Report Generation
  • Sales Training
  • Distribution
  • Leadership
  • People Management
  • Industry Experience
  • Sales Experience

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