Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Oct 26, 2026

Hiring at a glance

View jobs

Open jobs: 3,367
Employers: 666

Advertised starting pay

Average starting payCAD / hour: $18.84Across 455 listings
Average starting payCAD / year: $47,995Across 72 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%181 listings
On-site: 94%3,149 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (506), Farm Boy Inc. (348), Shoppers Drug Mart (302).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Full-time
Added 11 days ago
C
Customer Service Representative (CSR)
Codentrel
Mississauga, ON
- Full-time
Codentrel, a leader in IT, telecom, and AI-driven solutions, is seeking an enthusiastic and customer-focused Customer Service Representative (CSR) to join our team. This role is critical in…
Added 11 days ago
Call Center Agent - 12 Month Contract
Rejuvenation
Calgary, AB
Added 11 days ago
C
Client Service Representative - Part-time (15 hours/week)
CIBC
Summerside, PE
- Part-time
Added 11 days ago
C
Client Service Representative, 30h/weekly - Quebec city
CIBC
Quebec, QC · Sillery
- Part-time
Added 11 days ago
B
Customer Service Representative
BMO
Port Perry, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 11 days ago
CO
P1488 - Customer Service Representative
City of Moncton
Moncton, NB
- $47,769 to $56,204 CAD / year
- Full-time
Customer Service Representatives (CSR’S) are responsible for providing front-line customer service for the City of Moncton through phone, email, and in-person interactions. Using a variety…
Added 11 days ago
SD
Pharmacy Assistant, Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 11 days ago
SD
Pharmacy Assistant - Customer Service Representative
Shoppers Drug Mart
Toronto, ON
- Full-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Waterloo, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
R
Customer Service Associate (Open availability)
RONA
Welland, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 11 days ago
TH
Customer Service Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 11 days ago
PH
Customer Service Representative
Parker Hannifin
Milton, ON
- Full-time
The Customer Experience team is looking for a candidate to fill the role of a Customer Service Representative. The successful candidate will be responsible for delivering premier service…
Added 11 days ago
CC
Customer Service Representative (Bilingual)
Canadian Centre for Occupational Health and Safety
Hamilton, ON
- Full-time
Added 11 days ago
CK
Part Time Overnight Customer Service Representative
Circle K
Manuels, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 11 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 11 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Coquitlam, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 11 days ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 11 days ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 11 days ago
C
Client Service Representative, 31h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
Added 11 days ago
C
Client Service Representative, 15h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
Added 11 days ago
TG
Customer Service Assistant (Community Services)
Thrive Group Canada
Hamilton, ON
- Full-time
Added 11 days ago
BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID
Green Shield Canada
Montreal, QC

Motion

Senior Customer Service Representative

Lethbridge, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Summary

Under limited supervision, the Senior Customer Service Representative responds to

customer inquires and places customer orders to ensure customer expectations are

accurately determined and met. This role has in-depth knowledge of the company's

products and services. The Senior Customer Service Representative develops and

broadens relationships with customers to fully understand needs and wants. This role

provides guidance and advice to less experienced Customer Service Representatives.

Job Duties

Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

Reliability, organization, and attention to detail required.
Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Apply About employer

More about this job

Responsibilities

Respond to complex customer inquiries, provide quotes, enter and fulfill orders, source products, and resolve issues while building customer relationships and supporting repeat business. Negotiate pricing within established parameters, manage inventory and shipping needs, and coach less experienced customer service representatives.

Requirements

Typically requires a high school diploma or GED and at least five years of related experience, or an equivalent combination. Requires reliability, organization, attention to detail, strong communication and computer skills, multitasking and time-management ability, negotiation skills, and strong product knowledge; an excellent driving record is preferred.

Skills

Customer Service
Product Knowledge
Communication
Negotiation
Order Entry
Customer Relationship Building
Inventory Management
Problem Solving
Coaching
Organization
Attention To Detail
Multitasking
Time Management
Computer Skills
Written Communication
Verbal Communication

Benefits

Healthcare Coverage
Retirement Savings
Vacation Pay
Sick Pay
Holiday Pay

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Product Knowledge
Quotes
Order Entry
Telephone Orders
Fax Orders
Email Orders
Counter Sales
Gross Profit
Price Negotiation
Customer Relationships
Process Improvement
Inventory Management
Backorder Expediting
Order Fulfillment
Product Sourcing
Shipping Methods
Customer Returns
Coaching
Branch Operations
Quality
Safety
Computer Skills
Communication
Time Management
High School Diploma
GED
Driving Record

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