Customer service jobs in Canada

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Added 29 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Coquitlam, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 29 days ago
Customer Service Representative
Kirmac Collision and Autoglass
Richmond, BC
…years, Kirmac has delivered quality workmanship and exceptional customer service helping people get back on the road while turning repair experiences into something positive. As the…
Added 29 days ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 29 days ago
C
Client Service Representative, 31h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 29 days ago
C
Client Service Representative, 15h/weekly - Victoriaville
CIBC
Victoriaville, QC · Perreault & Notre Dame
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 29 days ago
TG
Customer Service Assistant (Community Services)
Thrive Group Canada
Hamilton, ON
- Full-time
Added 29 days ago
BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID
Green Shield Canada
Montreal, QC
The Customer Service Supervisor plays a critical leadership role within the Contact Centre, responsible for driving strong performance, coaching excellence, and employee engagement across a…
Added 29 days ago
TA
Customer Service Representative (Calgary - Sunridge)
Trail Appliances Ltd.
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 29 days ago
TA
Customer Service Representative (Calgary - Sunridge)
Trail Appliances AB/SK
Calgary, AB
- Full-time
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values…
Added 29 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
M
Senior Customer Service Representative
Motion
Lethbridge, AB
- Full-time
Under limited supervision, the Senior Customer Service Representative responds to
Added 29 days ago
B
Customer Service Representative
BMO
Alma, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 29 days ago
BB
Customer Service Representative (Full Time)
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for a customer service representative (cashier), which we call an omni-channel specialist at Best Buy. As a customer service representative…
Added 29 days ago
L
Customer Service Representative (Casual) - Long Sault
LCBO
Saint-André-d'Argenteuil, QC
- Part-time
…your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer,…
Added 29 days ago
HI
Customer Support Representative
HUB International
Abbotsford, BC
- Full-time
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
E
Customer Service Agent
Entain
Kahnawake Indian Reserve No. 14, QC · Kahnawake
- Full-time
Following on from training, employees will work in a hybrid model (typically 1 office day per week)
Added 29 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 29 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 29 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Motion

Senior Customer Service Representative

Lethbridge, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 14, 2026

Original job description

Summary

Under limited supervision, the Senior Customer Service Representative responds to

customer inquires and places customer orders to ensure customer expectations are

accurately determined and met. This role has in-depth knowledge of the company's

products and services. The Senior Customer Service Representative develops and

broadens relationships with customers to fully understand needs and wants. This role

provides guidance and advice to less experienced Customer Service Representatives.

Job Duties

Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

Reliability, organization, and attention to detail required.
Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Company Information

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to complex customer inquiries, provide quotes, enter and fulfill orders, source products, and resolve issues while building customer relationships and supporting repeat business. Negotiate pricing within established parameters, manage inventory and shipping needs, and coach less experienced customer service representatives.

Requirements

Typically requires a high school diploma or GED and at least five years of related experience, or an equivalent combination. Requires reliability, organization, attention to detail, strong communication and computer skills, multitasking and time-management ability, negotiation skills, and strong product knowledge; an excellent driving record is preferred.

Skills

Customer Service
Product Knowledge
Communication
Negotiation
Order Entry
Customer Relationship Building
Inventory Management
Problem Solving
Coaching
Organization
Attention To Detail
Multitasking
Time Management
Computer Skills
Written Communication
Verbal Communication

Benefits

Healthcare Coverage
Retirement Savings
Vacation Pay
Sick Pay
Holiday Pay

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Product Knowledge
Quotes
Order Entry
Telephone Orders
Fax Orders
Email Orders
Counter Sales
Gross Profit
Price Negotiation
Customer Relationships
Process Improvement
Inventory Management
Backorder Expediting
Order Fulfillment
Product Sourcing
Shipping Methods
Customer Returns
Coaching
Branch Operations
Quality
Safety
Computer Skills
Communication
Time Management
High School Diploma
GED
Driving Record

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Customer service jobs in Canada

Post Office Clerk, Hourly Part Time Day

Customer Service Representative

Customer Service Representative (Motivator) - Mississauga Heartland Town Centre

Client Service Representative, 31h/weekly - Victoriaville

Client Service Representative, 15h/weekly - Victoriaville

Customer Service Assistant (Community Services)

BILINGUAL CUSTOMER SERVICE SUPERVISOR - HYBRID

Customer Service Representative (Calgary - Sunridge)

Customer Service Representative (Calgary - Sunridge)

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative

Customer Service Representative