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Client Care Coordinator - Service
Motion LP
Calgary, AB
Full-time
Consider joining us as a Client Care Coordinator if:
Client Care Coordinator - Service
Motion LP
Whitby, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Client Care Coordinator - Service
Motion LP
Toronto, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Client Care Coordinator - Service
Motion LP
Kingston, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Client Relations Coordinator
Lift Auto Group
Port Coquitlam, BC
20 to 23 CAD / hour
Full-time
CSN Port Coquitlam is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and…
Client Relations Coordinator
Lift Auto Group
Dawson Creek, BC
20 to 22 CAD / hour
Full-time
CSN Dawson Creek is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and guide…
Client Relations Coordinator
Lift Auto Group
Markham, ON
Up to 21 CAD / hour
Full-time
Intact Service Centre - Markham is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our…
Client Services Coordinator, PT
Spectrum Health Care
Toronto, ON
19 to 20 CAD / hour
Part-time
We are hiring Part Time Client Services Coordinators to work at our Toronto office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service…
Client Services Coordinator, PT (Evening/Weekend)
Spectrum Health Care
Markham, ON
19 to 20 CAD / hour
Part-time
We are hiring Part Time Client Services Coordinators to work at our Markham office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service…
Client Implementation Coordinator
Blackline Safety
Calgary, AB
Full-time
The Client Implementation Coordinator serves as the primary contact for new Blackline clients and those undergoing major account changes, ensuring smooth and successful implementations.…
Client Implementation Coordinator
Blackline Safety
Remote, Canada
Full-time · Remote
The Client Implementation Coordinator serves as the primary contact for new Blackline clients and those undergoing major account changes, ensuring smooth and successful implementations.…
Client Retention Coordinator
TouchBistro
Toronto, Ontario
50,000 to 60,000 CAD / year
Full-time
TouchBistro is looking for a Customer Care Coordinator to join our growing team and support our customers when they need it most. This role is part of the Customer Success department and…
Client Relations & Event Coordinator
Blake, Cassels & Graydon LLP
Toronto, Ontario
Full-time
Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently looking for a Client Relations & Event Coordinator to join the Client Relations &…
Client Experience & Early Learning Coordinator
Oxford Learning Stoney Creek
Cambridge, ON
Full-time
Careers > Client Experience & Early Learning Coordinator
Client Relations & Events Coordinator
McCarthy Tétrault LLP
Calgary, AB
Full-time
We are recruiting for a Client Relations & Events Coordinator to join our team in our Calgary office. The successful candidate must have a minimum of 2 years relevant work experience and…
Client Experience & Early Learning Coordinator
Oxford Learning Centres Inc.
Cambridge, ON
Full-time
Oxford Learning Cambridge is seeking a Client Experience & Early Learning Coordinator to join our team. This unique role combines family relations, educational support, administration, and…
Chief of Staff to the COO
AMZ Prep®
Mississauga, ON
Full-time
You'll sit at the center of Fulfillment, Freight, Parcel, Client Success, and Operational Technology. You'll own the ops operating cadence, drive accountability across 20+ partner…
Account Coordinator
CarltonOne
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Account Coordinator will be an integral part of our Client Success team. This role will support the Client Success Managers (CSM) in the strategic implementation and execution of client…
Added 12 hours ago
Office & Business Operations Coordinator
Jama HR Express
Richmond, BC
75,000 CAD / year
Full-time
Our client is seeking a reliable, highly organized, and proactive Office & Business Operations Coordinator to join their team in a permanent, full-time capacity.
HSE Coordinator
RECRUITMENT PARTNERS INC.
Regina, SK
Full-time
Our client is seeking an HSE Coordinator to support the delivery and continuous improvement of health, safety, and disability management programs across a multi-site operation. This role…
Claims Management Coordinator
RECRUITMENT PARTNERS INC.
Spruce Grove, AB
Full-time
Our client is seeking a Claims Management Coordinator to oversee workplace injury and disability claims while supporting positive outcomes for employees and the organization. This role…
Procurement & Inventory Coordinator
RECRUITMENT PARTNERS INC.
Edmonton, AB
Full-time
Our client is seeking a Procurement & Inventory Coordinator to support production and operational requirements through effective inventory management and procurement coordination. This role…
Marketing Coordinator
Colliers International
Toronto, ON
Full-time
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.
Coordonnateur(trice) marketing et administratif(ve) | Marketing & Administrative Coordinator
Colliers International
Montreal, QC
Full-time
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.
Data Coordinator
Colliers International
Calgary, AB
Full-time
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

Motion LP

Client Care Coordinator - Service

Toronto, ON, Canada

Full-time

Fair and attractive compensation with a salary range from $35,000 - $45,000 annually.

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Client Care Coordinator will manage client communications, schedule technician appointments, and oversee order administration to ensure an outstanding customer experience. They will collaborate with sales and service teams to maintain accurate records and facilitate the delivery of mobility and accessibility equipment.

Requirements

Candidates should have experience in a fast-paced office or customer-facing environment with strong organizational and communication skills. Proficiency in Microsoft Office and the ability to manage competing priorities are essential for this role.

Experience

0 to 2 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Customer service
Call center experience
Problem solving
Organizational skills
Attention to detail
Communication skills
Microsoft Office Suite
Database management
Scheduling
Relationship building
Administrative support
Time management
Interpersonal skills
Empathy
Adaptability

Benefits

Vacation and personal days
RRSP/DPSP match program
Maternity/parental leave top-up
Employee Assistance Program
Employee Discount Program
Tenure recognition
Employee Referral Bonus Program
Professional Development Reimbursement
Pooled bonus plan
Goodlife Fitness corporate membership discount

Minimum pay

$35,000

Maximum pay

$45,000

Pay currency

CAD

Pay period

YEAR

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Customer Experience
Mobility Solutions
Accessibility
Service Coordination
Order Administration
Microsoft Office
Database Management
Healthcare Industry
Personal Mobility Devices
Scheduling
Communication
Problem Solving
Relationship Management
Administrative Support
Inventory Coordination
Client Relations
Professional Development

Original job description

Consider joining us as a Client Care Coordinator if:

You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues, professionals, and clients. You seek opportunities to enhance the lives of those around you and find satisfaction in solving problems.

About Motion:

Canadian-owned and operated, Motion is Canada’s leading full-service mobility and accessibility solutions provider and has served communities across Alberta, BC, Manitoba, Ontario, and Saskatchewan for more than 40 years through our network of 48 locations. Our knowledgeable and caring team of experts supports individuals and those who care for them by delivering solutions that make life accessible for everyone. Our products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to ensure the independence, mobility, and safety of clients of all ages.

The role:

We are adding a compassionate, problem-solving, and responsive Client Care Coordinator to our team in Toronto, ON. This posting is for an existing vacancy. You will deliver an outstanding customer experience every time to our valued clients, their loved ones, and the community healthcare practitioners that make up their care team. You will prioritize comfort and attention, ensuring clients feel welcome and taken care of. You will drive behind-the-scenes efficiency and processes and collaborate with colleagues in our store and warehouse.

What’s in it for you:

Growth opportunity. This is a chance to gain deep and practical insights into our industry, be involved in every aspect of what we do, and take ownership for your own success. You will learn the functionality and benefits of our products and services, and work in partnership with healthcare providers, clients, and your colleagues to ensure an exceptional client experience.

Impact. Every day provides a new opportunity to create a tangible impact on the lives of our clients. At Motion, you will find deep professional satisfaction knowing that your work matters to people in your community and beyond.

Professional development and networking. At Motion, we nurture a continuous learning and skills development environment. You will have:

Access to our internal Learning Portal, where we have a vast library of training on our products and processes and professional development topics.
The opportunity to work with industry leaders who will guide you on your journey and ensure you have the tools you need to succeed.
The chance to attend industry events, including Motion’s own Rehab Expos, where you can network with vendors, occupational therapists, and your peers.

How you will spend your days:

Enhancing the customer experience. You will welcome, engage with, and meet the needs of our clients and visitors on-site. You will manage and prioritize telephone and email communications in a friendly and helpful manner.
Collaborate with teams. You will work closely with busy Service Technicians and Sales Consultants to oversee the client order administration. You will update all of our databases and schedule technician appointments and arrange for the pick-up and delivery of equipment.
Coordinate. You will manage all the details to ensure timing, information, and expectations are accurate, transparent, and communicated to all parties involved. You will follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client record is complete and accurate.

What you bring:

Experience. You have worked in a fast-paced office environment or a customer-facing role. You are deadline driven and can prioritize and manage a myriad of tasks as they come up throughout the day, be it from clients or other team members. You are proficient in Microsoft Office Suite, comfortable navigating databases, and can learn new software quickly. You have an interest in gaining exposure to the healthcare and personal mobility device industry.
Interpersonal skills. You love building relationships with people and you know how to work with customers to find the best solutions to fit their needs. You have professional and flexible communication skills and are comfortable responding to urgent inquiries on the phone, by email or in person - sometimes all at once. You can navigate any situation in a friendly, empathetic and compassionate manner.
Additional must-have requirements. You have a clean criminal background check and are bondable.

What we offer:

At Motion, we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

Fair and attractive compensation with a salary range from $35,000 - $45,000 annually. The precise remuneration can differ depending on skills, experience and geographic location
Eligibility to a comprehensive benefits package
Robust vacation and personal days allotment
RRSP/DPSP match program
Maternity/parental leave top-up
Employee Assistance Program
Employee Discount Program
Tenure recognition through our Motion Milestone Program
Employee Referral Bonus Program
Professional Development Reimbursement
Eligibility to the company’s pooled bonus plan
Goodlife Fitness corporate membership discount
A safe, respectful, and supportive work environment including company-provided safety equipment and resources

Thank you for taking the time to consider joining Motion!

At Motion, we respect that not everyone gains their skills in the same way; and we welcome a diverse range of experiences. If you have 70% of what we are looking for, and 100% of the passion, we encourage you to apply here. We believe that humans are an important and vital part of the recruitment process; we do not use AI in any part of our recruitment process. While we can’t guarantee an interview, we do promise to review your application in full.

Motion is an equal opportunity employer. We strive to make life accessible for everyone and are therefore passionate about ensuring our workplaces are fully accessible. We are committed to providing reasonable accommodations to our employees and to those going through the recruitment process. If you require any assistance during the application process, please do not hesitate to contact us: [email protected]

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